The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Se mer
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Plats
Byt plats224-226 High Street, BR6 0LS Orpington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
Företaget har svarat
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Se mer
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Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Se mer
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Företagsinformation
Om Vodafone UK - Orpington
Skrivet av företaget
Kontaktuppgifter
224-226 High Street, BR6 0LS, Orpington, Storbritannien
5,0
Utmärkt
302 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Edward
Edward was helpful in getting me my new device. Even though there seemed to be some system errors, he sorted it out and kept me up to date with what was happening
1 oktober 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Simla,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan
Ethan, from Orpington store very helpful, made sure my questions are answered properly, feel welcomed too
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Peter,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was excellent when we came into store for a problem with mum's internet connection. All sorted in no time at all many thanks Ethan
Ethan was excellent when we
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey there,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Demi has been brilliant sorting out…
Demi has been brilliant sorting out issues with phones and contracts. She’s provided amazing customer service, thank you Demi!
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Rachel,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Orpington branch good service
Been looking after by Ethan today at Orpington Vodafone branch for a SIM card swap , been very helpful. Received a very good service
27 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Salim,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi been great with the information…
Demi been great with the information and helped provided, definitely recommend
26 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
Hey Javid,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service
I was concerned about my monthly bill as it was too much, so I’ve reached out to Vodafone shop in Orpington for help . Edward was very helpful and find a better deal for me . I am very happy with the result and very pleased with his services. Thank you, Edward.
20 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Edward
Edward assisted me today with my phone contract upgrade and was super helpful, his customer service was great and nothing was too much trouble!
17 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi Tayla. Thank you for your review for Edward. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I had a great experience in Vodafone today with Edward. He showed great customer service from start to finish, he was polite and helped me with my upgrade.
Even with a little system glitch he remained professional and communicated throughout!
Thank you Edward!
17 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi Ells. Thank you for your review for Edward. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great positive visit edward
We were greeted with a smile. A really pleasant helpful and knowledgeable gentleman Edward who discussed and helped us understand all our queries. We are now in a position to make changes in the future to Vodafone. Thank you Vodafone.
16 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Hi William. Thank you for your review for Edward. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
The Store Manager was awesome. Harry is well experienced and it showed it the delightful customer service. I also saw how he ensure that other customers were treated with impeccable customer service. Looking forward to my next visit.
12 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great advice from Edward
Great advice from Edward, spent time explaining everything and my choices, I didn’t feel rushed!
11 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
Very attentive service. Friendly and helpful, gave useful advice on Vodafone products
11 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Edward
I am not a Vodafone customer however Edward helped me out with my issue. Fantastic service thank you
6 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We appreciate you taking the time to share your positive experience. We're happy to hear that someone was able to provide you with fantastic support.
Thanks,
Vodafone Social Media Team
Edward
Edward was extremely helpful in helping me get my phone back on track. He was extremely patient and explained things really well. advised me what to do going forward My only regret is that I didn't come and see him when I changed my phone , as the customer service in the other store was nothing like the customer service at the Orpington branch. I will certainly come in yo see him and use the Orpington branch in the future.
6 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We appreciate your positive feedback and are happy to hear that you had such a helpful experience. We're glad we could assist you.
Thanks,
Vodafone Social Media Team
Edward
Edward has been very helpful and understanding. He is very knowledgeable and explains things carefully. He has gone through everything that I need to know.
I will definitely recommend that other family members come to him for any assistance needed.
6 september 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Orpington
We're happy to hear that the assistance you received was so helpful. We appreciate you taking the time to share your positive experience and your recommendation.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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