I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... Se mer
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Plats
Byt plats40A The Bridges, SR1 3LB Sunderland, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Se mer
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Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Se mer
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Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Se mer
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Företagsinformation
Om Vodafone UK - Sunderland
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
40A The Bridges, SR1 3LB, Sunderland, Storbritannien
4,8
Utmärkt
176 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Adilah was lovely great service
Adilah was lovely great service, friendly and got me the best deals. Thank you
7 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was really helpful
Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)
5 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex was very helpful and pleasant.
Excellent customer service
5 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Sunderland
Hey Alan,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen was incredibly helpful and…
Jen was incredibly helpful and efficient in handling my query. Allowed the transaction to go seamlessly.
5 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Alex,
Thanks for the lovely review and fantastic support for Jen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good deal with a phone and…
I had a very good deal with a phone and a tablet and the staff member, Adilah was very knowledgeable, efficient and had thar customer first approach. A Sunday worth going into the store for.
3 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Natasha,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Sunderland
Hey Rebecca,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Adilah amazing service
Served by Adilah amazing service, helped us with multiple upgrades and helped get me a new cheaper deal
17 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Lauren,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service from Adilah
17 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew helped me with my broadband…
Andrew helped me with my broadband upgrade and sim upgrade, thank you for the excellent service in store.
13 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Chris,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful! Did all I asked for and saved me some money would highly recommend speaking to jen!
11 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adilah is good retailer
I love the way Adilah, the Retail Adviser handles business with customers. I had a great experience with her and I truly commend her.
Thank you
4 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey JOY,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jen was very friendly and professional
Jen was very friendly and professional, found the best deal for me. Highly recommend
14 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Barry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Andrew’s customer service was excellent…
Andrew’s customer service was excellent today and was very accomodating throughout
Professional but also a good character
7 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jen is an amazing advisor
Jen is an amazing advisor. She really looks after her customers. Came back only for her cause she was so helpful and polite #5stars!!
5 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent from start to finish from…
Excellent from start to finish from Donna
2 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey An,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Donna very chatty…
Great service from Donna very chatty but also very efficient
2 mars 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Mark,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna C was very helpful with me as a…
Donna C was very helpful with me as a first time customer. Explained the process in a straightforward way for me
28 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jen is superb. So cheerful and fast while on the job.
Here at Vodafone Sunderland, Jen sorted my concerns with so much professionalism. She is superb.
25 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in with my elderly neighbour who…
I came in with my elderly neighbour who was having problems with phone and was very confused. Donna was brilliant with him, she was very patient and caring and resolved all his issues. The sevice was first class and she is a great ambassador for Vodafone
20 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.