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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This very nice apartment was centrally located (near the Chatelet Theatre) and, although on a bustling street, presented us with no noise problems even though we were there on New Year's Eve. The pre... Se mer

Betygsatt 5 av 5 stjärnor

There are no words to explain how much we adore our experience. Our apartment spoke to a poets soul and it was in a great location. The Veeve crew were on top of all questions we had, and were an ema... Se mer

Betygsatt 5 av 5 stjärnor

This mansion truly blew our minds with its incredible facilities and the wide range of options available. The house is extremely comfortable and perfect for a group to spend quality time together wit... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Unfortunately, selling process is very smooth. However customer experience is the total opposite. Among the most notable issues we have: 1. House is 18*C degree inside while outide is 13*C. 2.... Se mer

Företagsinformation

  1. Uthyrning av semesterbostad

Skrivet av företaget

Established in London in 2011, Veeve has become a distinguished name in premium short-term rentals, welcoming discerning travellers into some of the most desirable homes across UK and Paris. We have curated an exclusive portfolio of beautifully designed primary and secondary residences, each offering a refined and authentic alternative to traditional luxury accommodation. At Veeve, we specialize in pairing homeowners with guests who seek a true sense of place. Homes where character, comfort, and elegance come together effortlessly. Whether travelling for business or leisure, our guests enjoy the privacy, warmth, and sophistication that only a real home can provide. Our reputation is built on trust, exceptional standards, and meticulous care. With a dedicated 24/7 professional service team, we ensure every stay and every home is managed with the highest level of attention. From tailored guest support to seamless homeowner services, Veeve delivers a consistently elevated experience. We invite you to explore our curated collection, discover opportunities for listing your home, or connect with our expert team at: https://www.veeve.com/en-gb


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

A pleasant stay in Paris!

We had a pleasant stay in Paris at the Veeve property. Everyone at Veeve was very responsive from booking through checkout.

We had a question about how to adjust the heat in the apartment. Within a few hours, Veeve contacted the owner and had an answer for our question.

The apartment was just right for a family of 4 - each of our older teens had their own space. The apart was steps away from the metro, amazing restaurants, and markets. The neighborhood was safe.

Highly recommend!

25 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Ms. Raso,

Thanks for taking the time to leave a review. We are delighted you liked the property and found the team so responsive.

We hope to welcome you again soon!

Best wishes,
The Veeve team

Betygsatt 5 av 5 stjärnor

really great communications through the…

really great communications through the planning, booking and even when we had travel difficulties and delays.

nice host to welcome us and check us out of the property...

and what a GREAT GREAT flat it was... beautifully furnished and high quality -- much nicer than we deserved.

super comfortable beds / linens and great primary shower. fun open concept in the living space and we had a great meats / cheeses / wine time before dinner one night at the island.

highly recommend veeve and the flat itself.

1 januari 2024
Omdöme utan inbjudan
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Svar från Veeve

Hi David,

Thanks for taking the time to leave a review. We are delighted you liked the property and found the communication with the team easy.

We hope to welcome you again soon!

Best wishes,
The Veeve team

Betygsatt 5 av 5 stjärnor

Wonderful

Veeve learned our family and travel situation upfront in order to be able to suggest apartments to us which suited our needs, enabling the perfect match we found. Our apartment was located just where we requested to be. It was spacious, the bedding was very comfortable (what a difference that can make when away from home), and the kitchen had everything one would want to prepare the holiday dinner we shared with family. All appliances worked perfectly. Instructions regarding use of them were clear. Thank you for a stay which could not have been better.

22 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Kiffen,

Thank you for taking the time to leave a review.

We're so glad to hear that you enjoyed your stay in Paris and found our team helpful in finding you the right apartment for it!

We look forward to welcoming you back soon!

Best Wishes,
The Veeve Team

Betygsatt 5 av 5 stjärnor

Would Rent From Again

Communication with company was excellent. Instructions and responses were timely and easy to understand. Flat was clean, cozy and exactly as described.

26 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Jenn,

Thank you for taking the time to write a review.

We're so glad that you enjoyed the apartment in Paris and found our team helpful.

Best Wishes,
The Veeve Team

Betygsatt 5 av 5 stjärnor

Very good services from Veeve during…

Very good services from Veeve during our London stay. Indications were clear and the greeter was punctual and very helpful.

27 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Claire, thanks so much for the review. We are delighted you enjoyed your stay in London and had a smooth check-in experience. We hope to welcome you again soon! Best wishes, The Veeve Team

Betygsatt 4 av 5 stjärnor

Stayed at a Veeve managed property in…

Stayed at a Veeve managed property in London, and was happy with the service. Quick response time to any queries. The property is central and the linen provided was clean and as per acceptable standards. Will surely use their services again

3 januari 2024
Omdöme utan inbjudan
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Svar från Veeve

Hi Artika, thanks for taking the time to leave a review. We are delighted you liked the property and found the team so responsive. We hope to welcome you again soon! Best wishes, The Veeve team

Betygsatt 5 av 5 stjärnor

First class experience…A++

Excellent facility and incredibly responsive Veeve team. Experience was exemplary on all dimensions from beginning to end.

