Vodafone UK - Newbury Northbrook Omdömen 

364
TrustScore 4.5 av 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Se mer

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Betygsatt 5 av 5 stjärnor

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Se mer

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Betygsatt 5 av 5 stjärnor

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Se mer

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Företagsinformation


Kontaktuppgifter

  • 85 Northbrook Street, RG14 1AE, Newbury, Storbritannien

4,7

Utmärkt

TrustScore 4.5 av 5

364 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(364)

41 063 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super friendly and expert

Super friendly and expert
Great service from Will

28 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Adriana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Josh has been amazing

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/physical sim drama in good time, whilst his laid back persona put us at ease. An asset to Vodafone and definitely an attitude that some of your other employees lack.
Thanks Josh, my son is very happy 😃

27 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Chrissy,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Andre did a great job

Andre did a great job, really helpful and knowledgeable. Great set

25 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex was very helpful…

Alex was very helpful with my broadband enquiry. Very polite, super helpful and tried his hardest to make my purchase successful

24 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Claire,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

We met with Alex from the Newbury…

We met with Alex from the Newbury store. He was absolutely fantastic.
David

21 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey David,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Angelo from Vodfone newbury has helped…

Angelo from Vodfone newbury has helped us so much. Struggling themselves with the take over of 3 but hes been able to help us make the decision to stay with Vodafone then moving else where. He is the only reason 6 contracts our staying.

17 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Andrew,

Thanks for the lovely review and fantastic support for Angelo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Bruno and Ollie helped me enormously…

Bruno and Ollie helped me enormously today! They both worked together to figure out the best way to help me with the challenge I had and it was wonderful to see colleagues supporting each other and working together for the good of the customer. Very grateful indeed for all their help today!

16 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Deborah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant service from Selena

15 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Sylvia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Patrycia at vodaphone Newbury went…

Patrycia at vodaphone Newbury went above and beyond to help my husband . My husband has memory problems. She was kind and patient

15 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Jane,

Thanks for the lovely review and fantastic support for Patrycia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful!

Very helpful!! Lovely young guy , Josh, very happy service

6 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I would like to say that mt experience…

I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise

5 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Patty was very useful thank you!

3 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Sara,

Thanks for the lovely review and fantastic support for Patty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Expert advice

Expert advice
V efficient service
Will, the store manager is brilliant.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Problem solved and better package sorted

Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Aubrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Josh was very helpful and found a new…

Josh was very helpful and found a new deal for me. Very happt.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Susan,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Brilliant and informative service from…

Brilliant and informative service from Will on upgrading my phone.

31 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service from Andrei

Great customer service from Andrei. So helpful without applying undue pressure to buy.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Stephanie,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Alex provided outstanding service…

Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Anne,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I received an exceptionally excellent…

I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey Sadiq,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I had an excellent experience at…

I had an excellent experience at Vodafone Newbury today. The team immediately recognised the issue with my phone and resolved it quickly and efficiently. They were knowledgeable, professional and took the time to review my account and helped me switch to a cheaper plan which suited me better. Huge thanks to Gemma and Bruno 🙂

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Newbury Northbrook

Svar från Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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