TRS Claims Omdömen 

126
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Se mer

Betygsatt 2 av 5 stjärnor

I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsagent

Informationen kommer från olika externa källor

Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(126)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent service

2 september 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Betygsatt 5 av 5 stjärnor

These guys are great!

Fast, efficient, polite and effective - Not the words you'd usually associate with an insurance company! Genuinely the best insurance experience I've had.

30 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Betygsatt 1 av 5 stjärnor

Literally a bit of a joke

Literally a bit of a joke really they had it delivered it to the wrong address twice and one of the agents was rude , felt like I was going round in circles and there was no “sorry” or anything for their mistake. I just wish I went with another insurance company

30 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Alice,

Many apologies for any inconvenience caused,

The Claims team have been trying to contact you all day to resolve this, could you please call us so we can get your phone to you.

Many Thanks,
TRS

Betygsatt 5 av 5 stjärnor

Easy... Easy... Easy

From start to finish Ana Boja @ Claim Brain has made this a quick, easy and painless process. Ana was quick in responding and extremely helpful. Thank you to Ana and the whole team at Claim Brain. Keep it up!

29 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review, glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Betygsatt 5 av 5 stjärnor

Can't believe how simple claiming was

Can't believe how simple claiming was. I was lucky enough have been given the option for free phone insurance via Perkbox as they have an agreement with my employer. I made a claim online, and they made the decision to replace my iPhone X within minutes and delivery next day was a relief.

23 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, within 2 days had my replacement phone. Easy and clear claim process - would definitely recommend to others.

11 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Once I had all the documents

Once I had all the documents, they were EXTREMELY quick at processing everything and got my replacement phone the next day.

Super impressed by the service.

8 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

fast and effective!

My case was a little special as my iPhone broke whilst abroad on business (followed by holiday also abroad), so I could not reach the UK to fix my phone. After a simple and clear online process, where I uploaded docs, always knew what to expect as a next step etc, Adam Dexter aka superhero, was assigned to my case. He did his best to help me solve my problem, and do so quickly as I could not place or receive any calls (besides the camera being shattered), so I was in a rush! although ClaimBrain did not approve the extra costs of a new phone I could source locally in Greece, they did quickly order one from amazom and posted on expedited shipment to Athens. I placed the claim on Fri and had the refurbished phone arrive on Wed. not bad considering I was 4 hour flight away! thanks to Adam for genuinely trying to help!

7 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Mary,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, received a new phone direct to my door within 48 hours.

4 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Conor,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Great Service

Great Service, no hassle just got the job done.It's exactly what you want from a insurance company.

2 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Received new phone the next day (with a 1 hour time slot). Easy to use website and process is very simple and quick. Would definitely recommend.

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Tom,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Next day courier brought my new phone

Next day courier brought my new phone. Best experience ever. Would recommend. Thank you

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Andrei,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 4 av 5 stjärnor

Very professional

Claim got off to a rocky start but once things were ironed out the was seamless and smooth and overall a pleasant experience...

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Collin,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Best Service

Was a very quick, and easy process, had to provide proof of purchase and device information which was all done on the very simple and easy to use claims website :).
Fast response and a courier came the next day to collect my old device and drop off my new device!
Great service and experience. Would definitely recommend them :)

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Jaye,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Quick turn around

Quick turn around, helpful service

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Natasha,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Got my new phone quickly

Got my new phone quickly, no complaints.

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Jack,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Very impressed

Very impressed. Received the new phone very quickly. Didn't even need to package the old one- the courier had a box and took care of everything.
Also got an upgrade to a newer model for free.
No complaints here

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Chris,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Impressive

I wasn't expecting the whole process to be so quick. In 2 days I had a new phone which works perfectly so far. Really pleased with the service and every time I had a question it was answered quickly.

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Brilliant service to be quite honest

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the approval comes back, with on hand live support every moment of the way. Was very impressed with the speed of response to any queries I had! And my replacement S8+ works perfectly and without any hitches. Highly recommended.

1 augusti 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Betygsatt 5 av 5 stjärnor

Very fast service

Very fast service.
I cracked my screen on an S9, reported it to the insurance. About 2 hours later my claim was approved, I paid the access and within the hour my replacement phone was despatched for the following day.

31 juli 2019
Omdöme utan inbjudan
Logotyp för TRS Claims

Svar från TRS Claims

Hi Adam,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

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