Served by Michael when upgrading to the 18 pro max, explained everything really well, offered a great trade in option that saved me over £250. Will come back just for this service in the future.
Företaget har svarat
Plats
Byt platsUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Se mer
Företaget har svarat
Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Företaget har svarat
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Londonderry
Skrivet av företaget
Kontaktuppgifter
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Storbritannien
4,9
Utmärkt
192 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service in store get Jonny
2 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Londonderry
Hey Bryan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great and helpful service
30 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store from Michael
12 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Aisling,
This is a great review for Michael. Thanks for your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very poor service
Very poor service. Was ignored by the one person serving and when I asked for help they sed come back in an hour . Terrible
11 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi John,
I'm sorry to hear of your recent experience in store. If you still need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY where we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable
Very helpful and knowledgeable, treating an older person with kindness and respect!
Jonny provided first class customer service, an absolute pleasure to deal with
7 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi, thanks for your review. It's great to hear Jonny took the time to get everything sorted for you.
Thanks again, The Vodafone Social Media Team
Johnny and Marty were great
Johnny and Marty were great help and we're brilliant in getting me set up quickly and without any issues. Would definitely recommend here again.
17 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey Sean,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service in store
15 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey David,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joint was a gentleman and most helpful
3 juni 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey Martin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Londonderry
Hi Natasha,
Thanks for your support for Jonny in our store. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A fantastic experience.
A fantastic experience.
Straightforward and great service from Michael.
8 maj 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Catherine,
It's great to hear you've had this experience with Michael in our store. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Great customer service.
Great customer service from Michael. Really knowledgeable and very helpful to upgrade phone and contract. Derry store Richmond Centre
12 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Robert,
It's always nice to read positive feedback. If you spoke to Michael in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Daniel is a top top man great help…
Daniel is a top top man great help thanks
7 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi John,
Fantastic feedback there for Daniel. If there is anything further we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Svar från Vodafone UK - Londonderry
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Knowledgeable
Knowledgeable, easy to work with.. definitely recommend Vodafone
6 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey Micky. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything Micky, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Michael :-) such a gentleman
Michael :-) such a gentleman, sorted out my Internet 👍
5 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Leanne,
Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
GREAT SERVICE FROM JOHNNY.
4 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Chris,
It's lovely to read you have had a great service from Johnny in our Londonderry store. Thanks for taking your time to leave this review.
All the best,
Vodafone Social Media team
Benn was very helpful
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey Wendy,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Michael was Amazing 10/10
3 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Tiernan. It's always nice to read such lovely feedback. If you spoke to Michael in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Marty was great and very helpful
2 april 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey Caroline. It's always nice to read such lovely feedback. If you spoke to Marty in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.