First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Se mer
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Plats
Byt plats156 High Road,Kilburn, NW6 4JD London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Se mer
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The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Se mer
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I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Se mer
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Företagsinformation
Om Vodafone UK - Kilburn
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
156 High Road,Kilburn, NW6 4JD, London, Storbritannien
4,9
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sara shies very helpful girls she’s…
Sara shies very helpful girls she’s tried as very good.thanks.
12 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Paci,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Marwa has bin super helpful and very…
Marwa has bin super helpful and very friendly if I had to rate her on a scale from 1 - 10 I would definitely say 10 she was very friendly always smiling and very patience.
26 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Durim,
Thanks for your review and your lovely words for Marwa! It's what we love to see :)
Thanks again, Vodafone Social Media Team
Svar från Vodafone UK - Kilburn
Thanks for the brilliant feedback, Vito! - Vodafone Social Media Team
Sara was brilliant
Sara was brilliant, really welcoming, very helpful and patient. She explained my contract and what I was getting. Seh went through each potential model, to review what was most suitable and cost effect.
10 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Segun,
Thanks for the great feedback for Sara. It's really appreciated.
Thanks again, Vodafone Social Media Team
Great staff
Great staff, good professional service all round. Many thanks
2 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hey Alan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Kilburn
Hey Vishal,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic job
21 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Abbas,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kilburn High Road (retail) I got a…
Kilburn High Road (retail) I got a really amazing customer service provided by Onur and Zarah. I got my iPhone 15pro thanks for everything
17 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Fernanda,
We're pleased to hear about your recent store experience! It's great Onur and Zarah we're able to help. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I was so satisfied by coming to this…
I was so satisfied by coming to this shop! served me a guy with friendly and professional service, very good
14 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Ali
Thanks for reviewing your recent store experience. We're pleased to hear how our team was able to provide such great service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
It's unbelievable service I got from…
It's unbelievable service I got from Vodafone shop and I hope they will
Continue supporting their customers like that forever. I love them
5 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hey Abel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had excellent and courteous service…
I had excellent and courteous service from all the team at Kilburn High Road. I was obtaining a new phone on contract. I said I was 74, and they were very patient and helped with everything. Their technical help cost me an extra £25, but considering all that they did it was well worth the money.
Very good service.
16 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Kilburn
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kilburn store great
Great experience from my home store Kilburn they fix everything
7 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Nora,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Kilburn
Hey Matheus,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Store is better than phone call
The guys in Kilburn were great considering how the guys on the phone had given the worst service ever. The manager was amazing
5 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
They helped me a lot with my problem with Vodafone
3 augusti 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing and very very helpful and…
Amazing and very very helpful and professionals people thank you
31 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi Indrit,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Kilburn
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
31 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
I spent a long time with the assistant…
I spent a long time with the assistant on deciding on a plan. However she forgot to till me it was a two year plan! When I got home and read the contract online I realised it was for two years. I tried to call vodaphone but since the number was not transferred they couldn’t help I went to the stone the next day and they told me I had to wait for the transfer! Then the following day I when back to the store and was told by the same assistant that they had to cancel the contract and redo a new one! Which would mean I would lose my number! This is a work number and phone. When i complained the one of the other assistants told her to speak to the Manager. Who then authored the “Like for Like”. I am told this is now done. Unbelievable! Since the assistant insists she told me two years! How is that even possible! Really bad service
29 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Kilburn
Hi there,
I do apologise for the recent experience you've had when taking out a new plan, this certainly isn't the experience we want to provide. If you still require any help reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY where we will be happy to help further.
Thanks,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.