Jules Verne Omdömen 

102
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Danielle, our guide, was very informative and tailored our visits to suit everyone in the group. We loved this area and being able to eat beside glorious lakeside views was a bonus. This lost one st... Se mer

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Betygsatt 5 av 5 stjärnor

I had a wonderful time on my very first cruise and starting in my dream location. It is very hard for me to find gluten free and dairy free food so they did really well on providing me with this. I th... Se mer

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Betygsatt 5 av 5 stjärnor

We had a wonderful holiday in Florence. Our guide Marzia was superb with an encyclopaedic knowledge of Florentine art and history. It would be difficult to find anyone better. Our excursion to Siena... Se mer

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Betygsatt 4 av 5 stjärnor

The crew were great. However, the food was not up to the standard I expect from a holiday in this price range, I have had much better on some other Jules Verne holidays.

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Jules Verne offers expertly curated small-group tours and independent journeys to some of the world's most captivating destinations. With over 45 years of experience, we create immersive travel experiences that blend discovery, comfort, and convenience. Each itinerary is carefully curated, providing unique insights and unforgettable adventures, guided by experts who will enrich your journey every step of the way.


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4,2

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TrustScore 4 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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Har besvarat 83 % av sina negativa omdömen

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4,2

Alla omdömen

(102)

70 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I had a wonderful time on my very first…

I had a wonderful time on my very first cruise and starting in my dream location. It is very hard for me to find gluten free and dairy free food so they did really well on providing me with this. I thought it was enough destinations along this cruise and getting a real surprise by getting a 1 hour boat trip on the last day on the river in the last location it made it for my first cruise. I really highly recommend it.

25 juni 2026
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Svar från Jules Verne

Thank you for sharing your experience of your recent Venice and Ducal Cities cruise. We're delighted that your first cruise, in your dream destination, was such a memorable one.
It's wonderful to hear that your gluten and dairy free requirements were so well catered for on board, and that the river boat trip on the final day was the perfect end.
We truly appreciate your recommendation and thank you for taking the time to leave your 5* review. We hope to welcome you back soon!

Betygsatt 4 av 5 stjärnor

Great for the most part but...

The actual holiday was great and to be recommended, but other aspects of the experience were poor. For example, there was zero communication between JV and ourselves between making my final payment and departure; there was no representative at the airport and no information that we needed to check in via group bookings; and, despite there being mention of such when we booked, there was no briefing on the first evening after arriving at our hotel - so some of the finer touches (which fellow travellers who had previously used JV and confirmed were standard) were just not there. We're well used to travelling independently, but for an organised package expected a little more.

24 juni 2026
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Svar från Jules Verne

Thank you for your review. We’re pleased to hear you enjoyed your time on the Amalfi Coast.
We appreciate your comments regarding the communication prior to departure and the arrangements following your arrival in Italy. While details relating to these arrangements were included in the pre-departure documentation, we understand that some aspects of the experience did not meet your expectations.
Thank you again for taking the time to share your feedback. We hope you returned home with many happy memories of the Amalfi Coast.

Betygsatt 4 av 5 stjärnor

The crew were great

The crew were great. However, the food was not up to the standard I expect from a holiday in this price range, I have had much better on some other Jules Verne holidays.

18 juni 2026
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Svar från Jules Verne

Thank you for your feedback. We’re really pleased to hear that you found the crew to be great, but we’re sorry that the food didn’t meet your expectations, particularly given your previous experiences with us. We recognise how important it is that dining caters to a range of tastes and expectations. We have shared your comments with our local agent so this can be reviewed and any improvements made where needed. We appreciate you taking the time to let us know and hope you still have some fond memories of your trip.

Betygsatt 4 av 5 stjärnor

A relaxing adventure in the beautiful lakes

Danielle, our guide, was very informative and tailored our visits to suit everyone in the group. We loved this area and being able to eat beside glorious lakeside views was a bonus. This lost one star as the hotel had no provision for coffee and tea and dining. In Locarno, the funicular/cable car views and the basket car ride at Laveno, as well as boat rides were amazing.

