I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Se mer
Företaget har svarat
Plats
Byt plats11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Se mer
Företaget har svarat
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Se mer
Företaget har svarat
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Inverness
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Storbritannien
4,9
Utmärkt
223 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jordan was extremely helpful and I have…
Jordan was extremely helpful and I have come away with a phone and package I am very happy with. He answered all my questions in plain English which makes life so much easier. Thank you
9 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Jane,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had visit at Inverness eastgate branch…
Had visit at Inverness eastgate branch and gentleman name Jordan was really good service , sorted my problem
3 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Moaj ,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just had my time wasted and didn’t get…
Just had my time wasted and didn’t get my issues resolved! 😔
Just to add to the insult didn’t even get a call back from the manager I spoke after explaining I wasted an hour and a half.
25 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Eugenio,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Inverness
Hey Ross,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent set
Cameron fully understood my needs and provided prompt and excellent service.
22 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Nigel,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An excellent in-store experience
Apologies if I have already completed this review.
Marc in the Inverness store dealt with my enquiry and subsequent sale of a gigacube which was in stock and available. It was as easy as pie to set up and “go” just as he said. At an affordable price with an initial 24months contract it has allowed someone in a relatively off grid situation to enjoy connectivity . As a not too rech-savvy parent, I have clear instructions to transfer payments over to my 20-something year old daughter. It would have been nice for her to to have completed everything remotely but I do appreciate the security necessary to open a new account with Vodafone.
Thank you Vodafone.
22 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great deals
I found Vodafone give the best price deals, the customer service is great. Ross who helped me was a star.
19 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Julie,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Jordan in store today …
I was helped by Jordan in store today he was really helpful and friendly. He explained everything he was doing as he was going along. I would highly rate my experience today.
17 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Hazel,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross in Vodafon Inverness was…
Ross in Vodafon Inverness was competent, friendly and a pleasure to deal with!
16 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Leendert,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in off chance to the inverness…
I went in off chance to the inverness shop to get a phone upgrade. A very helpful man called Jordan took me through the process which was very simple and I got the unit I wanted. He also looked at the other three units I have on my account and he also saved me some money every month also. Many thanks to Jordan - a great vodafone employee.
10 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Denny,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
GREAT JOB LACHLAN.
The Advisor Lachlan was just amazing. He resolved the problem for me very quickly.
I was totally lost with all the tech stuff, but Lachlan sort EVERYTHING for me.
Thank you Lachlan. Your a STAR.
31 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hi,
We truly appreciate your wonderful review and the amazing support you've shown for Lachlan.
Should you need any assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
The Vodafone Social Media Team
Jordan at vodafone was great
Jordan at vodafone was great. Vodafone has been a reliable network to make use of and I haven't gotten any network failure. I would recommend everyone should make use of Vodafone.
31 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hey Emuobonuvie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big thanks to Cameron at Vodafone…
Big thanks to Cameron at Vodafone Inverness today. We’ve always used this store and always had good friendly service with honest advice and help. Today was no exception. Just in to get a spare emergency phone today so not a mega sale this time but Cameron still provided the best service. Well done and thank you. I’ll be needing to upgrade my own iPhone in the near future and will definitely be back to see the team at Inverness. Good job guys 👍🏻
28 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hello Marieanne,
Thank you so much for your kind words; it truly means a lot to us!
Should you ever require assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
We appreciate your support,
Vodafone Social Media Team
Lachlan in Inverness store was so…
Lachlan in Inverness store was so helpful and knowledgable . Brilliant !
22 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hello,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark Inverness great service
Mark in the Inverness branch was very helpful and delivered great service. Paid off my S23 and got a new contract for the S25 ultra.
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Inverness
Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did an upgrade and it was made so easy…
Did an upgrade and it was made so easy by the staff ! Everything was very simply explained by Ross
10 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hello Jack,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have just received absolutely…
We have just received absolutely outstanding service from Lachlan in Inverness east gate Vodafone store. He was very helpful and polite.
22 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Jordan he was amazing knowledgeable…
Jordan he was amazing knowledgeable patient and is an asset to your company Carolyn
14 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jordan Great service and explanations…
Jordan Great service and explanations and patience. Fantastic .
13 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Inverness
Hi Elizabeth,
This is amazing feedback for Jordan. Thanks for sharing, we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.