My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Se mer
Företaget har svarat
Plats
Byt plats6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.
Företaget har svarat
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Se mer
Företaget har svarat
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - St Helens
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Storbritannien
4,9
Utmärkt
181 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vodafone UK - St Helens
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We had a lot of issues getting a…
We had a lot of issues getting a Gigacube delivered to our house, we came into your St Helens store and Colin helped us get a new one and walk away with it in 20 minuets, fantastic service
26 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Charile,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Colin
Great service from Colin, I was paying over £100 to utility warehouse for my broadband and phone, half an hour later and I have broadband and a sim for less than half the price,
9 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I came in for a new phone and was…
I came in for a new phone and was served by colin. He was super friendly and helpful as were the other members of staff. Will definitely be back for any future purchases. :))
10 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
had the best customer service from…
had the best customer service from Cairo today, so helpful with everything
22 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Leah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really good experience overall the two…
Really good experience overall the two guys tom and Cairo really helped me sort out my new device
16 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Synical,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My sim not arrive in mail
My sim not arrive in mail, Colin in local shop helped me, very kind nice man
5 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Wing,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service.
Excellent customer service by Melissa. I had everything explained & the best upgrade was sorted for my needs. Great service. Thank you!
2 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Michelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most pleasant experience i have had so far
First of all I am greatful to be able to visit the last still existing branch in the area. Face to face interaction with the company's representatives offers the "real deal" experience instead of the inhuman online one.
Today I have been helped by Tom and Maddie who both went out of their way to make me feel valued and important. They had extensive knowledge about every single product I enquired about and even looked up extra information online. Literally there was nothing I could have asked being unanswered. And they both did this with a big smile. I command both of them for their professionalism and highest level of customer service. They are both the true faces of the company who reinforce customers to return to/ stay with Vodafone.
I'd like to say a big thank you to Tom and Maddie. Even if it is a 30 miles journey for me, I will definitely come back to StHelens branch in the coming years.
Well done guys!
28 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey,
Thanks for the lovely review and fantastic support for Tom and Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom helped me get an excellent deal on…
Tom helped me get an excellent deal on my new iPad, top notch service couldn’t be happier, arrived next day too.
20 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Colin,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to my local store to change over…
I went to my local store to change over to Vodafone, Colin got me a great deal on an sim, much cheaper than my current network, excellent service.
22 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great staff
Melissa was great she helped me get the best deal for my new contract and I was in and out in no time.
She was really helpful and pleasant
25 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hey Kathleen,
Thanks for the lovely review and fantastic support for Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - St Helens
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - St Helens
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came into store today and Colin sorted…
Came into store today and Colin sorted me out with my new upgrade and HBB saving me a fortune. Great service
7 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
HI. We appreciate your positive feedback! It's great to hear that you received excellent service and that we could help you with your upgrade and savings. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely polite and friendly
Tom in the St Helens branch was so helpful and extremely polite. He even helped me set my phone up. I would definitely recommend 👌
19 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I came to St Helens store with my mum…
I came to St Helens store with my mum to complete my phone upgrade, I was switching too 02 but Colin found me a great deal on my mobile contract. I also decided to switch my Boradband after I got a better deal and some credit on my bill.
16 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Hi Pauline. Thank you for your review for Colin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Praise for Matt at St Helens Store
I recently experienced issues with my SIM card after swapping my phone. Unfortunately, customer service over the phone wasn’t able to resolve the problem, so I visited the St Helens store, where I was served by Matt.
Matt was incredibly helpful, friendly, and professional throughout the entire experience. It took some time to get everything sorted, but he remained patient and positive, and he not only resolved the SIM card issue but also helped me with a few other things.
As someone who works in customer service myself, I truly appreciate the level of care and dedication Matt showed. He’s a real credit to your company, and I can't thank him enough for his support. It made a frustrating situation so much easier.
14 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Maddie P was really helpful and…
Maddie P was really helpful and extremely patient! Thank you so much!
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Outstanding customer service
My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals and also went out of his way to explain all the different options . His knowledge, communication and advice was outstanding. Also working alongside Matt was Mel who has just joined the St.helens Vodafone team and was very friendly and efficient. We feel Matt and Mel are an asset to the Vodafone brand .Thank you both Diane & Lesley
8 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - St Helens
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.