I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Se mer
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Plats
Byt plats67/69 Channel Street, TD1 1BN Galashiels, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
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I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Se mer
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Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Se mer
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Företagsinformation
Om Vodafone UK - Galashiels
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
67/69 Channel Street, TD1 1BN, Galashiels, Storbritannien
4,9
Utmärkt
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly Recommend
Hamish was very informative and professional when sorting me out with my new phone and contract. I have moved to Vodafone from another provider and he was very appreciative of my business. I would definitely recommend anyone who is looking to change or upgrade their phone or contract to stop in to see Hamish.
26 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hey Sean, it's great to see Hamish was so helpful today and found you and awesome deal. I hope you're loving your new phone 😊
Thanks, The Vodafone Social Media team
Georgia was really helpful in dealing…
Georgia was really helpful in dealing with our broadband and new mobile transactions. Nothing was too much trouble. Thanks Vodafone.
4 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi KIWI,
This is lovely feedback for Georgia. Thanks for sharing. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Joy in the Galashiels Store Scotland…
Joy in the Galashiels Store Scotland was Extremely Helpful and Very Professional. She made time to listen and understand. She provided Solutions for the Future
2 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Eileen,
This is lovely feedback for Joy. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had an excellent experience with Joy…
Had an excellent experience with Joy today. At my age you need someone to reassure and she did exactly that. Thank you 😊
2 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Ruth. Thank you for your review for Joy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got new Google phone
Got new Google phone, very happy with service staff fantastic. Sol and Kaitlyn are amazing best service, smooth transaction
27 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Paul,
It's great to see your kind words for Sol and Kaitlyn, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My problems have been solved
My problems have been solved. Thanks.
19 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hey Brian, It's great to see we've been able to help with the problems you've been experiencing.
Thanks, The Vodafone Social Media team
Excellent service from Joy
Excellent service from Joy. Helped someone not up to date with modern technology.
13 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Georgia was very helpful and friendly a…
Georgia was very helpful and friendly a lot of experience in the staff in Vodafone and gave lots of information.
25 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Georgia was very helpful and patience
Georgia was very helpful and patience. She helped me through every part of the procedure
8 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hey Elizabeth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Everything explained fully and at my…
Everything explained fully and at my pace. Delighted with care and attention given to me by Georgia at galashiels store.
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Barbara. Thank you for your review for Georgia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with service.Very helpful and…
Happy with service.Very helpful and informative.
1 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Douglas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service and the…
Really good customer service and the company is great
25 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hey Matthew,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service in store for upgrading my…
Great service in store for upgrading my phone and plan. Thank you team Galashiels
3 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Mary,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Customer Service with Georgia
Georgia was patient and helpful, had knowledge about all products, talked us through various options, we were impressed with her ability and customer service.
Vodafone system let us down as it took so long to process our orders!
1 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hey Janette,
Thanks for the amazing feedback regarding your experience with Georgia.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service by Georga
27 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Jim,
Thank you for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Sol was really great and very helpful
Sol was really great and very helpful. Managed to save money and get a great deal on new sim plan for my son.
21 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Heather,
Thanks for reviewing and sharing this great feedback for Sol.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia in Gala office was outstanding
Georgia in Gala office was outstanding. Helpful friendly and efficient. An absolute megastar
8 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Ross. Thank you for your review for Georgia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you, Sol!
Went in to upgrade my SIM only plan and Sol got it sorted in a matter of minutes. Can't recommend Vodafone enough as they've got the best customer service and cell reception. Definitely won't be changing anytime soon, thank you!
23 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi Melanie,
Thank you for taking the time to leave us a review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia and kaitlyn were very helpful…
Georgia and kaitlyn were very helpful in the set up of my phone
27 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Hi David,
Thanks for the great feedback for Georgia and Kaitlyn. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia went over and above to help me…
Georgia went over and above to help me with all my enquiries and I left the store very satisfied with everything Georgia helped me with
22 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Galashiels
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.