10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Duo lite baby playpen , so easy to assemble and looks great , ten month old granddaughter loves it. Very well made and has a lovely mat that you can change the design pattern. Paid for next day deli... Se mer
Great dog gate except that our Lurcher puppy, now adolescent chews it alot which is a challenge for any gate. Unfortunately no separate parts for the gates but given money off voucher as we'd got thr... Se mer
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Kontaktuppgifter
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Storbritannien
- hello@venture-baby.com
- www.ventureuk.com
3,4
Medel
306 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered within 4 days of ordering
Delivered within 4 days of ordering. Exactly as described. Delighted with my purchase
23 augusti 2022
Brilliant Customer Service
After initially receiving my 1st Item, and posting a review highlighting it was the wrong colour. Customer Services got in touch, and organised to send a replacement item item out, and collect the item that was the incorrect colour. I am pleased to say that this happened this morning, and to think that the original item only arrived on Monday of this week.The level of Customer service is excellent, and faultless, and kept me informed of everything was polite helpful and understanding. The item itself was chosen for the safety features for our Grand daughter, but customer service topped with that is second to none.
I am extremely happy and grateful that time was taken to send a replacement item containing the correct colour I ordered.. Sooo Amazing... Thank You. Thank you
19 augusti 2022
Top serice
Order was processed and dispatched within an hour or two.
Would highly recommend going ot their site for the order. I know that they also sell on Amazon, but support the company itself. Especially since they price was lower on Venture's site at the time of purchase.
My toddler loves the product. The flooring and toys that come with it keep the him entertained for hours.
17 augusti 2022
Good service 👍 👌
11 augusti 2022
Great customer service
I ordered a playpen at around 2.45 on the Friday and it arrived by 11 on Saturday. The price was great and the product is fantastic. What brilliant customer service!
6 augusti 2022
My child loves his potty and the…
My child loves his potty and the delivery was quick
Will highly recommend
5 augusti 2022
Amazing purchase
My 2.5 year old loves her new wc ( potty) . She refused so many times to go on the ordinary potty because was uncomfortable to seat on, but this one is perfect for her size and the sounds and light are brilliant.
29 juli 2022
Very good this product
27 juli 2022
Excellent customer service
I placed an online order for all stars duo playpen, delivery was quick but unfortunately I had a missing panel. After emailing customer service they arranged for the missing panel to be sent out the following day. The playpen is well made and a lovely design.
Thank you Venture for a lovely playpen.
25 juli 2022
Althoug they send the wrong colour of…
Althoug they send the wrong colour of the product, which arrived next day as they promised, they quickly resoved the issue when informed. Mistakes happen and how you handle them makes the difference, so many many thank to Venture UK team.
25 juli 2022
Omdöme utan inbjudan
A little harder to put together than…
A little harder to put together than expected but very happy
25 juli 2022
Really like the play mats I purchased…
Really like the play mats I purchased which were dispatched within 24 hours but not received until 5 days later as Royal Mail delivery service is slow.
23 juli 2022
Omdöme utan inbjudan
Fast delivery and the item is great!
Fast delivery and the item is great!
It's so quick and easy to set up, and take down and feels pretty sturdy. I ordered the UV canopy too so my little boy and I can sit outside. Love it so far!
19 juli 2022
Amazing good quality products
Amazing good quality products. Arrived quickly and exactly what we needed.
19 juli 2022
Impressed
Really pleased, ordered and delivered next morning. What more could you ask for. I purchased the Ventura Aura. Very happy with the product.
19 juli 2022
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