8 juni 2026
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Svar från Jules Verne

Thank you for taking the time to leave your 4* review of our Lake Maggiore tour. We’re delighted to hear how much you enjoyed the area, lakeside views, and memorable excursions, and that Danielle tailored the visits so well for the group. We’re sorry you felt the lack of tea and coffee facilities at the hotel let the tour down, we appreciate you highlighting this, which we'll certainly review for the future.

Betygsatt 5 av 5 stjärnor

Our holiday was made by our exceptional guide.

The size of the group was perfect. There were 8 of us.
We had an excellent coach driver and our guide, Daffy, was outstanding. I would choose to have her for every holiday we have!!!!
The hotels were good and the places we stayed most interesting.

7 juni 2026
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Svar från Jules Verne

We're delighted you enjoyed the small group size, hotels on this tour, and it's great to hear your guide Daffy was outstanding!
Many thanks for taking the time to leave your 5* review, we hope to welcome you back to Jules Verne soon!

Betygsatt 5 av 5 stjärnor

Well organised itinerary worked really…

Well organised itineracy worked really well

1 juni 2026
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Svar från Jules Verne

Thank you for your 5* review, we are really pleased the itinerary worked well and hope to welcome you back on another Jules Verne tour soon!

Betygsatt 4 av 5 stjärnor

A Different Part of Italy

Nice hotels, knowlegeable guide. Villa Matilde had a rude maitre d' and a mediocre meal although it is a lovely place. Some days were very long, so I would suggest at times to give people an option: e.g. the palace or the gardens.

4 juni 2026
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Svar från Jules Verne

Thank you for sharing your feedback. We’re delighted to hear you enjoyed the hotels and found the guide knowledgeable. We’re sorry to hear about your experience at Villa Matilde. This certainly doesn’t reflect the standard we aim to provide, and we will be following up with the property regarding both the service and the meal quality. We also value your comment about the pacing of some days. Offering more flexibility, such as optional visits is a great suggestion and something we’ll definitely take on board as we continue to refine the experience. Thank you again for your thoughtful feedback.

Betygsatt 5 av 5 stjärnor

Wonderful holiday in Florence

We had a wonderful holiday in Florence. Our guide Marzia was superb with an encyclopaedic knowledge of Florentine art and history. It would be difficult to find anyone better. Our excursion to Siena with Renata was an added bonus. Hotel Kraft very comfortable and staff efficient and friendly.
Highly recommended but be prepared to walk a lot!

3 juni 2026
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Svar från Jules Verne

We really appreciate your 5* review. It’s lovely to hear that you had a wonderful time in Florence and enjoyed your knowledgeable guide. We will be sure to pass on your kind words. We’re also pleased that you enjoyed your excursion to Siena and found Hotel Kraft comfortable, with efficient and friendly staff.
Thank you for recommending this tour. We hope you have returned home with many fond memories.

Betygsatt 4 av 5 stjärnor

Trip to Trulli & Sassi with VJV

Our Guide, GianLuca, was excellent; very knowledgeable and thoughtful, interesting and interested. However, as always on continental Europe 4* in terms of hotels equates to 3* over here.

2 juni 2026
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Svar från Jules Verne

Many thanks for your 4* review of our Trulli and Sassi tour, it's wonderful to hear the guide GianLuca was excellent.
We hope to welcome you back to Jules Verne soon!

Betygsatt 5 av 5 stjärnor

Impressive Portugal 🇵🇹

This was a very enjoyable, cultural trip travelling from Braga in the north to Lisbon further south. We had an excellent guide Pedro, who was with us for the entire week guiding our small group of 11 around palaces, convents and churches. The 3 pousadas were great places to stay and they all served an excellent breakfast. If I had a criticism, there wasn't enough admissions into historic places that we only viewed externally - but otherwise i highly recommend this tour.

30 maj 2026
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Svar från Jules Verne

We’re delighted you enjoyed the journey through Portugal and the excellent accomodation on this 'Pousadas of Portugal' tour. We will be sure to pass on your kind words to Pedro, it's great to hear he was an excellent guide. We appreciate your feedback on site admissions and will take this into account in future tour planning. Thank you for your recommendation, and 5* review!

