Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Se mer
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Plats
Byt plats7 High Street, SN15 3ER Chippenham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Se mer
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We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Se mer
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Ryan was amazing. We are in the older age bracket, he was so patient and knowlegable. We never felt rushed even the shop was busy or silly. He explained our options and what he thought would be best... Se mer
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Företagsinformation
Om Vodafone UK - Chippenham
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
7 High Street, SN15 3ER, Chippenham, Storbritannien
4,8
Utmärkt
119 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service, simple explanation of all the options and no pressure.
5 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Thanks for the five star review, Martin! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We went into Vodafone Chippenham to…
We went into Vodafone Chippenham to look at switching to another provider and upgrade our phones. The agent who helped was very knowledgeable and helped us get several discounts on 2 new monthly plans as we already had Vodafone broadband.
2 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Kelsey,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Hugo is great …
Hugo made our Vodafone experience really pleasant! Couldn’t have hoped for better service
1 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Excellent customer service by Tom in…
Excellent customer service by Tom in Chippenham!
19 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Valeria. Thank you for your review for Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jo the store manager was BRILLIANT!!
I visited the chippenham store today to open a new phone contract and take advantage of a promotion they have running currently. I was greeted by the store manager Jo who was friendly and helpful from the get go - Jo then sat me down and went through each step to ensure i was happy. Everything was explained perfectly and she took the time to answer any questions i had and dealt with every request with a smile. I interacted a little with the other two employees and they were also very friendly, clearly such a great rapport in this store. I left a very happy customer today, not only did i get a great deal and 10/10 service, but they had the phone i wanted in stock so no waiting for delivery which is always a win!! I have to say that Jo is an asset to Vodafone, knowledgable, attentive & and all round lovely person! 5 stars just doesnt justify!
15 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Helen,
This is lovely feedback for Jo. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant customer service
Brilliant customer service - big thank you to Tom
5 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hello, Paul,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Always brilliant!
I had a great experience at Vodafone in Chippenham. The staff are very happy and bubbly, and nothing is too much for them! Always a pleasure to shop here! Great staff, 10/10!!
29 januari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Jodie-Leigh,
Thanks for sharing your fabulous feedback for our Chippenham team. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We love the vodaphone shop in…
We love the vodaphone shop in Chippenham! They are super helpful, explain everything brilliantly and make our life so much easier.
10 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Deborah,
We appreciate your positive feedback for our Chippenham team. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was very attentive and helpful with…
Ben was very attentive and helpful with my questions,thankyou,Merry Christmas.
9 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Maryanne,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sophie took us through the process at a…
Sophie took us through the process at a speed we were comfortable with. Offered a clear deal that met my needs. Perfect.
2 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi there,
Thank you for your review and great feedback for Sophie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service I received from Sophie was…
The service I received from Sophie was excellent!! She was extremely helpful and knowledgeable.
26 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Ian,
This is lovely feedback for Sophie. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Happy customer
Tom was so patient and more than happy to explain the technical terms I didn't understand. I have come out with a lovely new phone which is better but cheaper than my last one....happy!! And broadband....more than happy .
26 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Ann, I'm glad Tom took the time to explain everything you needed today. I hope you're loving your new phone 😊
All the best, The Vodafone Social Media Team
100% customer satisfaction
100% customer satisfaction. Tom took me through the complete transfer.
25 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Five Star Service by Sophie
I've not always had a good experience with Vodafone as I do find them pushy sometimes, however going into the chippenham branch today I felt super welcomed, and not pushed at all by Sophie. She understood both mine and my partners needs and requests without pushing to up sell at every opportunity.
Thoroughly happy with the customer service today.
12 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hey Gina,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Chippenham
Hi Verity,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone store in Chippenham…
Vodafone store in Chippenham especially phil were very helpful today with my confusion of upgrading my phone. Thank you so much!
8 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Emma,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was very helpful…
Tom was very helpful explaining the options available for my Broadband and Mobile Phone contracts renewal. Whatever the ban-counters tell you, a physical presence with people to talk to is essential for those reliant on your services.
4 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Ewan,
We’re glad to hear you found the best deal for you when visiting Tom in our store. Thanks for your review and kind words. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sophie was super helpful
Sophie was super helpful. Really easy to talk to and explained everything clearly. All staff were super friendly and really happy with my new phone
29 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Olive,
This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chippenham Store
Tom at Chippenham store explained the whole process and all options very clearly.
I felt that I got the absolute best advice possible for my upgrade.
12 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
Hi Stuart,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was fantastic very helpful.
9 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Chippenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.