We have used United Carpets over the years and have never been disappointed, from the start to the finish great service and advice from Barry and his staff in the Crossgates branch to arriving on time... Se mer
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Det här tycker kunderna
After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... Se mer
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I was impressed with the staff in branch who offered helpful and direct advice, not trying to upsell but giving me straight advice for a product within my budget range. They organised installation at... Se mer
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Carpets are great quality & and staff are really helpful! Ian and Ewan were great and helped us pick out carpets based exactly on our needs & budget - been purchasing carpets from here for many years... Se mer
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Företagsinformation
Skrivet av företaget
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrivet av företaget
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktuppgifter
1 Austhorpe Road, LS15 8QR, Leeds, Storbritannien
- 0113 293 1717
4,5
Utmärkt
182 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från United Carpets & Beds - Leeds
Hi Cheesy, thank you so much for the positive review! Take care
A Total Nightmare
A Total Nightmare – Avoid United Carpets & Beds in Crossgates Leeds!
I am absolutely furious with the service from United Carpets & Beds in Crossgates Leeds. We bought a stair carpet over a month ago, paid upfront, and were told we could book the fitting once we finished decorating. Simple, right? Wrong. We were told the carpet had arrived and booked a morning fitting. The fitter never showed up. So, I called, only to be told the carpet was damaged, and the backing was peeling off. The sales assistant promised a replacement the next day.
When I asked for a specific time, they couldn’t give me one. The next day, no fitter again! I had to chase them up, only to be told the fitter would be with me within the hour. Guess what? No fitter. I called yet again, and this time, I was told, unbelievably, that the boss was “on the toilet” and would call me back. That was over an hour ago, and I’ve heard nothing.
I’m beyond done with this company. This has been a total joke from start to finish. If you’re even thinking of buying a carpet from United Carpets & Beds in Crossgates Leeds – don’t. Save yourself the hassle, frustration, and anger. This company clearly doesn’t care about their customers. AVOID!
8 oktober 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Ian Wright, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at customerservice@unitedcarpets.net so we can understand your situation better in order to try and turn your experi ence around.
Thank you,
United Carpets and Beds
Carpets and vinyl fitted
I recently purchased carpets for my new property and the experience was made so much easier by the brilliant staff at UC, they were not pushy at all but we're there to offer information if needed .service was promp and efficient from the start, the manager made you feel at ease and nothing was too much trouble my carpets and vinyl for the (kitchen and hall) were all measured and fitted within the week and a very professional job was done....would highly recommend.
20 augusti 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hello Jen Fox, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
UNITED CARPETS -EXCELLENT SERVICE
Barry, manager and staff were very helpful and gave great advice on carpets and vinyls. Quality of goods and carpet fitting excellent. We are very happy with the service received. Would highly recommend
27 september 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Cathy Sykes, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Really helpful and friendly guys
Really helpful and friendly guys, 10/10 thank you
7 september 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Mechala Barningham, we are glad we could help! Thank you, and have a fantastic day!
Wrong carpet
I have carpet and underlay in the living room, bedroom and stairs. I cannot complain about the fitters, they were very professional. The carpets I received were not what I ordered, but as a very unwell woman, I didn't have the energy to argue or wait for another day to get the right colours.
29 augusti 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Dee thank you for taking the time to leave us your honest feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Staff very friendly & knowledgeable
Staff very friendly & helpful and very knowledgeable. The carpet fitter arrived when booked, did a fabulous job in goid tine.
16 augusti 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Wendy
we are so pleased you enjoyed your visit to United Carpets and Beds Leeds!
Your feedback is greatly appreciated and will be passed onto the store.
The team at United Carpets
I always go there to get my flooring I…
I always go there to get my flooring I find them very helpful and polite, and there prices are a good price and affordable, iv told some friends and family to visit. Thank you
17 juli 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Ms Ellis
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -
All the Team at United Carpets and Beds
Good prices and service
From choosing the carpet to recommended fitter all was very good.
1 augusti 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Thank you for your kind feedback and for the 5 stars!
We hope to see you again soon for your next project.
Barry in the carpet shop was very…
Barry in the carpet shop was very helpful and sorted out the fitting of the flooring asap. Paul the fitter was lovely and polite, worked really hard all day, I'm so pleased with the flooring looks amazing, defo recommend United carpets & beds
19 augusti 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Dawn,
Thankyou for leaving us a 5 star review.
We are happy to hear that Barry was able to advise you in-store as well as our independent fitter, Paul, delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
the customer service is second to none…
the customer service is second to none well looked after by United carpets
7 augusti 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Arthur,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Excellent Service
Excellent Service
Came out measured up hall stairs and landing went to shop in crossgates the very next day picked out a carpet got it delivered within a week carpet fitter was also brilliant did a fantastic job.
I was so impressed went and ordered a carpet for my front room another brilliant Service Highly recommended Definitely 5 Stars
Thanks to all the staff at crossgates shop and the carpet fitter from Keith Robinson.
23 juli 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience from having your room measured to fitted within a week.
We are look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Friendly staff and absolutely brilliant…
Friendly staff and absolutely brilliant workmanship
25 juni 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Brilliant service carpets all nicely…
Brilliant service carpets all nicely fitted
18 juni 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service and love your new carpets.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
I like the carpet it met all my…
I like the carpet it met all my expectations and the fitter was very professional he didn't just remove the door and leave it off to the side like the fitter from our previous purchase (different company)
1 juni 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and that our indepndent fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
From outset excellent service throughout
30 maj 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Thanks for taking the time to leave us your 5 star review.
We hope to see you again soon for your next project.
Hi.united carpets and beds were very…
Hi.united carpets and beds were very helpful.ian was very knowledgeable and helped us choose the right floor.andy the fitter did a great job at short notice.much appreciated.thanks John and Karen Collins
30 maj 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Thank you for taking the time to leave us your feedback.
I am glad you had great service in store and with the independent fitters. We hope to see you again soon for your next project.
They listened to me and supplied what I…
They listened to me and supplied what I wanted, ordered and fitted within three days.👍
24 juni 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Thank you; we appreciate your feedback and your 5 star review.
- All the team at United Carpets and Beds
Great experience
Great experience. Friendly staff. Attentive but not pushy. I’d definitely recommend. Thank you
20 maj 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring and beds.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
Ordered carpet paid delivered on time…
Ordered carpet paid delivered on time stress free.
11 maj 2024
Omdöme utan inbjudan
Svar från United Carpets & Beds - Leeds
Hi Maria,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience and love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds
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