From day I placed order for a ring I had issues with delivery address. Told lady in question they had my wrong address. Asked her to amend it. Rang up two days later to check on order but was told it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decided to take advantage of 60% off and treat myself to the 6ct trilogy ring...never really been a fan of emerald cut diamonds but the colour and fire of the ring has changed my mind. Slightly smalle... Se mer
Beautiful set of earrings at a fantastic price, plus I was lucky enough to have a free gift! Arrived really quickly from purchase and packaging was nice and secure.
Manufactured diamonds, but having said that, a beautiful item of jewellery. Received in no time at all ! Good value for money, looks good. I like the free jewellery cleaner.
Företagsinformation
Skrivet av företaget
The Allure Of Diamonds Without The Price
Kontaktuppgifter
Unit 4, Del Guerra Court, Gelligron Industrial Estate, CF39 8ES, Tonyrefail, Storbritannien
- 0333 043 5000
- service@trudiamonds.com
- www.trudiamonds.co.uk
4,7
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tru diamonds have good qualities of…
Tru diamonds have good qualities of jewelries and I love much the jewelries I bought. Nice and beautiful jewelries to treasure.
31 juli 2026
Fantastic jewellery
I really like my items I have brought there customer services were very good and helpful first class I would recommend this company
The delivery service is good all my deliveries have been on time …. they don’t use Evri
Even their return service is easy to use and the lady was amazing.
6 juli 2026
Good quality ring
Great customer service quality of rings really good and affordable to buy
30 juli 2026
Wow amazing purchase wasn't sure what…
Wow amazing purchase wasn't sure what to expect when I ordered but so glad I did it's stunning and so much sparkle ✨ so impressed totally love that I ordered another straight away especially when I need larger ring size and don't have to wait months or be disappointed that they don't have the ring I like buy one today
27 juli 2026
Beautiful ring good price delivered…
Beautiful ring good price delivered quickly can’t recommend enough
29 juli 2026
Very pleased with my ring
Very pleased with my ring, had a lot of compliments, good price and delivery was okay.
29 juli 2026
Love.my rings so beautiful.really…
Love.my rings so beautiful.really sparkle .and just right size.can't stop.looking at them
29 juli 2026
Very happy with my ring it’s beautiful…
Very happy with my ring it’s beautiful great company delivery was fast very happy would use the company again
29 juli 2026
Lovely Ring
Very pleased with ring I ordered. Size is perfect. Stones are lovely. Very nice piece of jewellery for an excellent price. Delivery as described on purchase.
27 juli 2026
I bought a ring from TruDiaminds
I bought a ring from TruDiaminds. It is absolutely gorgeous. Fit was perfect, beautiful craftsmanship and quick delivery. I would definitely recommend this company.
27 juli 2026
Ordered a ring
Ordered a ring, service was brilluant, kept updated and the ring......stunning will be ordering again. Outstanding
27 juli 2026
Brilliant!
Bought as a replica to my engagement ring for traveling. Its amazing quality and arrived really quickly. Very pleased. Thank you!
27 juli 2026
The half eternity ring I bought looks…
The half eternity ring I bought looks brass and cheap. Hate it - just working out how to return it.
Never again
27 juli 2026
Svar från TruDiamonds
Dear Amanda,
We're sorry to hear that the ring wasn't what you were expecting. We understand that jewellery is a very personal purchase, and we're disappointed to learn it didn't meet your expectations.
We offer a 30-Day No-Risk Guarantee, so you're welcome to return the ring. This particular design has been very well received by other customers, with 33 five-star reviews on our website. That said, we completely understand that jewellery is a matter of personal taste, and we're sorry this piece wasn't the right fit for you.
Once we receive your return, we'll be happy to arrange a refund, store credit, or replacement—whichever you prefer. I've also emailed you the return instructions and will do everything I can to make the process as straightforward
and hassle-free as possible.
We appreciate your feedback and the opportunity to assist you with your return.
Kind regards,
O'Rene White
Customer Care Manager
Beautiful classic look
Absolutely stunning earrings - exactly what I was looking for. Quickly delivered with no fuss or problems - thank you
27 juli 2026
Worth it!
A really nice piece of jewellery without breaking the bank. Simple, classic and elegant designs.
27 juli 2026
Exceptional value and quality for the price
I have been a customer with Tru Diamonds for nearly 10 years and cannot fault the quality of their diamonds so real looking and all my friends remark on my rings. Their customer service is exceptional and treat customers to a high level. Well done to all members of Tru Diamonds
27 juli 2026
my order arrived early
my order arrived early. i love that TD are making pieces that are very subtle and small. some girls do love a modest diamond, not all screaming 'look at me'. small designs with the coloured stones will be a welcome part of my collection in the future.
27 juli 2026
Great price
Great price , exceptional quality and flawless delivery. Highly recommended 👌🏽
23 juli 2026
hi ive bought from you before and i was…
hi ive bought from you before and i was a little disappointed with the size of the stones of the 3 pendantsotherwise all good
23 juli 2026
Svar från TruDiamonds
Dear Ian,
Thank you for taking the time to leave your review and for choosing Tru-Diamonds again. We're sorry to hear that the size of the gems in your three pendants wasn't quite what you were expecting.
We understand that jewellery is a very personal purchase, and preferences for size and style can vary. To give our customers complete peace of mind, we offer a 30-Day No-Risk Guarantee, allowing you to return or exchange an item if it isn't exactly right for you.
We genuinely appreciate your honest feedback, as it helps us improve and also provides valuable insight for other customers. If we can assist you in finding a style with larger gems or answer any questions before a future purchase, we'd be more than happy to help.
Thank you again for your continued support, and we hope to have the opportunity to assist you again.
Kind regards,
O'Rene White
Customer Care Manager
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