Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Se mer
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Plats
Byt plats54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Se mer
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Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
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Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Se mer
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Företagsinformation
Om Vodafone UK - Metro Centre Experience
Skrivet av företaget
Kontaktuppgifter
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Storbritannien
4,9
Utmärkt
483 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful to my queries thanks to…
Very helpful to my queries thanks to Niel ...top guy ...thankyou will definitely recommend this store 5⭐
14 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Lynne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is great!
Went to upgrade my phone today. Neil was really friendly and helpful. Explained everything and gave me all the options available. Very happy with the service I received.
26 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Caroline,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil was great and saved me money
26 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Jacqui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous service from Courtney
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
25 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney took my challenge today to lower my monthly costs.
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing my monthly data usage. She was very pleasant and helpful.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Gillian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fabulous experience.
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone.
I have been with Vodafone for over 20 years and cannot see that changing any time soon.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Great customer service as always. I told Courtney what I wanted to sort today and she went straight through the process really quickly and kept me in the loop as she did it. Everything explained perfectly. Fantastic.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Hampton,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
19 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
"Hey Ailsa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amazing services when we went to the…
Amazing services when we went to the office at the Metrocenter. Katie was amazing with us. Nice services
14 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hi Bismark, thank you so much for your wonderful review and the amazing support you’ve shown for Katie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Thank you
The girl Katie who served me at the vodafone store in the Metro Centre at Gateshead had excellent customer service skills. Nothing was to much trouble for her, she set up my new phone and transferred all of my data from my iphone to my galaxy phone. She also set up a new sim only contract for me saving me money over the coming years. She also sold me the chargimg plug i needed for my new phone. I'd recommend visiting this vodafone store to family and friends. Thank you again Katie for all your help, Evelyn.
11 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Evelyn,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so helpful so patient and…
Katie was so helpful so patient and explanatory.she was an absolute joy nothing was a bother for her.its because of people like her I use this network 😊 thank you Katie
11 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Shelly,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, fab customer service..we secured 2 new phone contracts on a great deal
4 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Marie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney is the go to lass
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Junaid,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience at Metro
Smooth, efficient and everything was explained clearly by Neil. 10/10 service.
2 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Will,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Metro Centre Experience
Hey Steven ,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Metro Centre Experience
Hey Stu,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed to visit the metrocentre shop…
Needed to visit the metrocentre shop (thank goodness for shops, since technology has utterly failed me today) to sort a home broadband switch to vodafone. The assistance I received was excellent. Courtney's patience and commitment to helping me sort things out is hugely appreciated, after an extremely frustrating morning. I have to say, the person on the other end of the phone, when I rang earlier before going to the store, tried his hardest to help with a technical problem that is with my current provider, but in the end I needed the store. Wish more providers provided local physical outlets, because when the tech is a problem it's shop face-to-face help I want. Thank you vodafone metrocentre.
28 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
There was a lot of help available
There was a lot of help available- no 'hard sell' clear advice and help
Thank you Diana
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hi Caroline, thank you so much for your wonderful review and the amazing support you’ve shown for Diana, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went to apple to be told nothing they…
Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hi Liam, thank you so much for your wonderful review and the amazing support you’ve shown for Neil, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Broadband Change
Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my experience of Vodafone Metro Centre has been a positive one.
27 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lorna and Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.