Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Se mer
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Plats
Byt plats54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Se mer
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Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
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Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Se mer
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Företagsinformation
Om Vodafone UK - Metro Centre Experience
Skrivet av företaget
Kontaktuppgifter
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Storbritannien
4,9
Utmärkt
483 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Neil
Neil. Was absolutely amazing, so professional & so helpful & knowledgeable.
7 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Sonya,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone metro centre and saw…
I visited Vodafone metro centre and saw Adam. He was excellent. Very knowledgeable about the phones and tariffs and helped me choose the right one for me. Would recommend popping into store and asking for him. Thanks Adam.
5 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was very good
The service was very good. Amy was very helpful and knowledgeable and I can highly recommend Amy from the metro centre store
6 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Jeanette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was great
Harry was great, super efficient and helpful despite having an address issue on my end! Also saved 50% from my current rate which was a plus!
Thanks so much!
7 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Niel, was brilliant, super helpful, knowledgeable, and amazing, thank you for all the assistance with our contracts, appreciate it.
6 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Peter,
Thanks for the lovely review and fantastic support for Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would like to thank her very much
I would like to thank her very much; he discovered that I was overpaying and offered me a more reasonable price. I am grateful for herhelp.
5 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service …came in with my dad who…
Great service …came in with my dad who has a speech and mobility problem….Courtney was lovely - she explained things in detail to my dad and was extremely helpful, friendly and knowledgable - great service
4 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Courtney was very friendly and helpful
Courtney was very friendly and helpful. She answered all of our questions and give us a good deal on my new phone. Definitely a 10/10.
3 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Vickie,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted easily 👌
The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you
3 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store after having a nightmare online
Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful
2 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Bethany,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is so knowledgeable and helpful
Neil is so knowledgeable and helpful. He gave us lots of great advice and helped us save some money too! Thanks Neil 😁
30 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Metro Centre Experience
Hey Chris,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very impressed with Vinny, for his attention to detail and explanations. Thank you Vinny. X
29 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney give me 1st class service…
Courtney give me 1st class service fantastic help to me.
28 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey James,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the young lad was fantastic really…
the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁
27 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service. Great value for money and Harrison did everything he could to find the best deal that suits me!
Very helpful and friendly service
27 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience in store today
Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.
27 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Stacey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Neil was very helpful and pleasant
27 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were all helpful and polite
Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍
27 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Joanna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was seen by Harry.
I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.
24 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.