Second time have used this company and both times really please with their response time to my emails and telephone calls will definitely use them in the future again
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Working with this company for more than 4 years now and never had a problem with my orders. All parts still working, at least got no complains from my clients by now. Orders can be same day collected... Se mer
Bazing fast for the CAD Design. Overall they were quite fast for replying to my email. Design was quite standard, so no time was taken to adjust the desing acording to specific areas and potential he... Se mer
Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Buy Underfloor Heating FREE UK DELIVERY, FREE CAD DESIGN, same-day despatch when ordered before 2 PM. Next Day Delivery 0207 183 2784
Kontaktuppgifter
Unit 19 Enterprise Industrial Estate, Bolina Road, SE16 3LF, London, Storbritannien
- 02071832784
- sales@underfloorheatingexpress.com
- www.underfloorheatingexpress.com
4,6
Utmärkt
426 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Underfloor Heating Express
Thank you for your review! We're delighted to hear that you were happy with our delivery and service. We appreciate the feedback.
Second time have used this company and…
Second time have used this company and both times really please with their response time to my emails and telephone calls will definitely use them in the future again
14 maj 2026
Took longer than expected
Took longer than expected. Ordered Wednesday evening. Said next day delivery ordered after 2 pm. So expected it Friday didn’t come until Monday.
6 mars 2026
Svar från Underfloor Heating Express
Thank you for your review. We're sorry you were disappointed with the timing of your delivery. According to our system, the order was placed after 2pm on a Thursday. Our orders are shipped using a next working day delivery service, therefore Monday would be the correct delivery date. We appreciate your feedback and hope you will consider ordering from us again in the future
Everything was quickly delivered on the…
Everything was quickly delivered on the promised time, unlike many other companies out there.
16 februari 2026
Svar från Underfloor Heating Express
Thank you for your feedback! We are really pleased to hear that you are happy with our service. We appreciate your support
I was a little skeptical as the prices…
I was a little skeptical as the prices are so good, but the product, delivery and aftercare were faultless! Thank you!
19 januari 2026
Did not arrive
Did not arrive - sent emails and made calls to the ‘admin’ which are not connected to the business in any way so can only take your number to pass on, promised returned calls, got none, email address given for disputes returned as not reaching destination - !! had to raise a dispute through PayPal - dreadful Service - 11 days on still nothing and item due by Tuesday a week ago, heating broken so quite desperate chose this supplier as efficient delivery promised ??
24 november 2025
Svar från Underfloor Heating Express
Dear elise, we’re sorry for the inconvenience. Your call on Saturday reached our general answering service, as our office is closed on weekends. We replied to your email first thing Monday and attempted three call backs on Tuesday, but were unable to reach you. As you have claimed a refund, PayPal will issue it automatically.
Absolutely fantastic service came…
Absolutely fantastic service came quicker then expected
14 november 2025
Great Service Every Time
Great service again from Underfloor Heating Express. Fast delivery, quality products, and everything just as expected. Second time ordering and I’d definitely use them again.
20 oktober 2025
Replacement U/F sensor
Prompt delivery and good price, worked perfectly after replacing my faulty sensor
13 oktober 2025
Good price and fast delivery
I ordered a hot water thermostat after 3:30pm on day 1, and I received it on day 3 by DHL. I believe I could get it on day 2 if I ordered it in the morning of day 1. Anyway, it offers good price, and fast delivery.
21 augusti 2025
Great price and fast service.
Great price and fast service.
Wrong sensor sent ,replacement sent very quickly.Was initially put of when credit card details were put in and then transferred to another page that asked for them again,but wasn’t a problem, just a bit odd.
Thanks to Toni for sorting out sensor .
Great that they use DHL for delivery so you can real time track orders.
10 juli 2025
Very responsive and good prices
Very responsive and good prices. Heating mat looks good. The temp probe was missing from the order but was dispatched straight away and received within 24 hours.
3 juli 2025
Good fast service and when the courier…
Good fast service and when the courier los part of the order they sent a replacement asap
24 mars 2025
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