Vodafone UK - Metro Centre Experience Omdömen 

462
TrustScore 5 av 5

4,9

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Se mer

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Betygsatt 5 av 5 stjärnor

met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did... Se mer

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Betygsatt 5 av 5 stjärnor

Lorna and Courtney were absolutely lovely. Lorna sorted out my new contract for both a new phone and broadband and explained everything so simply and easily. Thank you both so much. Highly recommend s... Se mer

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Betygsatt 5 av 5 stjärnor

I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, frie... Se mer

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Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Metro Centre Experience

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

462 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(462)

42 245 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amy was super helpful and fast

Amy was super helpful and as fast as she could to change over 3 phones - thanks

26 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Friendly understanding service for…

Friendly understanding service for someone who is a techno faub
Thank you so much Amy and Courtney

24 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service from Amy and Courtney…

Great service from Amy and Courtney today

24 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Gareth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Absolutely spot on bloke couldn’t not…

Absolutely spot on bloke couldn’t not fault 100% attention

23 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie and Diana were very helpful

16 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Angela,

Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Edvard was super helpful and friendly1…

Edvard was super helpful and friendly1 great experience

15 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie was amazing

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just quick answers to our many questions. She is an asset to Vodafone 5*

14 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Vinny was friendly

Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service

12 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

What a lovely man

What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Gillian,

Thanks for the lovely review and fantastic support for Vinay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Advisor called Vinney was absolutely…

Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better

10 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie was very helpful and good at her…

Katie was very helpful and good at her job and sorted major problem very efficently.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie was brilliant

Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Susan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Courtney was very accommodating

Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Alisdair,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie

Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie

6 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very helpful

Neil was very helpful, reviewed all 3 lines on our contract and saved us a nice bit of money :)

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Fiona,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Metrocentre shop Katie

Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie at the Metrocentre shop

Katie at the Metrocentre shop was really helpful! Got me a great deal & super friendly will definitely be back if I need anything else!

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience


Hey Miss D,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie was extremely knowledgeable

Katie was extremely knowledgeable, helped me choose which contract, explained all benefits from all the contracts on offer. Extremely happy, would recommend Vodaphone to anyone - go see Katie

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service and pleasant demeanor.

Great service and pleasant demeanor.
Katie helped us with all our queries.
Well done vodafone for employing such a lovely member of staff !!!

3 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie very helpfull and lovley

Katie very helpfull and lovley

27 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Metro Centre Experience

Svar från Vodafone UK - Metro Centre Experience

Hey Kenny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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