Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... Se mer
Företaget har svarat
I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Se mer
Företaget har svarat
Excellent service.... Had my whole house fitted with new carpet, laminate floor, and luxury vinyl tiles and what an amazing job i had done by the fitters at United Carpets Jamie went above and beyon... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrivet av företaget
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktuppgifter
Low Moor Road, NG17 7LH, Kirkby in Ashfield, Storbritannien
- 01623 722800
4,7
Utmärkt
185 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was very easy from start to finish…
Was very easy from start to finish reasonable priced services excellent and the fitters that come was amazing
21 juli 2026
Omdöme utan inbjudan
Wonderful service from start to finish
Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he came on time, was professional and worked in a tidy manner, considering it was 30degee on arrival. We definitely recommend the team in Kirkby in Ashfield. Thank you for all your help.
27 juni 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Julie, thank you for taking the time to leave a review.
We're so pleased that our our Kirkby store could provide you with a wonderful service from start to finish. Its great to hear that the sales team were knowledgeable and could help guide you with your decision.
We're so glad that you're happy with the finished results! We hope to assist you again soon.
5 stars
Brilliant 👏 staff friendly but professional couldn't do enough to help , fitters did a brilliant job , would definitely recommend
17 juli 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Nicola, thank you for taking the time to leave such a kind review.
We're so pleased that the team could provide you with a 5 star service throughout.
Thank you again for your recommendation, we look forward to assisting you again in the future!
Good service from the shop staff. Not so much, the fitters
I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful.
What hasn't been so great has been the fitting. Despite being friendly and helpful, at times, walls and paint work were constantly scuffed, scratched and marked. I have a large crease in the vinyl flooring in the dinning room. The first fitters were extremely unhelpful, leaving a double bed to be put back together by myself. On asking for support, I was sternly told, that they expected all rooms to be clear of furniture, which is totally unrealistic!
Huge bags of excess carpet, underlay was left in the bedroom for me to take downstairs. It wasn't even placed outside!! Not impressed
13 maj 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Good afternoon Carol, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with the independent fitters did not meet your expectations. This is not the level of service we strive to provide and we thank you for bringing this to our attention.
Our Customer Service team would like the opportunity to look into this further, please contact our Kirkby store directly or alternatively email customerservice@unitedcarpets.co.uk at your earliest convenience with your details and a member of our team will be in touch.
Kind Regards
The United Team
We recently had a new stair carpet and…
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks fantastic. The guys that came to fit were both professional and trustworthy.
15 juli 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Lesley, thank you so much for your wonderful review!
We're delighted to hear that you're so pleased with your new stair carpet and herringbone flooring. It's fantastic to know that our team went above and beyond to provide exceptional customer service and that nothing was too much trouble throughout the process.
We're also pleased to hear that the fitters were professional, trustworthy, and completed the job to such a high standard.
Thank you for choosing United Carpets & Beds. We hope you enjoy your beautiful new hallway for many years to come!
I bought a mattress and they brought it…
I bought a mattress and they brought it to my house and fitted it and took the old one away. The price was very reasonable the staff and service were brilliant. Can’t remember the exact date
25 juni 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Jane, thank you for your lovely review!
We're delighted to hear that you're pleased with your new mattress and that our delivery team made the experience hassle-free by delivering, fitting it, and taking away your old mattress. It's also wonderful to know you found our prices reasonable and our staff and service brilliant.
We look forward to welcoming you back again in the future!
The fitting was great but they didn't…
The fitting was great but they didn't sweep under the new flooring and you can feel humps under the floor
1 juni 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Mr Bettison, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirkby store. Please don't hesitate to get in contact if you feel like there is anything we can do to improve your experience.
Thank you so much for the recommendation. We hope to assist you again in the future.
gary was very helpful
gary was very helpful, approachable, and made for a swift and easy purchase. very happy
9 juli 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Joshua, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Had a laminate flooring fitted by Makka…
Had a laminate flooring fitted by Makka Walker and his work colleague, these guys are absolutely amazing they cracked on and got the flooring down with a very high standards finishing. I would 1000% recommend.
2 juli 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Mrs Kay, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.
