When I placed my order I recieved a lovely email say thank you for placing the order. Order was delivered within a few days, well packaged with a lovely thank you for placing the order inside. Vanilla... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All items received, packaged well. Using it to make DIY vanilla extract so will have to wait a few months to see how good the extract is but everything went well from their side so fsr
Företaget har svarat
As per company decription - products as good as suggested. Delivery went as planned, good value, but the main thing is product quality of course and ... spot-on. Would not hesistate to place fur... Se mer
Företaget har svarat
Package arrived today, beautifully wrapped, and once opened an aroma of high quality vanilla filled the room. Sweetly surprised to find a couple of recipes included in the delivery which brought a s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a family run business based in the heart of Yorkshire, who strive for the highest quality products and customer service that we are able to deliver. Crucial to your culinary success is getting the best ingredients; whether you are a professional chef or an enthusiastic amateur. For truly exceptional vanilla at a realistic price, we offer you a complete range of high quality products to enhance your dishes. Supplying Vanilla pods, Vanilla Powder and our very own made 'In House' Vanilla Extracts and Vanilla Bean Paste to suit a variety of recipes, the taste is consistently delectable, we promise! We Import directly from Madagascar, the capital of the vanilla world to provide you with premium grade 'A' vanilla products.
Kontaktuppgifter
Unit 6, Oakwood Business Park, Royd Way, BD213EQ, Keighley, Storbritannien
- 01535280021
- info@vanillaetc.com
- www.vanillaetc.com
4,8
Utmärkt
239 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Account creating issues
This would've been 5 stars, the product and delivery time were brilliant. However I had quite a lot of trouble when it came to creating an account and paying online. I'm not sure why but I had to try 3 or 4 times before I could actually place my order. However, I'm sure this will be easier next time and it wont out me off ordering from you again. Thank-you 😃
20 september 2023
Svar från Vanilla Etc Ltd
Hi Kay, thank you for your review. I am sorry to hear you had difficulty in creating an account and your user experience wasn't as it should have been. If you experience any issues in the future please send us an email info@vanillaetc.com or if it is during our open hours, please call the office and we will do our best to resolve the issue for you. Many thanks for your order and we hope to see you again soon.
I have purchased vanilla pods from…
I have purchased vanilla pods from Vanilla etc many times now and found their vanilla pods to be excellent quality,freshness and tasty, despatched and delivered within a couple of days. Always give an excellent service. Thankyou Vanilla etc.
16 september 2023
Svar från Vanilla Etc Ltd
Hi James, Many thanks for your review its great to hear your comments. We always try our best.
I always use Vanilla
I always use Vanilla, Etc. Fabulous quality vanilla and excellent customer service. I would highly recommend them.
11 september 2023
Svar från Vanilla Etc Ltd
Hi Mandy, thank you so much for your lovely review. We look forward to providing you with the best quality vanilla products and customer service we can when you visit us again. Many thanks
Really quick service and reasonable…
Really quick service and reasonable prices! Thanks!
2 september 2023
Svar från Vanilla Etc Ltd
Hi Annebelle,
It's great to hear, many thanks for your review.
Graham
I've been using all the vanilla etc
I've been using all the vanilla etc. products for a number of years and I love them all. A product that goes beyond expectations.
8 september 2023
Omdöme utan inbjudan
Svar från Vanilla Etc Ltd
Hello Val, It's good to hear you love our products, Many thanks for your review. Graham
Great company and brilliant products
8 augusti 2023
Svar från Vanilla Etc Ltd
Hi Bec, thank you for leaving us a review. It's a pleasure to do business with you. We look forward to seeing you soon.
Couldn’t be better
Superb quality, very securely packaged and promptly delivered. Couldn’t be happier. Regular business customer now.
18 augusti 2023
Omdöme utan inbjudan
Svar från Vanilla Etc Ltd
Hi Katie, thank you for leaving a review - it's greatly appreciated as it ensures new customers have the confidence in making that first purchase. We look forward to supplying you again soon. Many thanks, Natalie
Truly amazing vanilla extract.
