I had a query about the reward surveys not opening. Six options were displayed but none opened. I checked my Wi-Fi that was not the problem so decided to communicate. This is the “key” talk to someone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was carrying out a long survey and the connection was severed almost at the end page. As this had happened in the last 2 surveys of and my internet connection was secure I reported it. It’s rare for... Se mer
I like participating in the surveys but ..... I like participating in the surveys. The rewards are useful though I would welcome more places to use them. The Customer service is pretty... Se mer
I have been completing surveys for some time (years) and have cashed out gift cards a few times. Tried cashing out this week ($20) and I was failed on the verification process - when I took a selfie -... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!
Kontaktuppgifter
Suite F, Level 3, 18 Northcroft Street, Takapuna, 0622, Auckland, Australien
- www.valuedopinions.co.nz
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I like participating in the surveys but…
I like participating in the surveys but .....
I like participating in the surveys. The rewards are useful though I would welcome more places to use them.
The Customer service is pretty good and the response time seems reasonable.
Recently there seem to be more technical issues with some surveys. Is there not enough quality checking before the survey is launched?
Also, being screened out late in surveys wastes valuable time and often feel as if there is a scam to gather data without giving reward for the information. Minimal compensation is given for the effort.
I do have to applaud the efforts of the support team who are on occasion able to remedy the problem with allocation of corrected rewards.
The screening process has me concerned in that I am in an older age-group and can't help feeling that on occasion there is ageism at play here.
I find it frustrating that often the structure of the questions lead to what in my min d are compromised answers. e.g. When I indicate that I only know of something by name, I am then asked to give opinions or impressions of it that I don't actually have. There is no option to select that allows acknowledgment of the fact that I may just not have an opinion in that instance.
I also think there should be more text boxes so responses can be given context.
Reward surveys not opening
I had a query about the reward surveys not opening. Six options were displayed but none opened. I checked my Wi-Fi that was not the problem so decided to communicate. This is the “key” talk to someone by lodging a query or complaint something I don’t often do & am left disgruntled. My query was responded to promptly & a timeline to get the problem looked at given. Within this timeframe the problem was rectified. Thank you for this excellent customer service.
Problems settled fast
I was carrying out a long survey and the connection was severed almost at the end page. As this had happened in the last 2 surveys of and my internet connection was secure I reported it. It’s rare for this to happen but occasionally it does and I don’t report. But more than 20mins work. Valued opinions investigated and settled the matter swiftly. I really appreciated it
Good communication
Good communication, any problems, support can help
Great survey platform
Great survey platform with lots of varied surveys and jelpistaff if there are issues
Very very bad experience - suspect Scam
I have been completing surveys for some time (years) and have cashed out gift cards a few times. Tried cashing out this week ($20) and I was failed on the verification process - when I took a selfie - my account was then temporarily locked. Contacted support and was told they know this is frustrating but thank you for my time "we have no alternative but to permanently lock your account". I think this is a scam and a way to not have to pay out the reward. I guess the staff now get to spend MY rewards.
Cannot claim reward and take our personal data! SCAM!
I completed the surveys and proceeded to claim the reward. I was then prompted to take photos of my IC and my face for verification. After completing the verification through a third-party service, my account was immediately locked.
This appears to be a scam designed to lure users into completing surveys and then collecting their personal and identification data. I have reported this matter to the relevant authorities.
DO NOT JOIN OR PROVIDE YOUR PERSONAL INFORMATION TO THIS SURVEY SITE. Stay alert and protect your personal data.
I have a joining procedure with this…
I have a joining procedure with this website that is not working properly . Please give me any solution for this.
I love doing surveys on Valued opinion…
I love doing surveys on Valued opinion an OpinionWorld as its very easy to accumulate enough points to redeem for Gift vouchers which you get instantly not days or weeks later an if you have any problems with surveys the Staff are always quick to answer any issues an not like other sites that take days to answer .
Not a scam but scamish
This is a legit site which I've made a decent amount via over the last couple of years, if you are happy with e giftcards for your opinions then it's a great site until you get the surveys where you complete 60/70/80/90% and get screened out, I had one the other day that I got to the very last question before it decided I was a better fit elsewhere in which case you don't get the reward I think you get 5c on those occasions, that screams of scam to me yet I know the site isn't a scam at least not in general.i messaged help about this and got no reply so again not the best but in general. Good site just letting themselves down in a major way with the number of late screen outs where you get next to nothing for your time and the surveyor gets a free set of answers
Timely answer to my query for help
Timely answer to my query for help, and the problem was rectified.
Excellent customer service
Excellent customer service, always quick to respond and resolve any issues.
QUICK and EFFICIENT Support as Always
As is always the case, whenever I contact the Valued Opinions team for support, they meticulously investigate my reason for contacting them, and deal with it quickly, efficiently, and to my full satisfaction.
Steve M
So far so good
Im enjoying the surveys and getting a little extra income is a bonus. The only issue I've had so far was with one egift card it wasn't set up correctly so I couldn't open it. I contacted Valued Opinions and they sorted it out very quickly and efficiently, I was quite impressed with the speed my problem was sorted. I dont have any suggestions at this stage, keep the surveys coming through.
After many years of using Valued Opinions
After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewarded. I was amazed when I was told you can actually complete a survey and not be rewarded. This in my view is unacceptable and I have posted this review to make others aware of this change. See below for the Valued Opinions response.
“We understand how disappointing it can be to spend time on a survey only to be disqualified. Some surveys have their own qualifying or quality check questions, which may not refer to your profile data. Because of this, you might be disqualified at the start, somewhere in the middle, or even near the end of a survey. In some cases, a survey may allow you to complete it without awarding points”
I cannot recommend this service
I cannot recommend this service, as my experience, similar to that of other users, involved an unexpected account suspension after years of participation, which prevented me from accessing my accumulated rewards.
It appears they have been kicking long term members out for no reason
absolutely disgusted
i have been using valued opinions since 2008 and never had any issues until last week when i was unable to log in to my account, i sent numerous emails and got no reply, i then conatcted through facebook and got the reply that my account has been banned due to incorrect answers to surveys which is absolutely rubbish ive been doing surveys for years and never once had any issues then all of a sudden their system has flagged something up, they will not listen to me and told me that not their problem, i wouldnt recommend using their platform as they seem to lie and scam people for information then not pay. will never use them again... stay clear !!!!
the survey did not work at first but…
the survey did not work at first but contacted valued opinions and the got back to me with in the houe and all was fixed
Been doing surveys for years
Been doing surveys for years. Just been suspended for violation. Lol
What violation? They hate when users make money off their site. You start doing good, you will be removed. And they don't reward you most times for surveys. Waste of time
Can't be beaten.
They continually have surveys available at what would appear to be at a reasonable/better reward rate compared to other sites/programs and are one of the fastest, if not the fastest to pay when a redemption is requested. I just had a problem with the Flexi e-gift site they use but they had it sorted within a couple of days of being notified. This was not a problem caused by them and congratulations to them for sorting it so quickly, great customer support!
Detta är Trustpilot
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