Thank you so much for the recommendation. We hope to assist you again in the future.
Staff were very helpful and a pleasure…
Staff were very helpful and a pleasure to deal with.
25 april 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi David, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.
Thank you so much for the recommendation. We hop to assist you again in the future.
Walked straight into the store and was…
Walked straight into the store and was happily greeted. The gentleman that helped us out with our carpet was really pleasant and knowledgeable. 100 % happy with our experience
27 juni 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Lydia, thank you for taking the time to share how our Kirby store did.
Its a pleasure to hear that the team could help you find the carpet that was best suited to you and your home.
We're so pleased that you're happy with the overall service that you recieved. We hope you enjoy your new carpets in many years to come!
Great service and friendly helpful…
Great service and friendly helpful staff
23 maj 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hello Kate, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Kirkby store.
Thank you so much for the recommendation. Take care.
I have no bad remarks
I went into the store and chose my flooring. I paid for it and was given a date and the knowledge that someone would call me to tell me what time they were coming. They rang me and they were here on time. Very pleasant group of people and they didn’t mess about. They were soon in and out and did a perfect job. I have other rooms that need a bit of a facelift and I will definitely go back to the same shop
23 juni 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Tina, thank you for your wonderful review.
We're delighted to hear that the whole process, from choosing your flooring in store to the installation day, went smoothly and exactly as promised. It's great to know that our team kept you informed, arrived on time, and completed the job efficiently while maintaining a high standard of workmanship.
Your kind comments about the fitters will mean a lot to them, and we're thrilled that you're so pleased with the finished result.
We truly appreciate your support and look forward to helping you with the other rooms when you're ready. Thank you for choosing us, and we look forward to welcoming you back soon.
We have been customers with this…
We have been customers with this company for many years,we have always had value for money,they are a great company who give a great service,have lovely helpful staff and we won't shop elsewhere.
6 juni 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hello Colleen, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you received from our Kirkby store.
Thank you so much for the recommendation. Take care.
Fabulous Job
The fitters made a lovely job laying the cushion flooring. They sealed everything and we love it. Cracking job.
15 april 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hello Gary, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store could make your experience with us a positive one.
Thank you so much for the recommendation. Take care.
The lads were great and very polite
The lads were great and very polite , did a excellent job but bedroom door won’t shut without differculty with the carpet being thick ,thought that they shaved the door when that happened ,but everything else was good work
23 april 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Denise, thank you for taking the time to leave a review.
We're so pleased that our Kirby store could meet your expectations and provide you with an excellent service throughout.
We're so pleased that you're happy with the finished results of your carpets.
We hope to assist you again in the future. Take care!
Good customer support service and…
Good customer support service and friendly staffs
30 mars 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi, thank you so much for your kind review.
We're so pleased that you're happy with the service that you recieved from our Kirby store.
Thank you for the recommendation. Take care.
The staff were very helpful
The staff was very helpful, good knowledge regarding different flooring. My carpets were delivered very quickly. The shop had a wide range of flooring and carpets to choose from.
24 april 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Joanne, thank you for taking the time to leave a review.
Its a pleasure to hear that our Kirby store was able to meet your expectations and provide you with such a positve service with a wide range of products to choose from.
We hope to assist you with any future projects. Take care.
Jamie got us an amazing deal and was so…
Jamie got us an amazing deal and was so helpful and we got the carpets fitted pretty much immediately after picking & paying for them as I was due to give birth very soon. 10/10 would recommend and will be coming back to get our kitchen & bathroom floor done.
7 april 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Hi Nicole, thank you so much for your lovely review! We’re so pleased Jamie was able to help you find the perfect carpets and get everything fitted so quickly before your little one arrived. Wishing you all the best with the new addition to the family!
We really appreciate the recommendation and look forward to helping with your kitchen and bathroom flooring in the future.
Fitted made a lovely job very polite…
Fitted made a lovely job very polite when bought and fitted would recommend & buy again
6 april 2026
Omdöme utan inbjudan
Svar från United Carpets & Beds - Kirkby
Thank you for your kind feedback and for the 5 stars.
We hope to see you again soon for your next project.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.