This very nice apartment was centrally located (near the Chatelet Theatre) and, although on a bustling street, presented us with no noise problems even though we were there on New Year's Eve. The pre... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There are no words to explain how much we adore our experience. Our apartment spoke to a poets soul and it was in a great location. The Veeve crew were on top of all questions we had, and were an ema... Se mer
This mansion truly blew our minds with its incredible facilities and the wide range of options available. The house is extremely comfortable and perfect for a group to spend quality time together wit... Se mer
Företaget har svarat
Unfortunately, selling process is very smooth. However customer experience is the total opposite. Among the most notable issues we have: 1. House is 18*C degree inside while outide is 13*C. 2.... Se mer
Företagsinformation
Skrivet av företaget
Established in London in 2011, Veeve has become a distinguished name in premium short-term rentals, welcoming discerning travellers into some of the most desirable homes across UK and Paris. We have curated an exclusive portfolio of beautifully designed primary and secondary residences, each offering a refined and authentic alternative to traditional luxury accommodation. At Veeve, we specialize in pairing homeowners with guests who seek a true sense of place. Homes where character, comfort, and elegance come together effortlessly. Whether travelling for business or leisure, our guests enjoy the privacy, warmth, and sophistication that only a real home can provide. Our reputation is built on trust, exceptional standards, and meticulous care. With a dedicated 24/7 professional service team, we ensure every stay and every home is managed with the highest level of attention. From tailored guest support to seamless homeowner services, Veeve delivers a consistently elevated experience. We invite you to explore our curated collection, discover opportunities for listing your home, or connect with our expert team at: https://www.veeve.com/en-gb
Kontaktuppgifter
210 NEW KINGS ROAD LONDON, SW6 4NZ, London, Storbritannien
- +44 (0)20 7993 5599
- guest.enquiries@veeve.com
- www.veeve.com
4,1
Bra
1 tn omdömen
Har inte besvarat negativa omdömen
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Fabulous - met all our needs
Our family of 3 thoroughly enjoyed our 6 night stay in Clerkenwell. The location was perfect. Close to bus and subway stations. A convenience store right beside the complex, and many dining options. We particularly loved our meals at the Union Tavern on Lloyd Baker Street (less than 10 minute walk). The accommodation was extremely comfortable. I particularly loved the quality linen, hair dryer and even hair straightener. We were toasty warm. The decor was lovely (the numerous family photos on the wall made us feel alittle uncomfortable though - we felt alittle intrusive I guess). I rate this accommodation 5 out of 5. Fabulous
20 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi, Thanks for taking the time to leave a review. We are so pleased that you liked the property and the neighborhood so much and found the team so helpful. We hope to welcome you again soon! Best wishes, The Veeve team
DO NOT RESERVE A CAR THROUGH VEEVE.
DO NOT RESERVE A CAR THROUGH VEEVE.
My family of six -- including two elderly grandparents and two young children -- arrived at Heathrow, waited for our driver and called the company several times only to be told that "the reservation did not go through." However, we had an email verification of the reservation and the charges were credited to our account the next day. Three days later, after more emails, we were informed that they "were looking into the matter." Ten days later, still no response, no apology, no acknowledgement.
23 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Dear Karen,
Thank you for bringing to our attention the issue you encountered with the transfer service arranged through our trusted partners upon your arrival in London.
We genuinely apologise for any inconvenience this may have caused you and your family. We understand the frustration that comes with unexpected hiccups during travel and we deeply regret any disruption to your plans.
While we facilitate arrangements for our guests' transfers, it's important to note that we do not directly provide car rental or taxi services ourselves. Instead, we collaborate with reliable partners to ensure our guests' comfort and safety as they travel to our properties from the airport.
Upon reviewing our correspondence, we understand the confusion caused by the discrepancy between your email confirmation and the absence of a corresponding booking in our system upon your arrival. We acknowledge that this situation did not align with the seamless experience we aim to deliver to our guests, and we are fully committed to rectifying any technical issues to prevent similar occurrences in the future.
Our partner has consistently provided safe, comfortable, and smooth service to our guests. However, we regret that your experience did not meet these standards.
