Ultimate Customs Omdömen 

81
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had my Ford Ranger Wrapped, looks superb and get comments on it all the time, will defo use again when i change the vehicle, service was good from start to finish , no complaints from me whatsoever

Betygsatt 1 av 5 stjärnor

Don’t buy from here. I bought a product from this company and had to email them just to get a tracking number. When the item arrived, it didn’t fit, so I was told to return it using the addre... Se mer

Betygsatt 5 av 5 stjärnor

I went in to have a sunstrip replaced as my old exterior one was looking a bit tired! Really happy with communication and service and the new internal tint sunstrip is settling in (was only done yeste... Se mer

Betygsatt 5 av 5 stjärnor

I bought some carbon mirror caps and a spoiler for my Golf R from Ultimate Customs, decided I also wanted to get my roof wrapped so I contacted them and got it booked in. They did an awesome wrap and... Se mer

Företaget har svarat

Företagsinformation

  1. Bilverkstad
  2. också i
  3. Biltillbehör
  4. Bilvård
  5. Skyltaffär

Informationen kommer från olika externa källor

Ultimate Customs provides high quality accessories for your VW, Audi, BMW or Mercedes model of car. We pride ourselves on great customer service, clear communication and high quality products. If you have any issues please send us an email and we'll do everything we can to make it right!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

81 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,9

Alla omdömen

(81)

9 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Bonne vitrine Tuning

Site très bien mais pas de disponibilité après 4 mois remboursement effectué heureusement.

12 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Hello Michel, thank you for your review, it's highly appreciated. I'd just like to apologise again for the issues you experienced, but it's great to hear you were happy with the resolution we offered you. Customer satisfaction is our top priority.

Betygsatt 5 av 5 stjärnor

Great communication

Great communication, lead times and product quality! 10/10 would recommend.

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

I have been to Ultimate Customs a few…

I have been to Ultimate Customs a few times know for carbon mirror covers and paddle shifters, the quality is fantastic and would recommend them to anyone looking for accessories.

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Excellent products

Excellent products! Also easy to contact if any questions.

Would definitely recommend

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Shane! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

All round great company

Great customer service from my very first order up until now. All questions I've ever had were answered really helpfully. Will definitely be buying from them again!

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Will! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Brilliant Company, Highly Recommend!!!

Great company, would highly recommend to everyone.

Have multiple products from this company, fantastic quality, even is there is defects they offer to swap the product out or refund the price! Brilliant customer service and great shipping times, highly recommend and will be purchasing from them again

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Harris! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Always happy to go above and beyond

Always happy to go above and beyond to meet the needs of the customer, the team at UCUK was super helpful all the way from ordering the product right the way through to installation. Definitely would recommend

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Ben! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Best of the best!

Best place around for all your car parts! Buy all my stuff from here simply because of the amazing customer service and quality of the parts, they are always happy to help and prices are spot on!

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Morgan! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Amazing team at UCUK!

Amazing customer service and communication - Go to place for automotive customisation, that being either cosmetic or performance.

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Daniel! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, always happy to help. Ordered Carbon mirrors for my RS3, arrived quickly and were amazing quality.
Top service

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Alex! We're glad you're happy with your experience when shopping with us.

Betygsatt 5 av 5 stjärnor

Amazing company!

Had several cosmetic parts and performance parts from here and have been over the moon with the service and professionalism, good communication, quick dispatch and delivery and parts all exactly as i expected 😄👌🏻

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Mitchell! We're glad you're happy with your experience when shopping with us.

Betygsatt 1 av 5 stjärnor

Looked good, but delayed delivery was a nightmare.

Extrremely delayed delivery and a poor quality tape provided, so the product purchased came off whilst driving on the motorway..

11 februari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Hello Aydro, thanks for your feedback. I'm sorry to hear that you've experienced issues with your order, however, I cannot find any record of you contacting us to try and resolve your issues after your order was received.

We provided you with a partial refund of £35 as a goodwill gesture due to the delays with your order, which you happily accepted. Shortly after, you emailed our support team to let us know that after fitting the spoiler, it flew off when driving your car. This is down to the incorrect fitment methods being used by yourself, which is out of our control. This is something we cannot be held accountable for.

All of our products are quality checked before they are dispatched, and, in the event of a product being received by a customer that has substandard quality, we will happily send out a replacement free of charge. Unfortunately, on this occasion, you did not report substandard quality to us, so we could not offer you a suitable resolution, which we would have happily offered given the opportunity.

If you would like to discuss the matter further, please contact our support team. We'd be glad to assist you with this matter further.

--

Hello Aydro, thanks for your edited review. I can see you have mentioned that the tape provided was poor quality, however we never received any feedback regarding the tape, which prevented us from offering you a suitable resolution. We always recommend professional installation with all our products. You chose to install the product yourself, which has resulted in the product not being secured to the car correctly and thus leading to the loss of the product while driving. We cannot be held accountable for this.

Betygsatt 1 av 5 stjärnor

Posh Alibaba

Huge delay, parts are just ordered on the fly from china and marked up £££. Crap communication, won't reply to messages.
Grille turned up broken and paddles a month later, would recommend avoiding if you like cars.

26 januari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Hello Jay, thanks for your feedback. I'm sorry to hear that you've experienced issues with your order, however, I cannot find any reference for an order by yourself on our system.

If you would like to discuss issues with your order, please email us on sales@ultimatecustomsuk.com and we'll resolve any issues you may have experienced.

I'd like to clarify that we do not order parts from China on the fly, we respond to all messages within 1 working day and all emails within 2 working days, we do not ignore any messages. If an item turns up broken, we'll either sort out a full refund or a replacement, we definitely would not ignore your messages and leave you without a resolution, customer satisfaction is our number one goal.

Betygsatt 5 av 5 stjärnor

Brilliant communication

Brilliant communication, swift postage and amazing top quality products. I’ll be shopping with Ultimate Customs again for sure!

22 januari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Daniel! We're glad you're happy with your order.

Betygsatt 5 av 5 stjärnor

Amazing quality amd service

Amazing quality products the carbon mirror caps for the MK7 golf fitted just as good as the standard ones. Customer service was spot on!! And they arrived sooner than expected..!! Would 100% buy from ultimate customs again and recommend them to anyone...!! I would leave more than 5 stars if i could....!!! :-)

15 januari 2020
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Louis! We're glad you're happy with your order.

Betygsatt 5 av 5 stjärnor

Great quality items and communication!

Extremely impressed with Ultimate Customs! Great quality parts and communication from the team, providing assistance and advice with purchases from start to finish!

16 oktober 2019
Omdöme utan inbjudan
Logotyp för Ultimate Customs

Svar från Ultimate Customs

Thanks for the kind words, Will! We're glad you're happy with your order.

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