Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Företaget har svarat
Plats
Byt platsUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I dealt with Michael today in store and he was excellent, an absolute pleasure to deal with, would highly recommend Michael as an advisor and Vodafone overall as a shop and service
Företaget har svarat
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Se mer
Företaget har svarat
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Londonderry
Skrivet av företaget
Kontaktuppgifter
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Storbritannien
4,9
Utmärkt
190 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely benn
Lovely benn. Helped a lot with a autistic family member cheerful and happy quickly 🥰🥰🥰🥰
14 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi there,
It's lovely to see you had such a positive experience with Benn. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service 5 stars
14 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Thanks for the brilliant review, Cal! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help today from Marty in the…
Great help today from Marty in the Derry / Londonderry store. Nothing was a problem and he explained everything in great detail.
10 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey Aisling, Thank you for your review. It's always great to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
The staff were very friendly and…
The staff were very friendly and informative, told me what I wanted to know and I will be recommending all of my friends to visit the store.
9 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Adam,
Thanks for reviewing and sharing this feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely amazing service
Absolutely amazing service, went in for an upgrade and was so informative and helpful.
7 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Louise,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional service
A nice cozy atmosphere, friendly staff. Jonny gave an exceptional customer service. On a scale of 1-10, I will say 10.
3 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi there,
What super feedback for Jonny! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Help from all 3 sales advisors was…
Help from all 3 sales advisors was really helpful and plenty of laughs too which was great. Would recommend visiting this store
1 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Nicola,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
helped to unlock my sim today…
Most helpful staff ,helping me today thanks so much
1 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Bernadette. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good service in store and helped…
Really good service in store and helped me set up my phone
24 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Margaret,
It's great to hear that you got the help you needed in store and had a amazing experience in doing so. Thanks for taking the time to share this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Always a good experience in the store…
Always a good experience in the store peter that than over the phone
24 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Celine,
Thanks for taking your time to leave this review for our Londonderry store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from marty
19 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Peter,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service from Michael and…
Great customer service from Michael and Johnathan
18 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
HI Jamie,
Thanks for the great feedback for Michael and Johnathan. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was dealing with Jonny and Michael
Was dealing with Jonny and Michael, couldn't recommend these guys enough, very experienced and pleasant to deal with
17 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Conor,
Thanks for your 5-star review for Jonny and Michael. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service very helpful from the…
Great service very helpful from the boys in the shop
25 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Joe,
Thanks for taking your time to share this experience. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Good service by Marty and Jonny…
Good service by Marty and Jonny in-store then go to guys to fix any issues at all
17 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey,
Thank you for your 5 star review Ryan!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service in store.
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store .
Michael in the store went above and beyond to help us as was not straightforward. We were with him for 90 minutes and without his help would never have got it sorted. So thank you Michael and also Johnny. This was something the call centre should have been able to sort- thank goodness for someone sensible in store .
16 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi. Thank you for your review for Michael and Johnny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
15 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Lauryn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great from Jonny in-store very helpful
12 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hey there,
Thanks for the lovely review and fantastic support for Jonny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Londonderry
Hi Michaela. Thank you for your review for Benn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Benn was wonderful and very helpful.
Benn was wonderful and very helpful.
Sorted a new contract for me.
28 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Londonderry
Hi Frank,
It's great to hear your feedback for Benn. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.