9 januari 2024
Omdöme utan inbjudan
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Svar från Veeve

Hi John, thank you for taking the time to write a review. We are so glad to hear that you enjoyed your stay at the property from beginning to end and found the communication with the team seamless! We hope to welcome you again soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

Everything was very well arranged and perfect!

Everything was very well arranged and we enjoyed our stay!
The pictures of the house were exactly the same as the house!
Thank you the team veeve!

23 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Ali, thank you for taking the time to leave a review. We are delighted you enjoyed your stay in London and found the home exactly as pictured. We hope to welcome you again soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

Amazing experience with Veeve in a…

Amazing experience with Veeve in a lovely property in central London. Everything went smoothly and Veeve was very helpful when we had questions. We are now considering using Veeve for our property short let management.

7 januari 2024
Omdöme utan inbjudan
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Svar från Veeve

Hi Helena, thank you for taking the time to leave a review. We are so glad to hear that you enjoyed your stay and had a smooth experience with the team. We would be delighted to list your property at Veeve, please do get in touch directly when you are ready. Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

This place was absolutely perfect for…

This place was absolutely perfect for me and my family! Extremely nice and clean. Also the location was great as it was an easy walk to Wimbledon.

19 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi G, thanks for taking the time to leave a review. We are delighted you liked the property and the location was perfect for you! We hope to welcome you again soon! Best wishes, The Veeve team

Betygsatt 5 av 5 stjärnor

Veeve was so helpful and accommodating…

Veeve was so helpful and accommodating during our stay. The person who greeted us and toured us around the flat when we first arrived was wonderful and didn’t mind that our transit made us late. They also had multiple touch points and great communication about the stay so we always knew what to do and what what expected for check-in/check out.

27 december 2023
Omdöme utan inbjudan
Logotyp för Veeve

Svar från Veeve

Hi Blair, thank you for taking the time to leave a review. We are so glad to hear that you enjoyed your stay, that you found the team helpful and had a smooth check-in experience. We hope to welcome you again soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

we had a pleasant 6-days stay here

we had a pleasant 6-days stay here. From
check in until check out was easy. the place look exactly like the pictures I saw on Airbnb. We really love the neighborhood. its quiet, peaceful, very near to a few Metro, plenty restaurants and supermarket around. Had a small local bakery that I like. Unfortunately, one day we locked ourselves but they managed to help us . every correspondece was quick. we definately gonna stay here agajn

25 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Yudz, thank you for taking the time to write a review. We are delighted that you enjoyed your stay as well as the local area. We are glad we could assist when you were locked out and we hope to welcome you again soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

So beautiful house

So beautiful house. Very well located (near Vauxhall station and oval station)
We felt like at home. Everything was ok
The house was pretty clean and very well equipped.
Thank you to the owners!

23 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Sandrine, thanks for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and it felt like home for you. We hope to welcome you again soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

Communication was good and Instructions…

Communication was good and Instructions clear and easy to follow.

18 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Natalie, thanks for taking the time to leave a review. We are glad to hear that you found the communication with the team easy. We hope to welcome you again soon! Best wishes, The Veeve team

Betygsatt 5 av 5 stjärnor

Clean, modern spacious apartment in a nice and convenient location on the north side

Friendly and easy check in and check out. A clean and spacious 2-bedroom apartment in a nice and convenient location on the north side.

20 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi John, thank you for taking the time to write a review. We are glad to hear that you experienced a friendly and simple check-in and checkout and that you enjoyed your stay overall. We hope to welcome you back soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

Beautiful home, professional management-Highly Recommend!

The pre check in process (email communication) was exceptional. Our check in process went smoothly, Danica met us and was excellent showing us the flat as well as answering all questions-she was not rushed and was professional. Our accomodations were clean, comfortable, absolutely lovely and met every need. The location wonderful, 10 mins walk to Tube, bus line around the corner and shops, grocery, restaurants quite close. We highly recommend and would reach out to repeat this stay in the future.

9 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Hi Carol, thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your stay with us throughout and we really hope to welcome you back soon! Best wishes, The Veeve Team

Betygsatt 5 av 5 stjärnor

Convenient location with nice features

It was helpful to be met at the apartment by a representative who showed us the property and gave us tips about the surrounding area. With plenty of bathrooms, it was easy to get going in the morning. It is just a 10 minute walk to the Place D’Italie metro station which provides easy access to several metro lines. We would definitely stay here again!

