Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... Se mer
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Plats
Byt plats182 High Street, KA7 1RQ Ayr, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Se mer
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Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
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Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... Se mer
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Företagsinformation
Om Vodafone UK - Ayr
Skrivet av företaget
Kontaktuppgifter
182 High Street, KA7 1RQ, Ayr, Storbritannien
4,8
Utmärkt
256 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Steven from the Ayr store has been great today with upgrading my phone, 10 out of 10 for service. Both him and Simon were very helpful and went above and beyond to help ☺️
18 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Karen. Thank you for your review for Steven. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable staff and good deals
15 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hello, Steven,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Nathan for all your help with…
Thank you Nathan for all your help with the new phone and broadband
15 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hello, Tamala,
It's great to hear about the positive experience which you had with Nathan. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andy helped find a good gift
Went in to purchase a phone as an Xmas gift for family. Andy was patient and helpful!
15 december 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hello, Stephen,
It's lovely to hear about the positive experience which you had with Andy. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ok let’s get over bad experience with…
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothly and it did. Left with new SIM cards correct phone numbers for each phone. (EE mixed them up) Broadband set up and speeds are much faster. Thank you Simon good experiences all round recommend Vodafone to anyone looking to move.
12 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Mr Kyle,
Thanks for taking the time to write such a brilliant review! We're delighted that Simon was able to get you sorted with exactly what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks Nathan for all your help
Thanks Nathan for all your help. Above and beyond!!
14 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Lesley,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone
Kirsty was very friendly and helpful. She got me a good deal on my phone, and tried to help me out with a specific request I had. Always good customer service in the Ayr store.
13 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
HI Kelly,
We’re glad to hear you found the best deal for you when visiting Kirsty in our Ayr store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe was great again getting me logged…
Joe was great again getting me logged back in
12 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Nigel,
Thanks for your 5-star review for Joe. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Joe made my broadband experience simple…
Joe made my broadband experience simple and straightforward
11 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hello, Audrey,
It's always our aim to provide a helpful service, so it's great to hear that Joe delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Charlie gave Very good assistance
Charlie gave Very good assistance. Friendly polite . Explained everything shown how to work phones ect .
7 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hey Ellison,
Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Svar från Vodafone UK - Ayr
Hello, Angela,
Thanks for letting us know what an amazing job Paul did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The advisor was very knowledgeable &…
The advisor was very knowledgeable & helpful & I was very happy with the service
1 november 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Upgrade of phone
Kirsty was very helpful and explained everything clearly . A very positive experience . Thank you.
29 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hello, Alison,
It's always our aim to provide a helpful service, so it's great to hear that Kirsty delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simon was very helpful
Simon was very helpful. Provided lots of information about upgrading phone. And got me a great deal on a new phone. Very happy with my new phone
28 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Sam,
Thanks for your review for Simon. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Charlie was so helpful and explained…
Charlie was so helpful and explained everything thoroughly which made the visit very pleasant
16 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Angela,
Thanks for your kind words and taking your time to share the experience in store with Charlie. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Svar från Vodafone UK - Ayr
Hi David,
Thanks for taking your time to leave this review for Nathan in our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe sorted my broadband and upgrade
Joe sorted my broadband and upgrade, quality service with a smile
10 oktober 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Shane. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Stivie you were very helpful
Thankyou Stivie you were very helpful. All Vodafone shops should have a Stevie.
17 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Patricia,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Stevie in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Nathan was very helpful this afternoon
Nathan was very helpful this afternoon. He gave excellent service and was very patient with my technical weaknesses.
15 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi Catherine,
This is lovely feedback for Nathan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service at the Ayr store…
Having been a Vodafone customer previously, I was keen to return due to network coverage and customer service. Simon in the Ayr shop helped me to identify the most cost effective option. He was friendly and efficient, and his customer service was excellent. I would highly recommend.
7 september 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Ayr
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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