From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Se mer
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Plats
Byt platsUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Se mer
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Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Se mer
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I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Se mer
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Företagsinformation
Om Vodafone UK - Hanley
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Storbritannien
5,0
Utmärkt
633 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great staff
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable.
Our rep Jess was really helpful with being pushy. She understood our needs and catered for them perfectly.
Great experience start to finish
16 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Hanley
Hey Sidwayne,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul gives excellent service i would…
Paul gives excellent service i would recommend him any time i have been with 3 24 year's i allways go to Paul he gives me pess of mind thank you Paul
14 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Mr. Williams,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service from Ryan
Had an issue with my upgrade- couldn’t resolve the issue through livechat or over the phone. Went in store and Ryan resolved it straight away -great customer service
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Ruby,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam Hanley stoke-on-trent
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and bright .Seriously give this guy a promotion or some other company will steal Him 👍
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Simon,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan upgraded phone and moved…
Served by chan upgraded phone and moved stuff over very happy
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was helpful and he got a good…
Iftab was helpful and he got a good costumer service skills and very professional and very polite. Iftab keep the good work you are amazing person.
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Iftab was brilliant today
Iftab was brilliant today. He solved connection issues with my wife’s business account and got us quicker broadband at home for less than we currently pay. Brilliant sales rep and a brilliant result.
Thanks
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Kristian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by chan
Served by chan - upgraded my phone moved my stuff over sams day and really happy with it thank you
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hi Alex, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Paul in the store went above and…
Paul in the store went above and beyond. Top marks
10 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Jenny,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to get a new phone after work…
Went in to get a new phone after work today and was looked after by a lovely man called Sam. Helped me get a brand new phone and contract and also upgraded me to a brand new watch after we got chatting. Really helpful and chatty and great experience overall.
7 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Lauren,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam sorted my phone out
Sam sorted my phone out, great addition to your store
7 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision much more easier. The Hanley branch staff were all accommodating and helpful too.
5 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Andrea,
Thanks for the lovely review and fantastic support for Munyaradzi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Came into store today to get a new phone, Bari helped me to get a great deal and a new phone and watch.
6 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Kath,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks!
Served by Bari. Friendly and showed great customer service😊
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
"Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Got served my sam for a new phone
Got served my sam for a new phone. Took care of everything! As always sam youve been amazint, thank you
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
"Hey Martyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Came into store as i needed some help…
Came into store as i needed some help with my three account, Bari was very helpful and sorted it out for me.
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great professional service from Iftab
Great professional service from Iftab, Thank you.
2 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess from Hanley branch was very…
Jess from Hanley branch was very helpful willing to sort my things in a good manner and in a short time.
Thank you
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey there,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from jon
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Hanley
Hey Jonathon,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.