Vodafone UK - Falkirk Omdömen 

174
TrustScore 5 av 5

4,8

84 High Street, FK1 1DD Falkirk, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Se mer

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Betygsatt 5 av 5 stjärnor

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Se mer

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Betygsatt 5 av 5 stjärnor

Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!

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Betygsatt 5 av 5 stjärnor

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... Se mer

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Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Falkirk

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 84 High Street, FK1 1DD, Falkirk, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

174 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(174)

42 657 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service in the Falkirk store. Answered all questions and laid all the info out really clearly. Went away with a new phone on the day and fixed my problems on my old handset.

11 januari 2024
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey,

Thanks for the review and support for Falkirk store Alastair.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Customer service was outstanding

Customer service was outstanding, Cleo spoke through all my options and gave details about everything, very happy will be recommending to others.

28 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Jay,

Thanks for your review, and feedback for Cleo. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Wish to thank Dan for his patience and…

Wish to thank Dan for his patience and great service today

12 december 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Janis,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service

Zachary was very friendly & knowledgeable.
He assisted my son with his new contract & phone.
I was impressed with his customer service.

11 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Liz,

Thanks for your review and your lovely words for Zachary! It's what we love to see :) If you ever need more help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Zach top man very helpful 👍👍

11 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Paul,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Collected upgrade

Went in to collect my upgrade and Dan set it up no issues and thank you Zach for this awesome deal.

10 november 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Craig,

Thank you for reviewing and sharing this feedback for Dan and Zach.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Top shop

Becca class as always and bubbly character, whoever trained her did an amazing job.

24 oktober 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Dan,

This is such an amazing review for Becca. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Betygsatt 5 av 5 stjärnor

Fully explained each stage which I actually understood

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available at our home for Broadband and discussed the layout and build of our house to help us decide what package was best for us. We have now changed from BT to Vodaphone who we have our mobile phones with and sue to the savings we were able to add on Apple TV.
I am normally bamboozled with info when it comes to tech but he spoke clearly and progressively through each stage of the process. Delighted with the service we received

21 oktober 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Elsa,

Thanks for letting us know what an amazing job Kenny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service, Becca is a credit to the store

2 oktober 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Naomi,

Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great Service 5*****

Becca was very attentive and knowledgeable and made the process so easy, 5*

30 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Lesley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Sad to see the best staff go

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leaving Falkirk store, hope everyone in there can work up to her standards!

19 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Daniel.

Thank you for taking the time to review, and sharing your kind words for Becca. We're pleased to hear the positive impact she's left.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Friendly

Friendly, informative. Felt very comfortable

4 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Rebecca has been more than helpful

Rebecca has been more than helpful. Answered all my questions. Very nice.

4 september 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Wallace,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Rebecca has been able to help you.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

10 out of 10 for the help Alyesha gave…

10 out of 10 for the help Alyesha gave me

7 augusti 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi Charles,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fab Assistant

Becca has helped me before in the past and is always happy to help and explains things in a way that is simple to understand.

4 augusti 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Stevi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Zak and Becca were great in the shop

30 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Have called in today at your Falkirk…

Have called in today at your Falkirk branch and very pleased with help received from Beccy sorting me a tablet out 10 out of 10 for customer service

29 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey Caroline,

Thanks for the lovely review and fantastic support for Beccy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Staff make the deference

Becca helped us,
Very friendly and helpful.
Very informative and gave us the wide picture so we could understand our options
Thank you

28 juli 2023
Omdöme utan inbjudan
Logotyp för Vodafone UK - Falkirk

Svar från Vodafone UK - Falkirk

Hey William,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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