The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Se mer
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Easy process, friendly sales advisor in Ben. Very impressed with service and ease of ordering.
Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. E... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League
Kontaktuppgifter
Mark Road, HP2 7BW, Storbritannien
- www.vanarama.com
4,7
Utmärkt
8 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vanarama
Good afternoon, we're happy to hear that you had a great experience with our service. Thank you for your positive feedback; we appreciate it.
Peter
Awful
Honestly if you want to loose alot of money then go ahead lease from these. It has cost me thousands for a van that keeps breaking down, and now they have refused to repair the wet belt after 3 months. I have had non stop headaches with them and constant arguments. About multiple issues avoid as much as possible.
27 februari 2026
Omdöme utan inbjudan
Svar från Vanarama
Good afternoon,
As per our responses to you the vehicle has been repaired a number of times but as leasing brokers what we can do is limited. We have suggested you raise a complaint with the manufacturer as the fault lies with them.
regards
Highly rate
I had Ian walking me through getting my second vehicle through vanarama, couldnt rate him or the company any better, very helpful and easy going!
25 februari 2026
Svar från Vanarama
Good afternoon, we're happy to hear that you found the process helpful and easy when getting your vehicle. Thank you for sharing your positive experience with us.
Peter
Svar från Vanarama
Good afternoon,
Many thanks for your review. It's much appreciated.
Peter
Great service!
23 februari 2026
Svar från Vanarama
Good afternoon, many thanks for your feedback. We appreciate it.
Peter
Ben was very helpful and understanding
Ben was very helpful and understanding. I got a vrrry quick response and when you email or call they reply quickly.
23 februari 2026
Svar från Vanarama
Good afternoon, we're happy to hear that you found Ben helpful and understanding, and we appreciate your feedback regarding our quick response times. Thank you.
Peter
Svar från Vanarama
Good afternoon, we're happy to hear that you had a fantastic experience with our service. Thank you for your positive feedback; we really appreciate it.
Peter
Poor customer service is the new norm.
You know there are two stages to leasing a car, the initial process of getting the quote, price and ordering the car.
You will find that the majority of reviews are based on this part of the process.
When something then goes wrong as in the car does not get delivered on two consecutive days after me taking time off work specifically.
People that stating times they arrived that are utter fabrication as I have CCTV to prove differently. False signatures on delivery notes?
The lack of communication from Vanarama is defening.
There are several other ongoing issues which Vanarama are saying is not their problem now.
Case has now been referred to BVLRA.
12 februari 2026
Omdöme utan inbjudan
Svar från Vanarama
Good morning David, we appreciate your feedback , however we have replied in full and the issues you raised remain with the dealer as per our reply. Your charging issues will be with the manufacturer or your energy supplier. as a leasing broker we can't be held responsible for issues such as these.
Peter
Great service and good communication…
Great service and good communication thanks guys
20 februari 2026
Svar från Vanarama
Thank you Edward, we're happy to hear that you had a great experience with our service and communication. Thank you for your positive feedback; it means a lot to us.
Regards
Peter
I have used vanarama previously and as…
I have used vanarama previously and as before everything went smoothly and with no complaints. Will use them again in the future.
D.Myhill
19 februari 2026
Svar från Vanarama
Thank you David, I'm happy to hear that your experience was smooth and complaint-free, just like before. It's great to know we've consistently met your expectations, and we appreciate your continued trust.
Regards
Peter
Julian was very helpful and efficient…
Julian was very helpful and efficient in the lease of my new van
17 februari 2026
Svar från Vanarama
Good afternoon, Gary, we're happy to hear that the lease process for your new van was efficient and helpful. Thank you for sharing your positive experience with us.
Peter
Very efficient and kept up to date on…
Very efficient and kept up to date on what was going on.
19 februari 2026
Svar från Vanarama
Good afternoon, we're happy to hear that our efficiency and communication met your expectations. Thank you for your positive feedback; we appreciate it.
Peter
Staff were really helpful
Staff were really helpful, polite when choosing and going through application forms for my new car.
16 februari 2026
Svar från Vanarama
Good morning, we're happy to hear that our staff were helpful and polite while you were choosing your new car and completing the application forms. Thank you for your feedback.
Regards
Peter
Svar från Vanarama
Good morning Laura, we're happy to hear that our clear communication was helpful, and you received a great deal. Thank you for your positive feedback.
Regards
Peter
Svar från Vanarama
Morning Sam, we're happy to hear that you found what you needed effortlessly. It is great to know that our customer service was helpful to you. Thank you.
Peter
This is my 2nd car with Vanarama and…
This is my 2nd car with Vanarama and the friendly officiant service has made it a pleasure and very easy
16 februari 2026
Svar från Vanarama
Morning Harry, we're happy to hear that our service made getting your second car a pleasure and very easy. Thank you for your continued trust and positive feedback.
Peter
Svar från Vanarama
Many thanks for your reveiw.
Peter
Svar från Vanarama
Good evening, we're happy to hear that you found our process honest and reliable. Thank you for your positive feedback; we appreciate it.
Peter
Excellent service
9 februari 2026
Svar från Vanarama
Good morning Simon, thank you for taking the time to leave feedback.
We are happy to hear the service you've received is excellent and hope to continue providing this.
Kind regards,
Lauren
Highly Recommend Vanarama
We’ve just taken delivery of our third vehicle with Vanarama, and as always, the service has been excellent. Godfrey was fantastic... professional, helpful, and genuinely lovely to deal with throughout the process. He made everything smooth and straightforward. I wouldn’t hesitate to recommend Vanarama to anyone looking for a hassle free experience.
11 februari 2026
Svar från Vanarama
Good morning Katie,
We are thrilled to hear you have had such a positive experience with us and really appreciate you as a loyal customer.
Thank you for your kind words regarding Godfrey, I will be sure to pass the feedback on to management!
Kind regards,
Lauren
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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