5 december 2023
Omdöme utan inbjudan
Logotyp för Veeve

Svar från Veeve

Hi Rob,

Thank you for taking the time to write your review, we're so glad that you enjoyed the apartment during your recent stay in Paris and found our greeter helpful!

We hope to welcome you again soon!

Best Wishes,
The Veeve Team

Betygsatt 1 av 5 stjärnor

Read the fine print

Read the fine print. The problem is not the apartment but the scary terms and conditions: non-refundable payment; additional, tough agreements to sign with Superhog (!) and Veeve; the need to buy a damage waiver agreement; or pay a GBP1,000 deposit and GBB100 handling fee; they can pass scans of your family's documents to unspecified "third parties" for "other checks"; Veeve and their partner Superhog expect you to take photos of everything on arrival and departure or basically be assumed guilty for any unreported damage; keep the property properly ventilated and secure and drains clear; any costs for damage are at their "sole discretion" and classified as "damage to the property directly or indirectly caused by your own action or inaction." Challenge all this and "...your details may be held on a Watchlist(!)". After departure you wait up to 30 days to get your GBP1,000 deposit back, knowing any (unknown) damage they might claim "may be greater than your security deposit" and they have your bank account/credit card details. It is just all too stressful considering they know who you are at booking and all I was doing was coming with my wife and young daughter to Christmas shop!

3 december 2023
Omdöme utan inbjudan
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Svar från Veeve

Dear Thomas,

Thank you for taking the time to share your feedback. At Veeve, we are committed to provide our guests with an exceptional and secure experience, placing a strong emphasis on both comfort and safety throughout their stay. At the same time, we actively encourage guests to treat the home as if it were their own, demonstrating respect for the property for our hosts and for the future guests. Maintaining this responsibility ensures not only a memorable stay experience for our guests but also safeguards the property for our homeowners, making it a top priority for us at Veeve.

As communicated in our pre-stay correspondence, we partner with our trusted supplier Superhog to conduct ID verification and guest vetting processes on our behalf. This information is available in the portals/platform through which you made your reservation, specifically under the house rules and additional information sections. There, you will find the our full occupational agreement, which includes the requirement for ID verification.

To clarify, the vetting process and ID verification are requested only for the lead guest. For additional guests, including minors, we require their names and ages. These details are collected for internal purposes and, more importantly, for the well-being and safety of everyone inside the house. In the unlikely event of an emergency, having this information allows us to respond promptly and efficiently to ensure the safety of all occupants.

We acknowledge that this process may appear lengthy, and we genuinely appreciate your feedback. Rest assured that our intention is to create a secure environment for both our homeowners and guests. Your insights are invaluable, and we will take them into account as we continuously strive to enhance our guest experience.

Thank you

Veeve Team

Betygsatt 1 av 5 stjärnor

Poor assistance, poor communication, scamming procedure

This company just cancelled our reservation adding overbooking excuses, The real reason is that I didn't want to sign an extra contract and extra insurance outside the OTA Booking.com. They wanted to force me to electronically sign a different contract, but they told us about it just after our confirmation, violating the Booking.com contract.
The overbooking isn't real, since the house is still available in my dates.
Really horrible experiences and rude manners.
I will let them pay for my upgrade, at least.
Poor assistance, poor communication, scamming procedure. Be aware!

12 december 2023
Omdöme utan inbjudan
Logotyp för Veeve

Svar från Veeve

Dear Angelo,

Thank you for sharing your feedback with us.

We sincerely apologise for the necessity to cancel your booking on this occasion.

As discussed in previous communications we require all our guests to verify their ID via our trusted vetting partner.

Whilst we understand that this was something you did not wish to undertake, we appreciate your feedback now and in previous conversations with the Veeve team and take onboard all you have provided.

At Veeve we strive to provide a positive experience for all our guests and we are sadden that we were not able to achieve this on this occasion.

Thank you again for bringing your concerns to our attention.

We remain committed to continually improving our processes and services to ensure a better experience for all our guests.

Best regards.

Veeve Team

Betygsatt 5 av 5 stjärnor

Great location situated next to tube…

Great location situated next to tube station. clean and tidy flat with everything you need and nice to have a meet and greet on arrival. Would definitely recommend and stay again. Only minor point was that the bedding/pillows could be improved on. As we were staying for a week we ended up purchasing our own and leaving them.

15 november 2023
Omdöme utan inbjudan
Logotyp för Veeve

Svar från Veeve

Hi Nigel, thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay and had a great check-in experience. We really appreciate your feedback on the bedding and pillows and would love if you could get in touch with the team so that we can find out exactly how we can improve in this area. We look forward to hearing from you soon and hopefully welcoming you again too! Best wishes, The Veeve Team

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