Vodafone UK - St Helens Omdömen 

174
TrustScore 5 av 5

4,8

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Se mer

Företaget har svarat


Företagsinformation


Kontaktuppgifter

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

174 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(174)

39 923 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’d like to say ceri gives good service…

I’d like to say ceri gives good service all the time and always looks after me I will always go back to her thank you

30 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Ayman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Big thank you to Colin for helping my…

Big thank you to Colin for helping my dad upgrade is contract and setting up his new phone, great customer service

20 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hi Stevo, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Betygsatt 5 av 5 stjärnor

Thanks very much to Colin in the St…

Thanks very much to Colin in the St Helens shop for advising me so professionally on my contract.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Alice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Both Colin and John were incredibly…

Both Colin and John were incredibly helpful and willing to help well beyond expectations.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful with my phone and sc

John is Very helpful with my phone and score 10/10

3 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Howard,

Thanks for the lovely review and fantastic support for John..

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

John is the best super helpful such a…

John is the best super helpful such a gentleman set me up on a brilliant sim deal!

29 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

John was really helpful very good to…

John was really helpful very good to helped by him

27 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Ethan,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Maddie was patient and lovely to deal…

Maddie was patient and lovely to deal with. She was very friendly and helped us get sorted with the multiple things we needed.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful,I really appreciate this…

Very helpful,I really appreciate this staff…

25 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Quick and efficient service by Colin in…

Quick and efficient service by Colin in the St Helens store

13 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Arron,

Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I went into the Store Saturday

I went into the Store Saturday, I was served by Colin, he was great as I’m a bit of a technophobe he made the whole thing so easy

13 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hi Janice, thank you so much for your wonderful review and the amazing support you’ve shown for Colin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Betygsatt 1 av 5 stjärnor

​Title

​Title: Absolutely terrible experience – They treat customers like a joke!
​"I am beyond frustrated with Vodafone. This company is a complete disaster and has no respect for its customers.
​Today, I finished all the necessary steps for my mobile service, and I was explicitly told to come to the St Helens store to collect it. I drove for 40 minutes to get here, only to be told that it is not ready. The level of incompetence and lack of communication is unbelievable.
​They seem to have no regard for anyone’s time or effort. This is just one example of the many issues I have faced with them. Their service is consistently unreliable, their customer support is unhelpful, and they simply do not care about the people who pay for their services.
​If you value your time and your money, stay far away from Vodafone. I am incredibly disappointed and will be looking for a better provider immediately. 0/5 stars."

16 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hi there. We’re sorry to hear about your experience, Sohail, and the frustration caused to you. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I recently completed a HBB contract at…

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider.

I went back to the store as I’m a current mobile customer and alwasy get great service

23 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Paul,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful and friendly

Very helpful and friendly

31 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Alfie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I came to store as I needed to update…

I came to store as I needed to update my sim as I’ve started to travel a lot more Colin and Maddie sorted me a great deal on data and EU roaming

9 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Maddie very helpful

Maddie very helpful

13 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Jen,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

My experience was fantastic

My experience was fantastic, I was helped and advised well on my best options with an upgrade! Service was First Class 👍
I was helped by John, nothing was too much trouble ! Many thanks

9 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Julie,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Thank you the team in St Helens

Thank you the team in St Helens, I went into store and Colin and Maddie where really helpful with my fone issue,

29 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Sandy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service from Colin

Great service from Colin, I was over paying on my sim, I got a fab deal that included roaming, great service

16 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service John was very helpful…

Brilliant service John was very helpful to me i would always come to the shop thy are very good and they had relaxed me with there service

17 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - St Helens

Svar från Vodafone UK - St Helens

Hey Lorna,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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