Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
Företaget har svarat
Plats
Byt plats93 King Street, KA1 1QD Kilmarnock, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Se mer
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I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... Se mer
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Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
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Företagsinformation
Om Vodafone UK - Kilmarnock
Skrivet av företaget
Kontaktuppgifter
93 King Street, KA1 1QD, Kilmarnock, Storbritannien
4,9
Utmärkt
211 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alex was absolutely fantastic help
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey David,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mel helped me get the adverts off my…
Mel helped me get the adverts off my phone
20 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Kilmarnock
Hey Billy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM plan was due for renewal
SIM plan was due for renewal so I spoke to Mel, who renewed my plan for the next two years. Thanks Mel!
11 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey A.James,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Clear and efficient explanation of what we needed to match our needs in terms of handsets and internets
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from craig
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
"Hey Walter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Andrew was very helpful
Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem.
He also gave information on how to troubleshoot broadband at home
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Kenneth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very helpful
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Edie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was an excellent help,made our…
Alex was an excellent help,made our visit very pleasant and economical
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Grant,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was in the store last week and while…
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his responses. Craig kept an admirable level of professionalism throughout, and I thought it worth commenting on.
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Jess,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Craig was excellent and helped me with…
Craig was excellent and helped me with everything I needed great customer service
4 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan is an absolute superstar
Nathan is an absolute superstar. Helped me restart my whole Apple ID disaster and was lovely when I was on the verge of a breakdown! Thank you nathan you’re a lifesaver!!!
4 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Grace
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic experience couldn’t have…
Fantastic experience couldn’t have asked for better service extremely helpful by Alex in the Kilmarnock branch
29 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Euan,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good day
Alexander was charming very attentive and listened to what I was looking for and I left with what I wanted.
27 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex is a fantastic asset to your company, explained all relevant information well, excellent customer service from start to finish!
6 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Pete,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very professional while also…
Alex was very professional while also being friendly.
Helped us with new phones, got us the best deal possible and managed to take our new phones home that day.
Would recommend his store to anyone and will definitely come back
30 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Lesley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was very professional helped me…
Alex was very professional helped me upgrade my phone and he also helped me get the bundle that included a tablet and earbuds
30 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Kilmarnock
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Kilmarnock
Hey Billy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Alex was Very helpful and professional
Alex was Very helpful and professional. Talked me through my options and what was best for me. Would recommend to friends & family.
15 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Kilmarnock
Hey Tammie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.