Vodafone UK - Bury St Edmunds Omdömen 

265
TrustScore 5 av 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Se mer

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Betygsatt 5 av 5 stjärnor

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Se mer

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Betygsatt 5 av 5 stjärnor

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Se mer

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Betygsatt 5 av 5 stjärnor

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

Företaget har svarat


Företagsinformation


Kontaktuppgifter

  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

265 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(265)

41 511 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service from Miles

Excellent service from Miles.

Quick, efficient and knowledgeable

Rob looked grumpy 😳

7 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

After having issues with the phone…

After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased

3 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Haydn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Contract upgrade

Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Neuro,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer experience with Nichole

Nichole was very good at explaining options, helping to problem solve and deliver the best personal solution for me. Good offers available, especially for trade in.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Chris,

Thanks for the lovely review and fantastic support for Nichole.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I’d have given 10 stars if I could.

I’d have given 10 stars if that was possible. Nichole in the Bury St Edmunds shop has been fantastic in sorting out a very difficult issue. She persisted for an hour and eventually solved it. I wouldn’t have known where to start. Brilliant!

22 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Nichole was excellent and gave us great…

Nichole was excellent and gave us great advice.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dan dealt with us very helpful

Dan dealtxwith us, Very efficient knowledgeable .

1 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Paul,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Dan at bury at Edmunds helped out and…

Dan at bury at Edmunds helped out and was extremely friendly can't thank him enough

26 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Neil,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent customer service

Brandon was very easy to deal with, helped resolve my query quickly!! Thank you

25 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Taylor,

Thanks for the lovely review and fantastic support for Brandon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

What a couple of polite young men…

What a couple of polite young men looked after me today!

19 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Amie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Miles has been very helpful and…

Miles has been very helpful and professional, we will be back to Bury St. Edmunds store

17 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Annoyed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Nichole was really helpful

Nichole was really helpful, personable and sympathetic. We felt she cared about us as customers and explained things well and knew her stuff.

2 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Nice and easy service

Nice and easy service. Got exactly what I wanted. Great service from Nicole!

2 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I had excellent service from Dan today…

I had excellent service from Dan today helping with my new phone. Nichole also helped.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Paula,

Thanks for the lovely review and fantastic support for Dan and Nichole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very good service

Very good service

27 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Frances,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Vodafone Service in Bury St Edmunds

The staff in the Bury St Edmunds store have been incredibly helpful when sorting out a myriad of issues (some of which were caused by me!). They have gone above and beyond to help me in every way they could, and spent time on making sure I was happy and had exactly what I wanted. Although my issues were complicated they kept a calm, happy and humourous demeanour! I would like to give a big shout out to Dan, Kyle, Brandon and Nichole as well as anyone else I didn't get the pleasure to meet! It's been a blast, and I may just pop in for a chat as it's been so fun! Thanks guys, completely recommend you all!

11 mars 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Hayley,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service for what was a fairly complicated deal. Dan made the whole experience pleasurable.

21 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Miles made the process smooth and no…

Miles made the process smooth and no pressure just answered our questions thank you

15 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Nick,

Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Nichole answered my query and dealt…

Nichole answered my query and dealt with my order quickly and efficiently. The whole process of transferring was handled effortlessly.

14 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Stuart,

Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very friendly and approachable.

Very friendly and approachable.
I've been with Vodafone for a while now and I've never had issues with them, the staff are always at hand to help and give 100% of their time

26 januari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Bury St Edmunds

Svar från Vodafone UK - Bury St Edmunds

Hey Kate,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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