Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... Se mer
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Plats
Byt plats66 High Street, GU1 3ES Guildford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... Se mer
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We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Se mer
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Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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Företagsinformation
Om Vodafone UK - Guildford
Skrivet av företaget
Kontaktuppgifter
66 High Street, GU1 3ES, Guildford, Storbritannien
4,9
Utmärkt
209 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nishant helped me renegotiate my…
Nishant helped me renegotiate my contracts
19 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Storm was so helpful today in sorting…
Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on my face! I was pretty committed to Vodafone before but now I know I am very unlikely to change provider when you have such good customer service! Thank you
11 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Doris,
Thanks for the lovely review and fantastic support for Storm.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was very helpful in helping me get…
Mo was very helpful in helping me get back up and running with my sim where customer service were not helpful at all
7 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Penelope. This is fantastic to hear! We really appreciate the feedback about the helpful assistance received by Mo in getting your service back up and running.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Ben was very helpful getting my new…
Ben was very helpful getting my new phone set up
7 september 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hi Duncan. This is really lovely to hear, and we appreciate you sharing your positive experience with Ben. We're glad we could help with your new phone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Amazing staff
The store was clean and in a great location.
Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.
29 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Tali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great multitasking
Visited the Vodafone store and had a great experience, much better than my phone experiences.
Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I door which was locked (I’m sure unnecessarily) answering questions or multiple people before making multiple customers smile.
A credit to Vodafone.

26 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Berry,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in Guildford
We needed to replace a phone and went without an appointment to the Guildford shop.
Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet.
He managed all the technical needs with ease and we were very pleased with the result
20 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Nic,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Mo was very kind and helpful!
15 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Mia,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped upgrade and saved me £…
Nishant helped upgrade and saved me £ on my sim and hbb
13 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Stephen,
Thanks for the lovely review and fantastic support for Nishant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Guildford
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Storm was extremely helpful and made…
Storm was extremely helpful and made the process of getting a new iPhone very easy!
Would highly recommend.
4 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you for your help craig
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Martha,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to enquire about an upgrade to…
Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
31 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Lucas,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Guildford
Hey Leonie,
Thanks for the lovely review and fantastic support for Storm.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was very helpful in helping…
Mo was very helpful in helping switching broadband
11 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped me with my upgrade
9 juli 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Charlene,
Thanks for the lovely review and fantastic support for Nishant.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Guildford
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’d like to give a huge shout-out to…
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to finish. Sam was polite, pleasant, extremely friendly, and took the time to make sure I got the best options for my needs. It’s rare to come across someone so genuinely helpful and professional. Thank you, Sam, for making the whole experience so easy.
20 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Laura,
Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Guildford
Hey Sean,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted top leave a review for Ben at…
I wanted top leave a review for Ben at the Guildford store who assisted yesterday with my purchase of a new handset and contract. He explained everything thoroughly and answered my questions efficiently, in a polite and courteous manner with humour!
Thank you Ben for the great customer service and making it an enjoyable shopping experience.
17 juni 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Guildford
Hey Rainy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.