Good communication with the shop and fitters. Fitters called to say would arrive at time and was here. Very professional all round. Lovely carpet Would highly recommend and will be returning :... Se mer
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Det här tycker kunderna
Ordered carpets from UC&B at a great price and were flexible letting us do rooms separately on different days so as to be able to move our furniture around which was great. Fitting was top notch and w... Se mer
Företaget har svarat
We have used this company several times now, over many years and will continue to do so. We have always had good service, the measuring service (when used) is always done for minimum waste and the... Se mer
Företaget har svarat
The carpet fitters phoned to say they'd be at the house for a certain time, and they were. They got the job right and were very professional.
Företaget har svarat
Företagsinformation
Skrivet av företaget
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrivet av företaget
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktuppgifter
34 Parr Street, WA9 1JZ, Saint Helens, Storbritannien
- 01744 732709
4,5
Utmärkt
124 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer service
Very helpful when choosing what we wanted and organised the fitting to the time and date that we required before Christmas. Very happy with everything and reasonably priced for the quality and service we received
Thanks
18 december 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Thank for your your 5 star review and for taking the time to leave us your feedback.
We hope to see you again soon for your next project.
United Carpets and Beds.
Fitting service
Received good service in the shop but they didn’t check where I had got the measurements from ( estate agent plan)
The Fitter was excellent really good at his job
8 december 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Thanks for taking the time to leave us your feedback on your experience in our store and with the fitter. i am glad to see that you are happy with your new flooring and I have passed your feedback onto the store about the measurements.
Thank you
United Carpets and Beds
Best carpet we have had fitted
From choosing the carpet to the carpet being measured and then choosing the date to be fitted we would definitely be recommending United Carpets to our friends and family. The Carpet fitters informed us in advance when they were going to arrive to fit the carpet. It was just a great friendly and helpful service. Thank you so much.
13 december 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Thanks for taking the time to leave us a 5 star review. We're delighted that you were happy with your service and look forward to seeing you again.
The Team at United Carpets and Beds
I highly recommended
I highly recommended ! Great and friendly measure service , good quality carpet that was fitted with care .
I’m thrilled with everything , was so quick to lay and a high quality fit.
Cannot fault !
I’d definitely buy from you again .
Thanks again 🙂
27 november 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Amanda,
Thankyou for leaving us a 5 star review.
We are delighted to hear you had a great in-store and fitting experience at United Carpets & Beds St Helens. All the team love to hear such great feedback about our products and services and that you received a quick and efficient service.
We look forward to assisting you again in your next project.
All the best,
United Carpets & Beds St Helens
Manager of shop was very helpful and…
Manager of shop was very helpful and finding the carpet within 10 minutes of entering shop was a bonus. Everything was arranged for fitting by the manager as and when needed. Also the carpet fitter was very friendly and very efficient at laying the carpet. Would definitely use United carpets again
30 september 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Norman,
Thank you for taking time to leave us a review. We are delighted that you had a great experience at United Carpets & Beds St Helens. All the team love hearing such wonderful feedback about our products and services.
We look forward to assisting you again.
All the best,
United Carpets & Beds St Helens
Helpful staff in shop plenty of choice…
Helpful staff in shop plenty of choice of carpets.Delivered and fitted on time fitter did an excellent job
17 oktober 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Anne,
Thankyou for leaving us a 5 star review. We are delighted to hear that you have had a great in-store and fitting experience.
We look forward to assisting you again in your next project.
All the best,
United Carpets & Beds St Helens
Good quality carpet at competitive…
Good quality carpet at competitive price quickly fitted by very experienced carpet fitter.
23 augusti 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Gerard,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Best to shop with
I went into United carpets with ideas of the flooring and carpets I wanted and on arrival the guy was very helpful he phoned up to see if the flooring I wanted was in stock which it was and also the carpet was already in store on a roll
Very well welcoming helpful friendly and go the extra mile
All at an amazing price
Very affordable amazing quality true to there world's they can't be beaten
4 juli 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Rebecca
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Very pleased all round
Very pleased all round. The salesman helped me to choose a colour carpet to match the colour of the rugs on my stairs (I took a sample with me).
The fitter was very friendly and patient and even had time to play with my boxer dog. He was polite and courteous and even asked if it was ok if he played his radio while he worked. After he finished he asked me to check the fitting. I was very pleased with the completed finish.
I would use again.
28 juni 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Natasha
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Fabulous laminate flooring and vinyl…
Fabulous laminate flooring and vinyl floor and carpet fitter did a fantastic job
6 juli 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Suzey,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Friendly service & carpet is perfect &…
Friendly service & carpet is perfect & was really well fitted - I’m so happy with it. Good communication from the store & the fitter on the day.
9 mars 2023
Svar från United Carpets & Beds - St Helens
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We purchased a carpet for our lounge
We purchased a carpet for our lounge, the service we recieved from the guy in store was very good, he didn't bother us until we needed him. Very helpful and knowledgeable. The guys who fitted the carpet where professional and quick at there work. 10/10
31 mars 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Karen
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Great communication with the store
Great communication with the store, friendly approachable staff and speedy fitting.
4 april 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Fitting wasn't great
Fitting wasn't great, nearly broke my neck tripping over a carpet gripper that wasn't fitted correctly...Good job my 80 year old dad wasn't visiting. Made a total mess of my wood work on the stairs ...maybe unavoidable but the fitter never said a word about the damage that was being done. Carpet is nice...but I will go back to smaller companies next time...better service and you don't get left with the offcuts after fitting.
25 februari 2023
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Mary
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Long wait.
After waiting nearly 4 weeks for my order wrong one was sent but waited that long put it down any way as it
was only for the bathroom.
I have bought before from same shop and had no problems.
1 februari 2023
Svar från United Carpets & Beds - St Helens
Hi Sheila
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Great
I got a stair carpet fitted. They was very helpful in store and the carpet fitters where very good and friendly!
12 december 2022
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Gemma
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Great service from start to finish…
Great service from start to finish anton was very helpful from the sale of the carpet to the fitting great job 👏🏻
19 november 2022
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Chris
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great company and staff couldn’t be…
Great company and staff couldn’t be more friendly or helpful. Wouldn’t go anywhere else for floor coverings. Price is easily competitive and advice on hand from the staff. Always a pleasant experience.
9 oktober 2022
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Sylvia
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Happy Customer
We are very happy with our new carpet. The staff in-store and the fitters all did a great job.
13 september 2022
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Alan,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Absolutely a great job
Absolutely a great job, we had carpets upstairs and laminate downstairs, the whole house done.
Very professional service from start to finish. Great advice and help with all our questions and thoughts.
Would definitely recommend United Carpets St Helens, fantastic team.
12 september 2022
Omdöme utan inbjudan
Svar från United Carpets & Beds - St Helens
Hi Paul,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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