We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Se mer
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Plats
Byt plats66 High Street, GU1 3ES Guildford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Se mer
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Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
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Företagsinformation
Om Vodafone UK - Guildford
Skrivet av företaget
Kontaktuppgifter
66 High Street, GU1 3ES, Guildford, Storbritannien
4,9
Utmärkt
203 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service by team
3 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Definitely worth a visit
I was so impressed by my visit today. I don’t often go into the phone stores but this was a welcome change. Steve helped me find exactly what I was looking for and I can’t wait to start using it!
1 juni 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Mr S Berry,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was amazing! Exceptional customer service
The absolutely amazing storm helped me and my brother this week in sorting him out a new phone! I’m an existing customer and my brother is joining Vodafone and she answered every question we had absolutely perfectly. This is the first time my brother had been into a store to get a phone in 14 years and she made the process so clear and straightforward helping us with comparisons of deals and exploring the potential of adding him to my plan. She was very patient and made great conversation while we waited for things. Overall Storm is an absolute asset to the Guildford store !! Exceptional customer service!! Thank you
21 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Tilly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Mo was excellent and very helpful, managed to solve my problem very efficiently. Excellent.
7 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Lawrence,
Thanks for the lovely review and fantastic support for Mo. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I can't fault the service I had today…
I can't fault the service I had today at the Guildford branch. Craig was extremely helpful and attentive with a friendly manner. He set me up with a new phone and explained everything clearly. Highly recommend him 👍
5 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe served us today in Vodafone and…
Chloe served us today in Vodafone and was absolutely amazing, she was so patient and so knowledgeable and made for such an easy experience. amazing customer service 10/10
4 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Grace,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Storm who provided me…
I was helped by Storm who provided me with a fantastic broadband deal and in store experience,
Thanks again Guildford Team!
3 maj 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Vodafone guildford to look into…
Went to Vodafone guildford to look into devices spoke to storm who then sat me with chole, who managed to sort me out with a new phone and great tariff.
Overall amazing customer service thanks girls
27 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Louis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe Oliver was clear and patient
Chloe Oliver was clear and patient. Lovely attention to detail. Fantastic customer service.
2 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was very helpful
29 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really simple
Really simple, easy process to change network and get a new phone. Super helpful, friendly and overall positive experience.
10 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hello Jake,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was really helpful
Mo was really helpful, gave us som good options for a sim and phone plan. Got an iPhone 16 and a additional sim . Order
3 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hi Dim
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Guildford
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We’ll done Craig at Vodafone Guildford
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the lack of clarity and blatant ‘up selling’. Our experience at Vodafone, where we were served by Craig, was a totally different experience. Clear, fact-based and friendly service with no flannel. Just what we wanted. Well done Vodafone Guildford and especially well done Craig!
28 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great experience Thankyou!
Great experience, Mo was so helpful helping me get the phone I wanted. So happy and grateful as I needed the phone urgently today as my old phone had broken!
24 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hi Kay. Thank you for your review for Mo. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 service
Today i went into simply change my sim however the lovely chloe sorted all of my problems and answered my many questions. went above and beyond with support.
16 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hi, OIt's great to see Chloe left such an amazing impression on you recently 😊 All the best, The Vodafone Social Media Team
Very happy with all the staff all very…
Very happy with all the staff all very helpful
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Fast and speedy setting up of my new phone!
14 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Svar från Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.