Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
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Plats
Byt platsUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her
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I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... Se mer
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Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... Se mer
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Företagsinformation
Om Vodafone UK - London Stratford
Skrivet av företaget
Kontaktuppgifter
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, Storbritannien
4,8
Utmärkt
522 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mahnoor was amazing she gave us 10/10…
Mahnoor was amazing she gave us 10/10 service and was so polite and friendly she went above and beyond. This store was my favourite experience here at Vodafone
17 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Ayesha,
Thanks for the lovely review and fantastic support for Mahnoor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ameer Extremely Helpful
Ameer gave me a good run down of the different contracts, we settled on one very easily. The process of purchasing the sim only contract was very smooth.
16 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Feroz,
Thanks for the lovely review and fantastic support for Ameer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was served by Mustafa at Vodafone…
I was served by Mustafa at Vodafone Westfield Stratford. What a wonderful customer service, really impressed with his professionalism.
Very happy
Thank you
11 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Mohammed,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly and super helpful
Friendly and super helpful, would highly recommend. Very satisfied (mahnoor)
11 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Madihah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
What a star he was..Arbaz
What a star he was..Arbaz
Truly had a great experience🎖️
10 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Saiteja,
Thanks for the lovely review and fantastic support for Arbaz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am very happy for the service
I am very happy for the service. Baz and Yusef were great, really helpful and so professional. Thank you to be so patient and fast, especially à sunday ( weekend) when it was so busy.
7 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Sana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience and service by Arbaz
Great experience and service by Arbaz. Very professional and super helpful with my upgrade. Thank you
5 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Sarlim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arbazkhan
It was a wonderful experience visited the store specifically arbazkhan excellent explanation and behavior . .
5 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hi Akshay,
Thank you so much for your wonderful review and the amazing support you’ve shown for Arbazkhan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
My experience in Stratford shop was…
My experience in Stratford shop was amazing. Hazal provided all the informations necessary. She was very polite and helpfull. Thank you all for your help.
3 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Bianca,
Thanks for the lovely review and fantastic support for Hazal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your staff were amazing
Your staff were amazing. I came in asked for to switch my Broadband. There was a queue, but, service was nicely ordered. Shah served me. He talked, laughed & made everything sound clear.
Thank you Vodafone. You have saved me a great deal of money!…… I’ll be buying some new shoes soon 😁
1 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding Service (Meleike)
Meleike was outstanding from start to finish. She took her time explaining everything clearly before we went ahead with the upgrade and the additional SIMs. She made sure we understood all the options available and answered every question with patience and professionalism. Her customer service was excellent — she was warm, friendly, and genuinely attentive to our needs. We felt well looked after throughout the entire process. Meleike is a credit to the team, and we truly appreciate the exceptional service she provided.
1 december 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Shahlom,
Thanks for the lovely review and fantastic support for Meleike. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service from…
Very good customer service from Mustafa. I am very grateful for the service offered by him.
29 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The girl,Melike Customer Service…
The girl,Melike Customer Service Assistant helped me yesterday to upgrade my sim only plan and helped me to take additional contract as well. She provided me Five Star customer service. She is born to provide excellent customer service.I’m proud of her.She is proactive, approachable, professional and friendly that impressed me so much.Vodafone recruited right person on the right place to do right thing.
27 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for Melike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service
Really freindly and understood my request. Exeptional customer service
28 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arib was absolutely brilliant
Arib was absolutely brilliant. I came in with an issue and he managed to fix the issue and then was able to look at new packages for my sims and he saved me so much money. Arib is a very well seasoned and competent asset to Vodafone. Many thanks for the pleasant experience.
28 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Shad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Best service ever at vodaphone…
Best service ever at vodaphone Stratford branch. Sales Assistant Aamna was brilliant and exceptional. She took her time to explain everything. I would highly recommended this branch solely because of the warmth and service.
28 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Konye,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’ve had a great experience with Arib…
I’ve had a great experience with Vodafone! The service has been reliable, smooth, and easy to use. I especially want to mention the assistant Arib, who was incredibly supportive and helpful throughout the whole process. Arib took the time to listen, answered all my questions clearly, and made everything simple and stress-free.
26 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Ann,
Thanks for the lovely review and fantastic support for Arib.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a really bad customer service…
I had a really bad customer service experience at the Vodafone Westfield store. I went in for a repair of a refurbished iphone 14 they sold me about 7 months ago. I was met with poor communication and a dismissive attitude.
They kept sending me to Apple for repairs, even though Apple clearly stated the warranty issue is Vodafone’s responsibility and that I shouldn’t be brushed off like that.
Today the guys at the front desk today at around 6pm looked like they couldn’t be bothered, and one of them practically rolled his eyes at me.
Unprofessional, unhelpful, and disrespectful. If you value your time and money, avoid this particular branch and go elsewhere.
I rang 191 and spoke to a lovely customer services officer who was extremely helpful. She advised that Vodafone has no internal complaints procedure, so I’m leaving my review on here!
24 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hey Marian,
Thank you for sharing your experience with us. Please be assured that this is not the level of service we aim to provide to our customers, and I’m truly sorry for the inconvenience and frustration caused during your visit to the Westfield store. Your feedback is very important to us, and we’ll make sure it’s passed on to the relevant team for review and improvement.
For immediate assistance, I suggest contacting our support teams by calling 0333 304 0191 or engaging with them through Live Chat here: http://vodafone.uk/2LCJiTm.
You can also reach out to our Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I attended by ARBAZ he is very good and…
I attended by ARBAZ he is very good and polite he explained me everything and helped me to get best offer.
18 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
We're happy to hear that you had a positive experience with our agent Arbaz!
Thanks,
Vodafone Social Media Team
Arib was extremely helpful
Arib was extremely helpful. I visited the store twice he outlined the contract one my first visit and completed my transfer on the second visit very smoothly.
Many thank
Ayse
18 november 2025
Omdöme utan inbjudan
Svar från Vodafone UK - London Stratford
Hi Ayse, we're happy to hear that the explanation of the contract and the transfer process went smoothly.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.