From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mer
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Plats
Byt platsUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Se mer
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Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Se mer
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Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision... Se mer
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Företagsinformation
Om Vodafone UK - Hanley
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Storbritannien
5,0
Utmärkt
636 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
Hi,
Just went there for sim swap, iftab helped me doin g the sim swap
Iftab was very clear and explained the process
6 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Furqan,
Thanks for the lovely review and fantastic support for Iftab
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam gives a wonderful experience
Sam gives a wonderful experience. He explained all the contract details and made our renewal contract so easy
3 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Asifa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
we have been served by sam for the…
we have been served by sam for the second time he was very helpful and resolved our queries . best customer services.
3 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Faizan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Iftab was really nice and helpful…
Iftab was really nice and helpful today! Amazing service!
3 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Alexandra,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Iftab was my agent he was very helpful…
Iftab was my agent he was very helpful and listened to what I wanted very pleased with rhe result
2 maj 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was amazing and very helpful
Adam was amazing and very helpful
30 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hi Angela, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by Jay who was very helpful and…
Served by Jay who was very helpful and friendly!
20 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Susan,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from jay
28 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Josh,
Thanks for the lovely review and the fantastic support you’ve shown for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jay
Excellent service from Jay. Would recommend.
19 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Lisa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Adam sorted out my parents upgrade and made sure they got the best deal for what they were wanting. Great support and extremely helpful.
23 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Jodie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam was very helpful in dealing with…
Adam was very helpful in dealing with the application of the phone.
23 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Tracey,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
If tab, the assistant was very patient, knowledgable and courteous. He explained the process very well and made everything easy to understand.
22 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from chan
Great help from chan, he did our transfer for us and everything. Thank you so much!
22 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Chris,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan
Served by chan he was so helpful an polite not at all pushy got what I wanted
22 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Florence,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience in this branch with Mr
My experience in this branch with Mr. Jay was great. He is a respectful and friendly person.
22 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a refreshing experience.
What a refreshing experience, actually a fantastic service provided by Ryan at Vodaphone (Hanley). Extremely helpful and friendly, providing us with what we needed and helped to find the best deal for us. So helpful in fact, we may end up staying with them with regards to our Broadband at home, then swop to their partner provider for 1gig when it arrives shortly. Many thanks Ryan for your help.
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was utterly superb
Adam was utterly superb: advice on what to buy and too time to transfer data from iPhone to Samsung. Highly recommended indeed. Thanks Adam!
21 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Chan
Chan, was great really helpful, polite and friendly he dealt with my issues quickly and was very informative
13 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Bernadette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Collected my phone and had chan move my…
Collected my phone and had chan move my stuff over really happy with him
13 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Dave,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Awesome job Sam
I went in the a store today and went to Sam. Sam is extremely professional and attentive to the details. He explained everything in great detail and was friendly. Very good positive attitude as well. Thank you Adam for an amazing job today.
10 april 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Deia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.