Despite this setback, we hope you were able to enjoy your stay at our property, appreciate its location, and experience the service we strive to provide to all our guests. What we do is providing accommodation and an amazing experience of stay at our unique properties in stunning locations. We sincerely hope to have the opportunity to welcome you back in the future.
Thank you for your understanding and patience.
Kind regards
The Veeve Team
Veeve were simply brilliant
Veeve were simply brilliant. From check in, to ensuring we had what we needed, to the housekeeping (the place was spotless), to sorting out any issues during our stay, and generally being on hand to assist us. The property itself was exactly as described, and we really enjoyed our stay (instead of taking multiple hotel rooms).
14 februari 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Tony, Thanks so much for the review. We love to hear that you had a wonderful stay and will book with us again in the future! We look forward to welcoming you then! Best wishes, The Veeve Team
Customer service excellent
Customer service was excellent - I felt very comfortable knowing that we had support for anything we needed. The house was fantastic for our family - especially the kitchen/ dining space, where we spent a lot of time. The experience was one of being looked cared for by the owners. Highly recommended for a stay in London.
It would have been good to have at least one larger bed, as all three rooms had double beds only, but this didn't diminish our overall stay.
28 februari 2024
Omdöme utan inbjudan
Svar från Veeve
Dear Marilynne,
Thanks for taking the time to leave a review. We are delighted you liked the property ! We hope to welcome you again soon! Best wishes, The Veeve team
Stayed in one of their apartments via…
Stayed in one of their apartments via airbnb; very (very) nicely put together.
Felt a little bit heavy on admin; as they ask you fill in a few extra forms. Not sure how much is required for compliance; but other airbnb stays did not require this. Checkin isn't automated; with an extra charge for post 9pm; which wasn't ideal for my itinerary.
The showers were hard to adjust; but with enough force; the water could be set to under 60*
But; all that is acceptable in light of the high quality apartment; which the extra process is clearly ment to maintain.
11 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Brent, thank you for taking the time to write a review. We are glad to hear that you enjoyed your stay. We appreciate your feedback regarding the forms, this is something we are currently working on the improve and we will investigate the issue with the shower. We hope to welcome you again soon. Best wishes, The Veeve Team
Veeve made the rental process a breeze
Veeve made the rental process a breeze. I really wanted to rent a home through Marriott for the points, rather than Airbnb. When I found a home in the perfect location of London, with everything our family needed, I booked it. From there Veeve stepped in and made the entire process incredibly efficient. They sent timely email correspondence with a rental agreement and laid out when payments would be due. They sent additional reminder communications prior to our arrival, and arranged to have a representative meet us at the property to help us gain access and provide important instructions. It was a very pleasant and professional experience from start to finish.
10 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Brian, thanks for taking the time to leave a review. We are delighted you liked the property and found the process and communication with the team easy. We hope to welcome you again soon! Best wishes, The Veeve Team
Excellent experience with Veeve
Excellent experience with Veeve. Great service. Thank you.
6 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi, thanks so much for the review. We are delighted you enjoyed your stay in London, and we hope to welcome you again soon! Best wishes, The Veeve Team
Hoxton property was incredibly noisy
Hoxton property was incredibly noisy - impossible to relax or sleep properly. It also felt quite musty and tired - not the quality property it appeared from the website.
7 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Anna, thank you for your feedback. We are sorry you were underwhelmed throughout your stay due to the noise in the building. Had we known during your stay we would have made the necessary actions to ensure your comfort was met. We will also investigate your feedback regarding the home not being up to standards. Best wishes, The Veeve Team
Good service
Very good for me and my friends. Thank you for your service.
8 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Anna, thanks so much for the review. We are delighted you enjoyed your stay in London, and we hope to welcome you again soon! Best wishes, The Veeve Team
1 week London stay
Veeve managed the property that we stayed in well. They responded to our needs quickly and were very forthcoming in terms of what they can and cannot provide. Overall, very professional and thoughtful.
7 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Amir, thanks for taking the time to leave a review. We are delighted you enjoyed your stay and found the communication with the team easy. We hope to welcome you again soon! Best wishes, The Veeve team
Great Moment !
Communication with the Veeve team is quick and easy. You arrive in an old building, via a staircase that's a little narrow, BUT the flat is comfortable and warm. There's plenty of storage space and the kitchen is fully equipped. There is a bus stop just outside and the tube to central London is 8 minutes away. Located 2 steps from Portobello Road, the area is very nice! Really, a wonderful discovery. We'll be back!
