I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Se mer
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Plats
Byt plats56 West Street, RH12 1PL Horsham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Se mer
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I would like to thank Ben for his tremendous help and how beautiful soul he is as a person and who was helping us through our queries we came with and made it so easy on our visit to the Horsham voda... Se mer
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A big shout out to Ben - as a frequent tourist to Horsham i arrived in Horsham on Monday 20 July with my Samsung mobile bearing the" green line of death" down the screen. Living in Jersey the ph... Se mer
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Företagsinformation
Om Vodafone UK - Horsham
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
56 West Street, RH12 1PL, Horsham, Storbritannien
4,8
Utmärkt
161 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick efficient
Quick efficient, friendly and very helpful. Served by noah
7 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Rosina,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Niall the assistant manager was really…
Niall the assistant manager was really helpful. Great employee
5 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Rob,
Thanks for the positive review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Neil solved my problem…!
4 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Bob,
Thanks for the positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Noah was extremely kind and helpful and…
Noah was extremely kind and helpful and patient! I had trouble with my card and he stuck by me and helped me through it. You’re lucky to have him!
30 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Amy. Thank you for your review for Noah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade in store
Upgraded phone in store with Noah, he was great help
30 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Jeff,
Thanks for this great review! We're delighted you had such a positive upgrade experience. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kai was extremely helpful
Kai was extremely helpful. Finding us the best deals for 4 phones due an upgraded. By far the best service we have received since being vodafone customers!
24 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Abi,
This is a great review for Kai. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Noah's help
Noah's help, attention & expertise were 100% top notch (got a replacement phone in-store today at Horsham)
12 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Paul, It's great to see Noah was so helpful when you visited our store recently.
Thanks, The Vodafone Social Media team
Excellent service
My phone contract is with another provider who is not in Horsham. I had an issue on my phone that I could not resolve myself. I visited the Horsham Vodafone store and asked if it was possible for them to help me. A really nice young man named Niall was able to rectify the problem for me. He was extremely helpful and never made me feel incompetent. I was so impressed by the service he gave me today. He asked about my existing phone contract. I feel sure that when my current contract is ready for renewal that I would definitely consider changing to Vodafone after the wonderful level of service I received at this store today.
28 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Maureen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kai was very helpful today
Kai was very helpful today , great to have such a asset in your team .
21 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Selma. Thank you for your review and feedback for Kai.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Niall was extremely knowledgeable and…
Niall was extremely knowledgeable and helpful. Excellent service. Thank you
11 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Helen,
Thank you for this great review regarding your experience with Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Kai was very helpful
8 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Richardo,
Thanks for your review for Kai. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful!
Very helpful-always uncertain about costs (like bringing the car to a garage!!) but reassured I’ve got the best-thank you.
Happy customer :)
4 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Amy,
We're pleased to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
From start to finish Noah showed…
From start to finish Noah showed exceptional product knowledge and customer interaction skills
25 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hello Richard,
Thanks for your feedback. We're grateful for the 5 star review and are so happy to hear that Noah provided a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nial who works at the Horsham branch…
Nial who works at the Horsham branch was honestly great. He thoroughly helped me and was patient throughout as I had several questions. Much appreciated! :)
Sabiha
23 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hi Sabiha,
Thanks for your kind words and taking your time to share the experience in store with Nial.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Did what I wanted (upgrade broadband)…
Did what I wanted (upgrade broadband) efficiently
3 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great to speak to Niall
Great to speak to Niall. Best time ever at Vodafone. Thank you
All sorted!
3 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hey Nuria,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Niall was great help!
3 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hey Alex,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional assistance by Niall
Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.
2 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hey there,
Thank you for taking the time to review, and share this great feedback for Niall.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Horsham
Hey Rebecca,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Niall was amazing!
27 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Horsham
Hey Megan,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.