Ultion Lock Omdömen 

12 489
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Feel so secure knowing this lock is on our door. The video of a possible removal of the lock was impressive. I’ve registered the keys and if anyone tries to have a replacement key cut, I’ll receive an... Se mer

Betygsatt 5 av 5 stjärnor

Super Fast & Easy Upgrade! Swapping out my old barrel for the Ultion 3-Star was incredibly easy. The new cylinder slid right into place perfectly, and the mechanism feels premium and smooth. Gettin... Se mer

Betygsatt 5 av 5 stjärnor

Updated my house locks to 3 star ultion high security locks, Then sign up with Ultion to keep your keys and address protected from anyone cutting spares You need to order any spares from uliton di... Se mer

Betygsatt 5 av 5 stjärnor

2 x front door Ultion keys ordered via Lock Fitter Ltd as NHS staff get discount. Email received from Ultion who asked me to grant permission for Lock Fitter Ltd to action my request which I granted b... Se mer

Företagsinformation

  1. Butik med säkerhetsutrustning

Skrivet av företaget

Ultion locks are securing over 3 million UK homes. Our 3 Star PLUS cylinder is independently tested and certified against lock snapping, picking, drilling and bumping. Every Ultion lock comes with a £5,000 security guarantee and KeyControl, which prevents your keys from being copied without your permission. Police Preferred Specification and trusted by homeowners across the UK.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

12 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(12 489)

911 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The locks on my new French door are…

The locks on my new French door are Ultion which gives me peace of mind knowing I have an excellent quality lock on the doors. I have other locks from this company and will continue to purchase them as necessary. Ultion also remind you when to lubricant the locks by email ensuring they continue to operate correctly, using the recommended lock lubricant.

25 september 2026
Betygsatt 5 av 5 stjärnor

2 new doors

had 2 new doors fitted by Leamore Windows the locks and handles are very good quality and look very secure the fitters Joe and Gaz were excellent.

24 september 2026
Betygsatt 2 av 5 stjärnor

Took too long to have my lock replaced

Took too long to have my lock replaced, after less than two years of having a new composite door fitted to my home with an ultion lock in situ. And then it took four days of several phone calls to sort out and have delivered two additional keys to replace the additional keys that I originally bought at the time of the composite door being fitted. This was in part due to speak to several people rather than just dealing with the one AND then having to go through your phone selection numbers to get to the right team

24 september 2026
Logotyp för Ultion Lock

Svar från Ultion Lock

We would just like to clarify that the original lock replacement was handled through your installer and Ultion was not contacted about the fault at that stage.

When you contacted us on regarding the two additional keys you had previously purchased, our team arranged two replacement keys for you that same day.

We appreciate your feedback regarding having to speak with different members of the team and navigate our phone options, and we’re sorry this added frustration to an already inconvenient situation.

Betygsatt 5 av 5 stjärnor

Excellent customer service

2 x front door Ultion keys ordered via Lock Fitter Ltd as NHS staff get discount. Email received from Ultion who asked me to grant permission for Lock Fitter Ltd to action my request which I granted by email. Keys delivered by DPD 48 hours after request was done on a Sunday. Tested keys and they work.Excellent customer service provided by Ultion, Lock Fitter Ltd and DPD.

22 september 2026
Betygsatt 1 av 5 stjärnor

Shambolic re-ordering process

Shambolic re-ordering process. Company failed to send verification email so keys were delayed, then tried to cover it up with an email days later. Complacent customer service, who knows when I will get my money back.

24 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The customer service was appalling

The customer service was appalling, no trace of concern when reporting my keys had not been delivered, and the associated picture from the DPD Courier was not even of my home. I had to call twice as the first time they cut me off.
An eventual call back, but by that time it was too late for the driver to make the correct delivery, I had waited in all day as they are security keys, no compensation was offered for such a bad service.

22 september 2026
Logotyp för Ultion Lock

Svar från Ultion Lock

Thank you for your feedback. We’re sorry for the frustration caused by the delivery issue, particularly after you had waited in for your keys to arrive.

When you contacted us, we raised the issue with DPD immediately. They confirmed that the delivery had been attempted incorrectly but that the parcel was still with them and was due to be delivered the following day. We then contacted you with this update.

We’re also sorry to hear that your first call was disconnected and appreciate that this added to an already frustrating experience.

While the delivery itself was handled by DPD, we appreciate the inconvenience this caused and hope your keys have now arrived safely.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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