Betygsatt 5 av 5 stjärnor

Relaxed and well-organised

Relaxed, well-organised tour giving a snapshot of central Portugal. The accommodation was excellent although the advice to book half board was unnecessary due to the close availability of local restaurants in all but the first hotel. There were a lot of long stairways inside buildings, many without handrails, which proved challenging at times.
Our thanks to Pedro, our guide, who did an outstanding job despite a number of problems with the buses and national strike!

30 maj 2026
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Svar från Jules Verne

We’re delighted you enjoyed the relaxed pace and quality of the accommodation on our Pousadas of Portugal tour. We appreciate your comments on the half board option and accessibility, and we’ll certainly review these. It's great to hear your guide, Pedro, did an outstanding job.
Many thanks for your 5*review, we hope to welcome you back to Jules Verne soon!

Betygsatt 5 av 5 stjärnor

Tour of some classical cities in central Spain

This was a full on tour of some of the classical cities in Central Spain. We were fortunate to have an excellent tour manager. The City Guide in Madrid was not up to an acceptable standard.
The three hotels were excellent. I recommend the tour to anyone who wants to visit these cities

27 maj 2026
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Svar från Jules Verne

We’re delighted you enjoyed our Discover Historic Spain tour, and found our selected hotels and the tour manager excellent. It's disappointing the guide in Madrid didn’t meet expectations, and we will review this with our local partners. Thank you for your 5* review, it's great to hear you'd recommend this tour! We hope to welcome you back to Jules Verne soon.

Betygsatt 4 av 5 stjärnor

Silk Route Explorer

We recently returned from the Silk Road Explorer. It was a pretty full on trip for 25 days, but that was necessary to fit everything in. Four of the guides were fabulous: helpful, proactive, knowledgeable, friendly and interesting. The fifth one in Tajikistan was, I understand, on his first guiding trip. He failed to follow part of the itinerary and didn’t sort out meals or impart any information unless asked directly. The hotels were either 5* or the very best the areas had to offer. The food was surprisingly good for me as I don’t eat meat or dairy, but there was an enormous amount at every meal! The team at VJV were also really helpful and friendly, sorting out an issue we had with visas for Tajikistan. Great trip all in all.

2 maj 2026
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Svar från Jules Verne

Thank you for your feedback and this four star review. It was lovely speaking with you today and to hear how pleased you were with pace of the tour, hotels, food and majority of the guides all met your expectations. In regard to the final guide, we are working with our suppliers to ensure all guides receive full training and support going forward.
Thank you for your kind words about the Jules Verne team, we know how hard they worked to ensure your Visa came through in time. They loved the biscuits!
We trust you returned home with many happy memories and we hope to see you on another Jules Verne adventure in the near future.

Betygsatt 3 av 5 stjärnor

Spoiled by a poor guide

Overall, an extremely enjoyable trip which was sadly spoilt by the extremely poor quality of the guide selected for us in Tajikistan. Little or no interaction, evening meals un-booked, and a general lack of interest tarnished the trip.

2 maj 2026
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Svar från Jules Verne

We are sorry that the Tajikistan part of the tour, particularly the guide, let the overall standard down. Its disappointing this did not match the high service levels experienced throughout the rest of the tour, though it is wonderful to hear this was an enjoyable trip overall.
Thank you for your review of our Silk Road Explorer tour, and your further emails which we will respond to accordingly.

Betygsatt 2 av 5 stjärnor

Not the holiday for us

My friend and I have been on wonderful jules Verne holidays, but this just wasn’t the one for us. It was too big and there were only about ten English speaking guests. The boat could not be faulted and the crew were friendly and helpful, although when the taxi taking us back to the airport on our return was very delayed, nobody seemed to know what to do about it. The food was good and we were put on a table with other English speakers who were great company. Our problem was with the huge groups of passengers going on the organised excursions by coach. The English speaking guides varied in quality. The excursion to Bratislava castle was interesting as we arrived after a coach journey to be told that both the castle and gardens were closed.

