UK Alternative Energy Ltd Omdömen 

We have been with UK Alternative Energy for seven years. During this time, they have never failed to provide the highest level of service, even when things have not worked out as they should. The staff, across all departments e.g., administration, engineering, management and accounts are knowledgeable, professional, and friendly and always willing to help; this occasion was no different and we can't recommend them highly enough.

Great staff from start to finish very professional and friendly great product very pleased.

My dealings with this company was a good experience from my initial enquiry to the completion of the job
All the staff involved were professional, polite and courteous. All steps in the process were explained in simple terms and any queries raised by me were dealt with in a polite and professional way.
I wouldn't hesitate to recommend this company to my family and friends.

We have already had dealings with Alternative Energy for our airsource heating system which we were really happy with their service etc, so it was an obvious choice to use them again for our solar and battery installation. Their staff are very knowledgeable , Polite, and have respect for your home, which is very important . They are a local Co and are there if you need them. David Jackson

Great service, friendly staff and good communications.

Excellent. Contacted company and they arranged everything from start to finish. Crews that arrived at premises were professional courteous and informative at every stage of installation
On completion everything was explained and handover pack supplied
Would fully recommend both company and products

Really pleased with my install. Very friendly professional staff, who take a great deal of pride in their work.

My installation was accommodating and everything was explained to me clearly and in a way that was easy to understand.

We had solar panels and a heat pump installed and were very impressed with the service from the initial estimates to the completion. The company kept us fully informed on everything even arranging the installation to fit in with our busy schedule. All of the workers who came to our house were very professional and polite. They offered suggestions along the way and were very particular in minimising the disruption during the installation and left the place extremely clean.
I would highly recommend them to anyone considering installing solar panels or a heat pump.

Once again UK Alternative Energy didn't disappoint. Ordered a extension battery for the Powerwall 3 which was fitted within 2 weeks of receiving the quote. Once again staff who fitted it were punctual, helpful and tidy. I am sure any questions we may have in the future will be answered to our satisfaction by Steve. Only complaint since fitted, the sun hasn't made a full appearance to see it's full potential.

I was impressed with a presentation given by their M.D to our local engineering society on the benefits of heat pumps, Solar PV and battery storage. I subsequently contacted the company, obtained several quotes for battery storage and settled on the Tesla Powerwall 3. Installation was straightforward and completed within 3-4 hrs. I had one or two queries on the interpretation of the displayed performance on my mobile phone, but these were quickly put to bed after I was invited back to their showroom where the actual performance of my system was explained via a wide screen display in ‘real time’.
A first class organisation that I can thoroughly recommend.

Very professional, couldn't fault them and looks like it will save us a lot of money. Very Happy.

This was one of the best customer experiences I’ve had. From start to finished everything was explained and communicated perfectly. I don’t have a single criticism. Would recommend.

Excellent workman ship. The boys / men who fitted it were very professional helpful and friendly. The whole job was finished in 1 day ( day before scaffolding put in by another company) would 100% recommend to anyone looking to have solar or heat pump fitted . From our point of view , so far on the Tesla App we’re almost self sufficient!

Installation completed quicker than expected and went extremely smoothly. Thank you to all those at UK Alternative who made this a stress free experience

Pleasure to do business with, very professional from start to finish from coming to quote to signing off, scaffolding came when they said they would and finished when said, electrician and roofer put panels on and all connected up within a couple of days , Steve very helpful with sorting out with energy company with claim back, price isn’t everything but very competitive and worth every penny, very happy with overall service the employees are a credit to the company thanks Michael

Recently installed solar panels and battery. Seamless service from surveyor, scaffolding to installation. Excellent service throughout. No hesitation to recommend.

System up and running within 4 weeks from initial quote. Direct contact with Scaffolders who arrived as arranged, worked efficiently, very friendly and polite. Solar panels installed next day, again efficient, polite and friendly. Scaffolding removed. In all 4 days to install, no fuss no mess. Office staff take care of all paperwork. Our only responsibility was registering with energy company for SEG. Which was remarkably easy having been supplied with all documents from UK Alternative Energy.

Everything completed on time as per the agreed schedule. Prrofessional and knowledgeable

Firstly they did NOT send a salesperson to discuss the installation , first contact was a full assessment of my property and its needs . The quote included 3 choices of heat pump and I received no follow up calls or emails which allowed me to make my decision in my own time ( no pressure ) . An installation date was easily agreed upon which suited both parties . The installation itself took a little longer than I had expected but the installation team was excellent , they did a neat , clean and tidy job and fully respected both myself , my needs and my property at all times . Follow up post installation visit provided me with opportunity to ask any questions which left me with full confidence about my heat pump system operated . I am happy to recommend UK Alternative Energy .

Right from first contact, UK Alternative Energy provided good guidance and provided information to relay to our insurers, who accepted their quotation for renewal of our air source heat pump destroyed by Storm Babet in October 2024. We cannot fault their work ethics and installation was performed as per schedule with good results.