From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mer
Företaget har svarat
Plats
Byt platsUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Se mer
Företaget har svarat
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Se mer
Företaget har svarat
Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Hanley
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Storbritannien
5,0
Utmärkt
636 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amenah was very kind and supported me…
Amenah was very kind and supported me throughout the whole process, the staff and the manager were really kind and helpful when I needed that support.
1 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Arif,
Thanks for the lovely review and fantastic support for Amenah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful
Wonderful, very professional and personable served by munya
1 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Evelyn,
Thanks for the lovely review and the fantastic support you’ve shown for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went to Hanley today with the aim of…
We went to Hanley today with the aim of speaking to ee regarding broadband and phone contract and cancelling it and going to Vodafone so when we arrived at the Vodafone shop we spoke to a man about changing to Vodafone so we sat very briefly and then Paul asked us to come and take a seat and explained everything that we wanted to change over so paul got up some options for broadband and they were a lot cheaper than ee so agreed to swap and paul did everything that was needed to swap our broadband over and we didn't even need to speak to ee about anything it was all swapped over really quickly with a day to receive the new box and activation date. Fantastic. Then my husband wanted to swap his mobile over to Vodafone aswell so he looked at price for Sim only deals but then out of curiosity checked how much it would be for the new Google pixel 11 pro, so for the price of the broadband and sim only with ee he could get a new phone and the difference between old contract Sim and broadband was £7 more with a brand new phone. So my husband was very happy with swapping over and getting a new phone for a few pounds difference. It didn't stop there, I've been with Vodafone for as long as I can remember but I queried about my Sim only contract to see about a new Samsung s26 ultra (I've had the s20 ultra and s23 ultra and I absolutely love the phones camera) and for not much more i could have the s26 ultra so that was also sorted for us today.
Honestly couldn't recommend Paul enough when trying to swap things over, we had a laugh over us trying to sign with a mouse (not very easy) and both of us came away happy and with new phones.
I've never had any problems with Vodafone but it was so nice to have a laugh whilst sorting things out.
Fantastic customer service Paul, Thank you.
30 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Nikki,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Seen straight away
Seen straight away, listened to requirements, saved money and walked out with a new phone.
29 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
"Hey Carl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Paul was very nice and very helpful
Paul was very nice and very helpful. Answer all our question. Great service
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Adam was very friendly
Adam was very friendly, went above and beyond to explain and was very patient with m, he is a gentleman
27 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Adam was friendly
Adam was friendly, helpful and understanding, thank you very much
27 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Lin,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Me and my husband visited Vodafone in…
Me and my husband visited Vodafone in Hanley today morning where Ryan helped us, answered all of our questions, offered great deals but most importantly was patient and very understanding.
27 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks for your service Iftab
25 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Hama,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was such a delight to deal with…
John was such a delight to deal with my phone was being run over with adverts and he resolves it in minutes, can't thank John enough
24 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hi Fradley, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
From start to finish it was 5 star
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one device to another and needed help as I was unsure what to do.
The team were brilliant in helping and did everything from start to finish.
Mo especially was great to deal with and even kept the phone in store while the swap over was happening allowing us to get in with our day while we waited.
Thanks to Mo and team, as always for sorting us out.
23 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam waa really helpful and made my…
Adam waa really helpful and made my experience feel very comfortable
23 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hi Mark, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by chan as sorted and looked…
Served by chan as sorted and looked after me for the second time hes been amazing with me thankc again chan your a star .
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hi Anthony, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Visit to Vodafone and met a very…
Visit to Vodafone and met a very helpful member of staff paul he was absolutely brilliant a definite talented member of your company a most a definite talent and very helpful gentleman and very polite
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to fix my three account got…
Came in to fix my three account got service by a guy called munya. My three home broadband was coming to an end Munya told about the Vodafone one and the good benefits. I agreed to getting the home broadband and munya made the transition perfectly for me thank you
21 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Samantha,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was very helpful not just with my…
Ryan was very helpful not just with my upgrade of my SIM only plan but also with talking about WiFi offers
19 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store with a problem on my…
Came into store with a problem on my phone, john sorted it in minutes for me, great service from john
19 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
"Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great sales advisor named Ryan
Great sales advisor named Ryan, he helped so much, gave me so much information and I felt great ordering with him.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Jade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I served by guy called munya last week…
I served by guy called munya last week came back data transfer he help us very well. Im very happy witb my new phone and the service i recieved.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Kate,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It was a very good experience upgrading…
It was a very good experience upgrading my phone.
Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I liked how he took time to explain everything to me. He was very helpful to me which really helped my overall experience.
He is a credit to the Company & would highly recommend.
17 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Jane,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chaan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.