19 maj 2026
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Svar från Jules Verne

We're glad you have enjoyed many wonderful tours with Jules Verne in the past though we're sorry to hear this Danube cruise was not up to your expectations. These cruises are operated by an international operator and do run differently to our other land based tours which would be one small group with a dedicated JV guide.
Whilst its reassuring you enjoyed the food and the boat itself we apologise you found the guides varied in quality and organisation poor. We would be happy to address your feedback further if you would like to contact our Customer Experience team customerexperience@vjv.com

Betygsatt 4 av 5 stjärnor

Great but a bit too intense

Good guide, nice person too, and good local guides.
Too small a group (4) to be comfortable (literally: minibus, long walks from car parks, guide acting as both driver and commentator - missed out on latter) and psychologically (a bit too close for comfort), Too much driving along uninteresting motorways or routes but excellent choice of venues. Beautiful seaside landscapes (when one got to them). First hotel (Pamplona) excellent, professional staff, but stay there should have been shorter in favour of another location closer to eventual venues; second hotel much past its best with poor staff training but ideally situated.

15 maj 2026
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Svar från Jules Verne

Thank you for your 4* review of our Basque Country Highlights tour. We’re delighted you enjoyed the guide, local expertise, excellent venues, and coastal scenery.
We’re sorry that the small group size and amount of driving affected your comfort and overall experience. Your comments on transport, guiding logistics, routing, and the accommodation have been noted and shared with our partners to help improve future tours.
It's great to hear the Hotel Maisonave was excellent, though not as well located as the second hotel which was not up to the same high standard.
Thank you for travelling with Jules Verne, we hope to welcome you back soon!

Betygsatt 5 av 5 stjärnor

Our tour of Puglia, southern Italy was excellent.

Our tour of Puglia was excellent, made all the better having a fantastic guide in Lucia. She was very knowledgeable and great fun to be with, she really made the trip a great experience.
We had a small group all of whom were excellent company.
Lecce, Matera and Alberobello were fascinating places to visit especially seeing the Sassi in Matera and Trulli Alberollo.
I can thoroughly recommend this tour.

13 maj 2026
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Svar från Jules Verne

It’s lovely to read your review following your recent tour of Puglia. We’re delighted you had such a great time and enjoyed your experience with your guide. It’s wonderful to hear the small group and the places you visited made it memorable. Thank you for recommending the tour, we really appreciate it.

Betygsatt 5 av 5 stjärnor

I’ve been travelling through Kazakhstan and Kyrgyzstan …

I’ve been travelling through Kazakhstan 🇰🇿 and Kyrgyzstan 🇰🇬 for 11 days with a small group tour organised by Jules Verne.
I must say that these two countries are absolutely amazing and incredibly beautiful. The people are very kind and friendly, and the food is also very good 👍
It’s not overly touristy, and I hope it stays that way.
The accommodation was good overall. Some places were quite basic, while others were very comfortable, but I enjoyed every place we stayed.
During the trip, I took part in many activities such as horse riding, hiking, and archery 🏹, and I enjoyed them all so much. It was a truly meaningful experience.
I would definitely recommend visiting these countries if you are interested in exploring somewhere unique and less crowded.
The guides from Kazakhstan and Kyrgyzstan were excellent. They both had deep and extensive knowledge of history, culture, religion, traditions, and local food. I was truly amazed by their professionalism. They were also very kind and communicated clearly in English.
The trip also reminded me of my secondary school days in Japan. We learned a great deal about Central Asia, the Great Silk Road, Genghis Khan, and the famous Japanese Buddhist monk who travelled across the Silk Road to India to obtain Buddhist scriptures and bring them back to Japan.
I can’t even imagine how difficult that journey must have been. He had to face bandits, wild animals, and extreme heat along the Silk Road. He travelled with three strong guards who protected him throughout the journey.
I still remember those stories vividly. It felt as if the history I had learned long ago suddenly came to life right in front of my eyes. I was deeply overwhelmed.
Overall, this trip was a wonderful and meaningful experience, and I would highly recommend it to anyone who wants to discover a different part of the world with joy and curiosity.

