From day I placed order for a ring I had issues with delivery address. Told lady in question they had my wrong address. Asked her to amend it. Rang up two days later to check on order but was told it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decided to take advantage of 60% off and treat myself to the 6ct trilogy ring...never really been a fan of emerald cut diamonds but the colour and fire of the ring has changed my mind. Slightly smalle... Se mer
Beautiful set of earrings at a fantastic price, plus I was lucky enough to have a free gift! Arrived really quickly from purchase and packaging was nice and secure.
Manufactured diamonds, but having said that, a beautiful item of jewellery. Received in no time at all ! Good value for money, looks good. I like the free jewellery cleaner.
Företagsinformation
Skrivet av företaget
The Allure Of Diamonds Without The Price
Kontaktuppgifter
Unit 4, Del Guerra Court, Gelligron Industrial Estate, CF39 8ES, Tonyrefail, Storbritannien
- 0333 043 5000
- service@trudiamonds.com
- www.trudiamonds.co.uk
4,7
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely product very pleased with ring…
Lovely product very pleased with ring and fast delivery
17 augusti 2026
A lovely ring
A lovely ring, correct size and excellent price with quick delivery too.
17 augusti 2026
Disapointef
Treated myself to a pair of solitaire stud earrings. They look lovely but I can't wear them all day as they make my ears sore. Due to no return policy I am stuck with them. I don't know what metal they use but their jewellery isn't cheap
17 augusti 2026
Omdöme utan inbjudan
This was not my first ring
This was not my first ring, but it has been over 6 years since I bought a piece of jewellery from True Diamonds. Always been very pleased.
14 augusti 2026
Beautiful jewellery
Really quick delivery and I was absolutely amazed at the quality and the sparkle. I love my new ring and cannot stop looking at it.
14 augusti 2026
Nice rings
The rings came, it does take some time for them to arrive, I understand the reasons.
The rings are lovely and I am very happy with them ...thank you x
14 augusti 2026
Absolute perfection
Absolute perfection – my dream 2ct solitaire!
I’m completely blown away by my stunning 2-carat solitaire in the platinum split shank setting from Tru Diamonds – it is beyond anything I ever imagined!
The stone is breathtaking – brilliant, fiery, and so incredibly sparkly, it catches every ray of light and glows from every angle. The platinum split ring is elegant, sleek, and sits so beautifully on my finger – the craftsmanship is flawless, smooth, and perfectly balanced. The quality feels exceptional, solid and luxurious, not a single flaw to be found.
From ordering to delivery, everything was seamless, and the attention to detail is outstanding. It looks every bit the timeless, showstopping piece I wanted – and I get compliments every single time I wear it.
If you’re looking for quality, beauty, and true craftsmanship, Tru Diamonds is the place. This is forever – and it’s absolutely perfect.
29 juli 2026
The jewellery is stunning and it’s…
The jewellery is stunning and it’s outstanding service from the company it’s well packed for delivery and only takes a few days for delivery so I’m very impressed and would recommend to family and friends thank you .
12 augusti 2026
Brilliant product
Brilliant product. Customer service is 100% and communication is 100%
10 augusti 2026
Stunning!
My beautiful ring arrived within a few days, it is gorgeous and a perfect fit! I was supposed to keep it in its box until my birthday....but I couldn't wait to wear it so it's on my finger now! The way it catches the light is just gorgeous. This is my 2nd ring from TruDiamonds, fantastic!!!!
12 augusti 2026
Svar från TruDiamonds
Dear Alex,
We’re very sorry that your parcel hasn’t reached you, and we completely understand how frustrating this must be.
Although Royal Mail’s tracking shows the parcel as delivered, you’ve let us know that you haven’t received it. We’ve escalated this with Royal Mail and are investigating what happened.
In the meantime, I’ve arranged a replacement for you. As our items are made to order rather than mass-produced, please allow up to 14 days for your replacement to be prepared and dispatched.
I’ve also contacted you directly by email and will keep you updated throughout the process. We’ll continue to support you until this is fully resolved.
We sincerely apologise for the inconvenience, Alex, and thank you for your patience. We’re committed to putting this right for you.
Kind regards,
O’Rene White
Customer Care Manager
Ordering was easy
Ordering was easy. Delivery was quick. Packaging was lovely. Purchase was really good quality really happy with it.
The price for the ring 💍 was impressive especially as it looked so much more expensive, it was a gift and my granddaughter absolutely loves it.
10 augusti 2026
The ring is absolutely beautiful and…
The ring is absolutely beautiful and the diamonds sparkling just like mined ones. I just hope that the rings shines forever.
10 augusti 2026
It was so beautiful I proposed to my…
It was so beautiful I proposed to my girl girlfriend she cried as it was a stunning ring very beautiful thank you so so much
10 augusti 2026
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