Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Se mer
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Plats
Byt plats7 High Street, SN15 3ER Chippenham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Se mer
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We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Se mer
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Ryan was amazing. We are in the older age bracket, he was so patient and knowlegable. We never felt rushed even the shop was busy or silly. He explained our options and what he thought would be best... Se mer
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Företagsinformation
Om Vodafone UK - Chippenham
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
7 High Street, SN15 3ER, Chippenham, Storbritannien
4,8
Utmärkt
119 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient and informative service…
Very efficient and informative service when upgrading my phone. Thank you
2 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nothing was to much trouble
Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!
28 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team
I queued for 20 minutes before being…
I queued for 20 minutes before being seen Some customers left before then.
11 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Gealdine,
Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The customer service provided by Jo in Chippenham Vodafone store…
The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.
11 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Chris,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Loads of help from the team,managed to…
Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all
22 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Philip,
We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex was fantastic
Alex was a fantastic help. Answered all questions and met my needs
4 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey Nathan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super service by Grace
We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.
17 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Sally,
Thank you for taking the time to review and sharing this great feedback for Grace.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Have used Vodafone for many years they…
Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.
8 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi there,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help and advice when upgrading…
Great help and advice when upgrading plans by Alex. We saved some money which was great.
2 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey Garry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful He went…
Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him
22 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Sharon,
Thank you for your review and feedback for Alex. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The manager was very helpful as we had…
The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .
12 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey Lucy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved me millions!
4 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey Debs,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saved 80 on broadband
2 januari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Nick,
This is great to hear! Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Molly was really friendly and helpful…
Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly
31 december 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey,
Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you to Sam for upgrading my phone…
Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.
24 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Ellie,
Thank you for your review and feedback for Sam. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super Jack
Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered
13 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The team were great.
The team were great.
Thank you for your help :)
31 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really lovely and helpful people !
Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience
10 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Ema,
This is such an amazing review for our Chippenham store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was served by Molly
I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly
10 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Karen,
It's great to see your kind words for Molly. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Please pass on my thanks to Mikki
Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!
15 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey John,
It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.