Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,0
7 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I've pre-ordered a few ducks from the TUBBZ USA site. All of them were well packaged and arrived in a timely manner. I do love seeing all the fandoms they have made into ducks! I look forward in seeing what else they make.
I had an extremely disappointing experience with TUBBZ, and I would not recommend ordering from them.
Their website clearly states delivery within 3–6 business days, but my order wasn’t even shipped until 4 days after I placed it. That alone already pushed the timeline beyond what they advertise. Once it finally shipped, there was zero effort from the company to address the delay or provide any real support.
When I contacted customer service, I was basically brushed off. I was told there was “nothing they could do” and to just keep tracking the package. No accountability, no attempt to make things right, and no option for a refund—even though they failed to meet their own stated delivery expectations.
What made this even worse was their complete lack of professionalism afterward. When I tried reaching out through social media after they stopped responding to my emails, they blocked me on Instagram and TikTok instead of addressing the issue. Blocking a paying customer for asking about their order is unacceptable.
This has been one of the worst customer service experiences I’ve had. Misleading shipping timelines, unhelpful support, and outright ignoring customers is not how a legitimate business should operate. Proceed with caution if you’re considering ordering from them.
I ordered a bunch of mini tubbz on December 31, 2025. These we supposed to come from a US warehouse. I usually get them from the UK. I expected less of a wait time for the delivery. It’s now February 7, 2026 and I still have not received my mini tubbz. Apparently, the only way to get help is through an email. I reached out at least seven times and I cannot get a solution to my concern. The UPS tracking that’s the shipper created a label, but UPS has received to package. My opinion is that their customer service sucks. I have asked for a refund or sending new ducks. I have gotten two messages that the company will “hear back” from UPS, stating that the tubbz warehouse will hear from UPS in 24 hours. It has been 3 days. I will never order from the US warehouse again.
Tubz Netherlands is a scam. About a year ago I’ve ended the cooperation with them. They kept the tubz machines in order to find new franchisers. But that didn’t work out, so after a year passed I wanted my machines back. But couldn’t get them. The owner Michael simply refuses to give back my machines. Recently he dumped 4 broken machines without the footstand at my address. But they aren’t my machines and aren’t complete. What a scam!
Well they are amazing but 4 atars because they messed up my order but finally got it well. Good answers from customer service.
Made a pre-order that was supposed to arrive late December. We're now a week in to January with no shipping information sent, nor any sort of update. Sent an email that has not received a response.
Asked customer services in regards to a lack of update when ordering a first edition special duck. Got a very snooty response, so waited till the end of the month as ordered to. Still no updates, no reply, no apology. Yet charged fully for it with special postage. Awful.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
