Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
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Plats
Byt plats6 Taff Street, CF37 4UL Pontypridd, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
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Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Se mer
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Graham is amazing, fantastic service, explained everything, saved me loads with broadband, mobile phone upgrade, extra sim deals for family. Moved from ID mobile as couldnt speak to a person, and I wa... Se mer
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Företagsinformation
Om Vodafone UK - Pontypridd
Skrivet av företaget
Kontaktuppgifter
6 Taff Street, CF37 4UL, Pontypridd, Storbritannien
4,9
Utmärkt
154 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Claire was very efficient..it was not…
Claire was very efficient..it was not the first time that she had dealt with me .
She made a painful experience pleasurable..
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Alyson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customers service
Very good customers service , very lovely staff ,
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Kasun,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful in comparing different…
Really helpful in comparing different plans and phones.
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Alfie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sophie and James spent so much time…
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time.
They had so much patience and provided me with great customer service.
5 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Rachel,
Thanks for the lovely review and fantastic support for Sophie and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pontypridd store
Clare was amazing, been going to the pontyridd shop for my upgrades for over 4 years and always with the service and price.
10 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Charlotte,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was fantastic and really…
Graham was fantastic and really helpful, sorted everything on my uncles phone and got a good deal will definitely recommend going in to the ponty store x
8 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie was great really helpful and…
Sophie was great really helpful and kind gave me a new deal with a new iPhone 17
3 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Hayley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We had a great experience with Graham…
We had a great experience with Graham who was very knowledgeable and helpful in helping us set up a business account.
Would highly recommend
4 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Mark,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clare was really helpful and sorted out…
Clare was really helpful and sorted out my phone which was broken and set up mine and my husbands new contracta with no fuss! Even helped us claim our free gift with our phones. Highly recommend the store
2 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Kathryn,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great fast service
Great fast service. Identified my needs quickly and provided a great deal. Was served by Sophie was polite, professional and informative.
11 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was absolutely amazing ,he…
Graham was absolutely amazing ,he helpedget a much better deal with vodafone than talk talk so i was really satisisied with his performance today and would gladly recommend vodafone to all my friends and family.
5 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Quick service and very helpful
Quick service and very helpful , Clare and graham,
2 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Clare & James was amazing
Clare & James was amazing. Very. Helpful. Customer service was excellent 👌
22 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent in store customer service
Excellent customer service in the Pontypridd branch 👏
16 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hi Nicky , Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent service from Graham
Met Graham today in the Pontypridd store, very helpful with complex phone problem and eased through sorting out my contract back to vodaphone.
Great service, thank you.
15 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Friendly very clear
Friendly very clear, sorted out billing issue for me. Explained everything very clear. Couldn't help enough thank you graham
15 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Tara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Pontypridd
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very friendly and helpful
James was very friendly and helpful! Sorted everything out and made us laugh
12 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Most helpful person I have ever met…
Most helpful person I have ever met thank you Graham
8 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey Anthony,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham was very friendly,I am very…
Graham was very friendly,I am very happy with his customer service and I am really happy with the deal Graham give me
8 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Pontypridd
Hey James,
Thanks for the lovely review and fantastic support for Graham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.