Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
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Plats
Byt plats54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
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Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Se mer
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Katie was really great, helpful and supportive as we had lots of queries and all were sorted! Also I upgraded my phone and Katie dealt with this really well despite the slow IT system
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Företagsinformation
Om Vodafone UK - Metro Centre Experience
Skrivet av företaget
Kontaktuppgifter
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Storbritannien
5,0
Utmärkt
494 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Phone and broadband
Fast service and easy to get sorted, good range of services and deals to go with.
21 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Freddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry the hero
Harry in store today was fantastic, so polite and helpful, the service was brilliant 👏
21 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Unable to do what I needed online
Unable to do what I needed online. Harry helped me reset my details and got me a good deal on a broadband upgrade.
21 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Metro Centre Experience
Hey RMK,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam instore was very patient and…
Adam instore was very patient and helped me set up my devices. I would 100% recommend visiting him.
18 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Mary,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sayieed was super helpful and friendly
Sayieed was super helpful and friendly, made the experience seamless
13 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were amazing
The staff were amazing, helped me straight away with my issue
13 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone metro centre to see if…
Came to Vodafone metro centre to see if I was due an upgrade. Adam was so helpful and explained everything. Very easy process, would definitely recommend. 5 star service
12 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into vodafone with a problem and…
Came into vodafone with a problem and was served by Courtney and Lorna who were extremely helpful. They always are friendly and happy to help me when I come into store thank you
12 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey k,
Thanks for the lovely review and fantastic support for Courtney and Lorna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was very informative and helpful
Adam was very informative and helpful. He went through the various options and helped me find the best deal
11 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hi Eric ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam was very helpful and provided…
Adam was very helpful and provided great customer service
10 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Lance,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Metro Centre Experience
Hey Leoni,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
met by Dan and Sorted by Harry x a…
met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting
then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did save me money and upgrade me to a faster system but if he hadn’t he explained why and informed me of future dates when i need to return to look at my contract
8 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was an incredibly helpful and…
Harry was an incredibly helpful and accommodating young man with a friendly and well mannered countenance.
He was particularly helpful with making sure that I could hear what he was saying. His annunciation and volume was clear.
He knew his way around the product he was selling, as well as the plans.
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was great
Courtney was great, sorted an issue I had in a different shop and got me a new phone. Very happy.
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Anne
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ed's provided 10/10 service.
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Alexander,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Gary
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Anne,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was really helpful in helping my…
Amy was really helpful in helping my add my roaming pass on to go to Tenerife. Thank you!
7 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience getting my phone…
Great experience getting my phone transferred thought i'd lose all my photos! More than worth £25. Thanks Amy!
6 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Sid,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was very helpful and patient
Sid was very helpful and patient. Helped me pay my airtime bill in store, what a great idea! Better than calling up.
6 februari 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Metro Centre Experience
Hey Anne,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.