8 maj 2026
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Svar från Jules Verne

Thank you so much for taking the time to share your wonderful review.
We’re delighted to hear how much you enjoyed discovering Kazakhstan and Kyrgyzstan, and that the landscapes, people, and food left such a lasting impression. It’s lovely to know that the range of experiences and variety of accommodation helped make the journey both enjoyable and meaningful for you.
We were especially pleased to read your reflections on the history of the region and the Silk Road, and how the stories you learned years ago came vividly to life during your travels.
We’re also delighted to read your kind comments about the local guides. It’s clear how much their knowledge, professionalism, and passion for sharing their culture enhanced your experience, and your feedback will mean a great deal to them.
Thank you again for travelling with Jules Verne and for recommending this remarkable region. We trust you have many fond memories of your trip.

Betygsatt 5 av 5 stjärnor

The treasures of Sicily tour

Of course the treasures of Sicily spoke for themselves but it really was an excellent tour. My first praise is for Beate our guide. Her talks were in line with first year at uni she was so knowledgeable and made it so interesting one could never switch off! She was sensitive too to the needs of the group. The other praise is for the hotels J V always find. The best was in Teormina. A lovely Sicilian villa high up in the hills above Teormina with amazing views to Etna. I have had many holidays with JV over the years and was so pleased to find that they are as good as ever. Many thanks.

12 maj 2026
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Svar från Jules Verne

Thank for your 5* review and lovely comments, we'll ensure these are shared with Beate and our local partners. We do like our guides to be knowledgeable, well organised, and attentive of our groups needs. We're glad you found our selected hotels met expectations and particularly liked the one in Taormina with its views of Etna.
We're delighted you enjoyed this tour of Sicily and others with us over the years, we hope to welcome you back for another adventure soon!

Betygsatt 4 av 5 stjärnor

Uzbekistan: the hub of the Silk Roads

The Uzbekistan highlights trip was efficiently organised and the tour leader, Viktorya, went above and beyond to meet the group’s needs. She was thoughtful, helpful, very energetic and knowledgeable of the history, customs and culture of the major Silk Roads cities. In short, I felt that the tour met the criteria set out in the VJV brochure. The historical sites were spellbinding and the markets and souks colourful and enticing. I had a lovely time and, being a lone traveller, was heartened that dinners were taken together with the group.

The hotels were all fine and the bathroom facilities (the most important factor in my view) good quality. I particularly liked the Devon Begi hotel in Bukhara, which is small and characterful and fits with the local cultural style.

The tour guided walks around the major sites were detailed and full of interesting stories and anecdotes. However, these walks were often very demanding of the group. We were sometimes wandering for 3/4 hours and, although we were supplied with plenty of water, many people in the group felt it would have been appropriate to stop for a half our or so for a rest, plus tea or coffee. I took the VJV Tunisia tour last October 2025 and also felt that, although it was an excellent trip, the group needed a coffee/tea rest when walking around Tunis or Sousse.

To return to my recent Uzbekistan trip, my other caveat would be that the dinners were somewhat sparse in content eg at one restaurant : salad, soup and one kebab skewer. In contrast to this, our Pilov dinner with a local family in Samarqand, was plentiful and delicious with lots of luscious fruits, nuts and sweets as extras.

Overall, I had a marvellous seven days. I’ve been travelling with VJV since the late 1990s and have done a couple of river trips, plus visits to Prague, Hungary, Jordan, Oman and, more recently, a Tunisia tour. I hope to do more VJV in 2027.

8 maj 2026
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Svar från Jules Verne

We’re delighted you had such an enjoyable time on this tour of Uzbekistan Tour, and that Viktorya’s leadership, the itinerary, and shared group experience met your expectations. We do aim to offer interesting experiences for small groups of like minded travellers. It's great you enjoyed the interesting sites of the Silk Road and the selected hotels. We appreciate your comments on the pace of guided walks and opportunities for rest, as well as the observations on meals, which will help inform our future tour planning.
Thank you for your loyalty to Jules Verne, we look forward to welcoming you back soon for another exciting adventure!

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