Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Se mer
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Plats
Byt plats6 Taff Street, CF37 4UL Pontypridd, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
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Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
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Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Se mer
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Företagsinformation
Om Vodafone UK - Pontypridd
Skrivet av företaget
Kontaktuppgifter
6 Taff Street, CF37 4UL, Pontypridd, Storbritannien
4,9
Utmärkt
155 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Charlotte in pontypridd vodaphone
Charlotte was very helpful very patient nothing was too much for her, she took the time to listen while I expressed a problem and went to great lengths to resolve the problem a lovely polite and helpful young woman vodaphone pontypridd should be proud to have her there, the face of the company if you will
12 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi Kimberley. Thank you for your glowing 5-star review for Charlotte. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service and always with a…
Brilliant service and always with a smile.
24 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi Haley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic service
Fantastic service. Very knowledgable staff. Friendly can do attitude. Will be going back
25 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Received a wonderful deal
Received a wonderful deal, and I do recommend Vodafone, Clare was very helpful
28 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Martyn,
Thanks for the feedback and support for Clare!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Pontypridd
Hey Brandon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store
Team were very helpful with my billing query. Lewis the manager made sure that all was explained before I left the store. Great experience
27 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Anon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lewis was very helpful friendly and…
Lewis was very helpful friendly and kind and made everything easy
12 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Thanks for your review Kathryn. It's great to hear Lewis made everything simple for you.
Thanks, The Vodafone Social Media Team
The staff went through all our options
The staff went through all our options, provided detailed information about our bill, contract and everything we needed to know. Very happy with the visit to store and glas we have a local store to visit if needed.
20 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Leanne,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service provided by Claire
17 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi Christopher,
This is lovely feed back for Claire. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good service from store staff
Very good service from store staff. Very helpful. Was looking to switch to EE but staff in store assured me that they could do me a better deal and they did. Will be coming back to store for future dealings.
15 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi Paul. Thank you for your review. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Excellent service
24 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi Christopher,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent service- exemplary
Excellent service- exemplary. Lewis was so knowledgeable about offers and deals. He didn’t hurry us at all and I will be back to see him the next time I want to upgrade.
Hang onto this young man!!!
Pontypridd Vodafone store
11 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi, thank you for your feedback for Lewis. It's great to hear he made such a positive impact on you. If you visited a store when you spoke to him, let us know which store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Kirsty your representative was…
Kirsty your representative was extremely helpful and pleasant , Fantastic👍👍
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Stephen,
It's always lovely to read such nice feedback. If you spoke to Kirsty in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
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