Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Företaget har svarat
Plats
Byt plats14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Se mer
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Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Se mer
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Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Se mer
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Företagsinformation
Om Vodafone UK - Penzance
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Storbritannien
4,9
Utmärkt
169 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and professional
Friendly, professional and sorted all queries in one visit, broadband, data etc
14 januari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Gillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt and boss Hollie were amazing
Matt and boss Hollie were amazing, very helpful and patient. excellent service. Well done Vodafone Penzance!
13 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Huw,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
On renewing my phone i found the…
On renewing my phone i found the manager Hollie and Matt very efficient in their approach in dealing with the customer and could highly recommend them to my friends and the way that the shop has handled my phone. Your always made very welcome at all times and these 2 member of staff should have some sort of recognition for their professionalism. Thank you very much
28 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hollie and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience and hollie was…
Great experience and hollie was amazingly helpful
13 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very good explaned everything excellent service
7 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt in penzance store was amazing
Matt in penzance store was amazing. Helpful and knowledgable
7 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi. We're happy to hear that you had such a positive experience. We appreciate you letting us know about the helpful service you received in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for my great service with Matt
Thank you for my great service with Matt, very friendly and helpful!
5 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone Penzance
Matt in Vodafone Penzance was brilliant- very knowledgeable and gave us great service. Really recommend this branch.
25 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joanne who was filling in at the…
Joanne who was filling in at the Penzance branch. From her normal shop in Truro. She went above and beyond to help sort me out with a query on closing my late father's account.
She also got me sorted with a new account for myself. A smile and politeness goes a long way.
20 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I like the company
The company are great they are friendly and helpful and polite and amazing and brilliant and fabulous and fantastic at what they are doing and I do like their service
17 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi Neil. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and lovely team members very…
Excellent and lovely team members very helpful and kind
16 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi Kirstiee. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Hollie for all your patience and…
Thanks Hollie for all your patience and time spent helping set up 3 new contracts, far better than talking to a chat bot!
30 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Eliza,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was fantastic setting up our new…
Matt was fantastic setting up our new device
29 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Julie,
Thanks for the lovely review and fantastic support for Matt. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and great advice
Excellent service and great advice. Matt was very informative, professional and friendly.
29 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Lynn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service great knowledge.
Excellent service great knowledge.
Would not use anyone else.
29 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Arthur,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Perfect service from Hollie
26 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Penzance
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt and Holly were brilliant in…
Matt and Holly were brilliant in helping me to transfer to a new system and new phone. Brilliant service!
29 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi Tim,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
All good joey 🥳
26 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hey Bob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was brilliant
Matt was brilliant and super helpful and friendly
12 augusti 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Penzance
Hi Stephanie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.