Truly amazing vanilla extract.
The 2 fold extract packs so much wonderful vanilla flavour. It knocks everything else I have used up till now into a cocked hat!
11 augusti 2023
Svar från Vanilla Etc Ltd
Thank you for your wonderful review of our 2 Fold Vanilla Extract. We are particularly proud of this one!! We hope you continue to enjoy using it and look forward to supplying you again soon. All the best from the team @ Vanilla Etc.
Prompt delivery of a delicious product
6 augusti 2023
Svar från Vanilla Etc Ltd
Hello Emma,
Many thanks for your review of our Madagascan Vanilla Bean Paste. We are happy that you like it. Many thanks Graham
Happy customer
The website is easy to use, the parcel arrived quickly and the vanailla pods, as usual, are great quality! Thank you
10 juli 2023
Svar från Vanilla Etc Ltd
Hi Chris,
Many thanks for your review of our Madagascan Vanilla Pods. You can be assured of our best attention at all times. Graham
Very good service
3 juni 2023
Svar från Vanilla Etc Ltd
Hi Christopher, thank you for taking the time to leave us a review. We appreciate your feedback and its great to hear you are happy with the service we provided you. We look forward to supplying you again soon. Many thanks, Natalie
Used this company several times
Used this company several times, alway good and always prompt
14 april 2023
Svar från Vanilla Etc Ltd
Hi Susan,
Many thanks for your review pleased to have been of service.
Great product and great price
3 april 2023
Svar från Vanilla Etc Ltd
Hello Nikki,
Many thanks for your review of our Madgascan Vanilla Bean Paste. Its good to hear you are pleased.
Graham
Great service....again :)
27 mars 2023
Svar från Vanilla Etc Ltd
Hi Peter, thank you for the lovely review!!! We aim to please. Have a great easter. From the team @ Vanilla Etc
Excellent service
Excellent service, order was delivered very quickly. The quality of the vanilla pods and paste that I bought is first class.
26 februari 2023
Svar från Vanilla Etc Ltd
Hi Stuart, thank you for your lovely review. We hope you enjoy using your Vanilla pods and Vanilla paste. Many thanks, Natalie
Fabulous product
Fabulous product, smelt Devine and were beautifully soft. First class communication and overall excellent experience. Have even been able to peel if the labels and put them in my bottles of home made Vanilla Extract. Now a long wait before I can try it. Thank you!
2 mars 2023
Svar från Vanilla Etc Ltd
Hi Dawn, thank you so much for taking the time to leave us a review. It is greatly appreciated and wonderful to find out our customers are happy with our products and service!!! We look forward to supplying you again soon and hope you enjoy using your Vanilla Pods. Kind regards, Natalie
After I made a mistake ordering
After I made a mistake ordering, Graham sorted it out and got me the right product.
Excellent service
4 februari 2023
Svar från Vanilla Etc Ltd
No problem Peter, we are pleased to be able to help. We hope you enjoy your Vanilla. Many thanks for taking the time to review our service.
thoughtful company
I left a note about what I was going to do with my purchase and they responded on the thank you slip in the package which was a lovely touch. Items were well packaged and arrived on time. I would definitely recommend this company!
19 januari 2023
Svar från Vanilla Etc Ltd
Hi Rachel, Thank you for your review. It was a pleasure to pack up your order for you :) We look forward to hearing about how your project goes! All the best, from the team @ Vanilla Etc
Great value for money as I use so much…
Great value for money as I use so much vanilla extract x
14 januari 2023
Svar från Vanilla Etc Ltd
Hi Priyanka, thank you for your review. We are pleased to hear you find our Vanilla Extract good value. We hope you enjoy using it. Many thanks, Natalie
Quality product backed by quality service
Order received promptly. Same great quality vanilla as always.
4 januari 2023
Svar från Vanilla Etc Ltd
Hi Amanda, Thank you for leaving us a review. It's always appreciated to hear our customers are happy with our products and service. We look forward to supplying you again soon. Natalie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.