From day I placed order for a ring I had issues with delivery address. Told lady in question they had my wrong address. Asked her to amend it. Rang up two days later to check on order but was told it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decided to take advantage of 60% off and treat myself to the 6ct trilogy ring...never really been a fan of emerald cut diamonds but the colour and fire of the ring has changed my mind. Slightly smalle... Se mer
Beautiful set of earrings at a fantastic price, plus I was lucky enough to have a free gift! Arrived really quickly from purchase and packaging was nice and secure.
Manufactured diamonds, but having said that, a beautiful item of jewellery. Received in no time at all ! Good value for money, looks good. I like the free jewellery cleaner.
Företagsinformation
Skrivet av företaget
The Allure Of Diamonds Without The Price
Kontaktuppgifter
Unit 4, Del Guerra Court, Gelligron Industrial Estate, CF39 8ES, Tonyrefail, Storbritannien
- 0333 043 5000
- service@trudiamonds.com
- www.trudiamonds.co.uk
4,7
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful ring
Beautiful ring, incredibly well made. Very fast delivery once dispatched. Will definitely be purchasing more.
20 juli 2026
Really quick and helpful customer…
Really quick and helpful customer service. I thought I made a mistake when ordering. Despite the order having been sent they told me just to return it no problem. However in the end my daughter loved the earrings so we kept them. Would certainly recommend Tru Diamonds. Thank you.
22 juli 2026
Omdöme utan inbjudan
Its a beautiful ring but a much smaller…
Its a beautiful ring but a much smaller centre stone than i expected - I find it hard to agree its 4 carat ? more like a 2, given i already have a 4 in another ring.
Never mind, am just a bit disappointed.
17 juli 2026
Quickly received
Quickly received. Stone is a bit big as it looked smaller on finger on website. Still a lovely looking ring tho. Size is perfect. Thank you.
17 juli 2026
I have recieved the 2nd ring purchased…
I have recieved the 2nd ring purchased from tru diamonds absolutely beautiful, well-made jewellery. Packaged well when arrive. Thank you.
13 juli 2026
The Gala Event Ring is of high quality…
The Gala Event Ring is of high quality and is lovely to look at. The first day I wore it someone complimented it. Delivery was good and within specified time period.
Very happy with my purchase.
17 juli 2026
Beautiful ring
Beautiful ring. Great pricing. Delivery not the quickest but each is made to order and it does state 14-21days delivery.
17 juli 2026
Easy to buy from and the ring I bought…Amazing
Easy to buy from and the ring I bought a few weeks ago is gorgeous. I cant wait for my latest one to arrive.
16 juli 2026
Extremely pleased
choice of items available
plenty of sizes
speedy delivery
helpful sizing chart
beautiful items
15 juli 2026
Still waiting for my order received
Still waiting for my order, didn't take this long for my engagement ring 😒 good job I am not getting married until next year. Might have it by then, don't know what takes them so long. Also the sizings are alot smaller than I thought. Tru diamonds have contacted me today to say that they have looked into my query and have found that Royal Mail have actually delivered the parcel on the 15th July, however they did not inform me in any way that this had been done. Tru diamonds have been very helpful regarding this and took the time out to contact me personally. My query has been resolved quickly and professionally.
13 juli 2026
Svar från TruDiamonds
Dear Margret,
Thank you so much for taking the time to update your review.
We're really pleased we were able to get everything resolved and confirm that your parcel had been safely delivered. We completely understand how frustrating the situation was, especially with no notification from Royal Mail, and we appreciate your patience while we looked into it.
It was a pleasure speaking with you, and we're grateful for your kind words about our customer service. If you need any help with the sizing or have any questions in the future, please don't hesitate to get in touch—we'll always be happy to help.
We hope you enjoy your jewellery, and thank you again for updating your review. It really means a lot to us.
Kind regards,
O’Rene White
Customer Care Manager
The ring is beautiful but it’s a bit…
The ring is beautiful but it’s a bit bigger fitting and slips off to easily. Delivery was spot on.
14 juli 2026
Beautiful jewellery
I have bought 3 rings and 2 pairs of earrings and I am very pleased with them all. The quality is great and lots of my friends have commented on how beautiful they are. Customer Services are good and very helpful when I have contacted them. I would highly recommend this company.
13 juli 2026
Fast delivery
Fast delivery, excellent product. Very pleased. Would use this company again
13 juli 2026
Very pleased with my purchase will…
Very pleased with my purchase will certainly buy again
13 juli 2026
Beautiful diamond tennis bracelet
Beautiful diamond tennis bracelet. Our daughter will love it for her 18th.
Delivered promptly too.
13 juli 2026
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