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Vodafone UK - Ayr Omdömen 

248
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TrustScore 5 av 5

4,8

Mobiloperatör
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Plats

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182 High Street, KA7 1RQ Ayr, GB

•

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Ayr

Skrivet av företaget

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktuppgifter

  • 182 High Street, KA7 1RQ, Ayr, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

248 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(248)

41 308 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Contract renewal

Came in to discuss contract options following my contract ending. Simon quickly identified a better deal. Service was efficient, friendly and honest. Fantastic experience!

15 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Lee,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Thank you Rosie!

Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!

13 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Daniel,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Yvette in the Ayr advisor was…

Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.

13 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Christine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Stevie was 1st class amazing service…

Stevie was 1st class amazing service thanks so much

9 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Had issue with iPhone

Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks

6 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Sandra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Our adviser Simon was fabulous

Our adviser Simon was fabulous! Thank you so much

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Kellas,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Yvette was fantastic at sorting out a…

Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Andrew was extremely helpful and…

Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.

13 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Shielah,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Yvette very very helpful and pleasantl

9 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Jesse,

Thanks for the lovely review and fantastic support for Yvette.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service from Andrew

Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much

7 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Jeanette,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service from Andrew

Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.

7 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Sammy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Andrew found a better deal than what I…

Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!

6 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

What made my experience great is the…

What made my experience great is the customer service, i was served by Yvette,she was so from and helpful and rosie too, may God bless them for their kindness and patience, id totally recommend them :)

28 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

They made it so difficult for me to…

They made it so difficult for me to cancel had forgot my security questions and they just kept saying sorry cant help you. now I have a bill of £198 my contract was finished

5 februari 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hi Lorraine,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Fantastic understanding of my needs…

Fantastic understanding of my needs straight away and personable manner

13 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Carol,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Andrew the manager was a great help

Came to the Ayr store as my phone was broken. Spoke to Andrew the manager who sorted me out with a new phone and transferred my content over.

Thank you very much!

13 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Donna,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service provided by Rosie.

Excellent service provided by Rosie.
Great advice given.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey Iain,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, thanks for the help to update my phone today with a great deal

5 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

Vodafone Ayr - Simple Simon

Simon in the Vodafone Ayr branch took advantage of my 79 year old aunt - she visited the store to sort an issue with her Vodafone SIM Only contact, and he ended up getting her to sign up for full home phone & broadband; she had no clue what was happening - she's a vulnerable customer and it would have been 100% clear to Simon that she didn't understand what he was selling her.
Vodafone are an absolute disgrace for employing little vermin like Simon.

12/05/2026 Update: It turned out the response from Vodafone below was a token gesture; their social media team are as toothless as the rest of the organisation; I reached out to them via Instagram chat (as they suggested) and they basically told me there's nothing they can do & that I'd need to get my (vulnerable) Aunt to call their Customer Support team. This further demonstrates how truly horrendous Vodafone are at dealing with vulnerable customers.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey,

I understand your aunt was sold contract even though she didn't need it, I appreciate how frustrating this can be.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Yvette was most helpful

Yvette was helpful transferring and setting up my new device. Thank you.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Ayr

Svar från Vodafone UK - Ayr

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Tea

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