6 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Christophe, thanks for taking the time to leave a review. We are so pleased that you liked the property and the neighborhood so much and found the communication with the team so helpful. We hope to welcome you again soon! Best wishes, The Veeve Team
Easy check-in and check-out
Easy check-in and check-out, very responsive, and friendly
3 mars 2024
Omdöme utan inbjudan
Svar från Veeve
Hi, thanks so much for the review. We are delighted you enjoyed your stay in London, and that you found the check-in and checkout process easy. We hope to welcome you again soon! Best wishes, The Veeve Team
Wonderful apartment
Wonderful apartment. Wonderful location. Highly recommended.
12 februari 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Jane, thanks so much for the review. We are delighted you enjoyed your stay in London, and we hope to welcome you again soon! Best wishes, The Veeve Team
Big and beautiful apartment
Beautiful, big apartment. Very clean, the veeve customer service was above and beyond. We accidentally turned of the boiler and were trying to figure out why we don’t have hot water, they came immediately to fix it. The only reason why 4 star, is that the apartment had many personal (owners) stuff and belongings.
2 februari 2024
Omdöme utan inbjudan
Svar från Veeve
Hello, thanks so much for the review. We are delighted you enjoyed your stay and that you found the customer service with the team impeccable. We do advertise that all our homes are lived-in so they will contain the owner's belongings. We hope to welcome you again soon! Best wishes, The Veeve Team
Property in Hampstead was excellent and…
Property in Hampstead was excellent and as described.
Handover on arrival and departure was accurate and on time.
We had no issues whilst staying at the property.
26 januari 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Rupert, thanks so much for the review. We are delighted you enjoyed your stay in London, and we hope to welcome you again soon! Best wishes, The Veeve Team
Smooth sailing
The company is quick to respond in the event of any unforeseen issues and is very helpful in offering suggestions and solutions. Organised, efficient and friendly service.
4 januari 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Jessica,
Thank you for having taken the time to leave us a review. We're delighted that you found our team so helpful and communicative throughout your stay, and look forward to welcoming you back!
Best Wishes,
The Veeve Team
Ottimo appartamento
Ottimo appartamento, provvisto di tutto l’occorrente. Situato in un’ottima zona e con la metro a due passi.
Al nostro arrivo abbiamo avuto un problema con l’acqua calda ma i gestori hanno risolto in tempi brevi.
27 december 2023
Omdöme utan inbjudan
Svar från Veeve
Hi Giulia, thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your stay and that the property was equipped with all you needed. We're glad you found the home was in a great location and we are pleased that we were able to resolve the hot water issue quickly for you. We hope to welcome you again soon! Best wishes, Jessica
Eine super zuverlässige Agentur
Eine super zuverlässige Agentur die sofort reagiert wenn was fehlt oder nicht geht ! Super vertrauenswürdig
30 december 2023
Omdöme utan inbjudan
Svar från Veeve
Hi Simone, thanks for taking the time to leave a review. We are delighted you enjoyed your stay and found the team so helpful and responsive. We hope to welcome you again soon! Best wishes, The Veeve team
Prime Location
Beautiful apartment for the six of us- 3BR + 3 BA + Powder; washer and dryer included. It is nestled in the Parisian courtyard, no elevator but two flight of stairs, full of understated elegance and subtle sophistication.
We have walked everywhere: Louvre, Eiffel Tower, d'Orsay: 30 to 45 minutes each way. Strongly recommended; will stay again.
1 januari 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Marcin,
Thank you for taking the time to leave a review. We're delighted that you enjoyed your stay and liked the property!
We look forward to welcoming you back to Paris upon a future visit.
Best Wishes,
The Veeve Team
Everything was great, clean apartment, price, location, and support.
The apartment was clean. Whenever we had any issues, the response was fast. The location is great. Also, the price was good.
6 januari 2024
Omdöme utan inbjudan
Svar från Veeve
Hi Abdulaziz, thanks for taking the time to leave a review. We are so pleased you liked the property and the location and that you found the team so helpful. We hope to welcome you again soon! Best wishes, The Veeve Team
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