Bonjour, j’ai installé l application trade republic j’ai eu la mauvaise surprise que automatique il m’a activé la commande de la carte physique à 50 € sans la demander, sur une liste d’attente. Donc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My credit card number was stolen by them, charging $4000 worth of merchandise.
I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... Se mer
I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.
Kontaktuppgifter
5741 NE 87th Ave, 97220, Portland, USA
- 800-445-4790
- sales@trisports.com
- www.trisports.com
1,3
Mycket dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
27 juni 2017
Omdöme utan inbjudan
Great selection of triathlon gear
Great selection of triathlon gear, and shipping to Canada was the fastest of any vendor I have shopped at online!
27 juni 2017
Omdöme utan inbjudan
First time shopper
Fast turn-around time on orders. Outstanding selection of high-end products. Will continue to shop with TriSports!
23 juni 2017
Omdöme utan inbjudan
Fast delivery
Fast delivery! Item just as described. Will shop their again!
22 juni 2017
Omdöme utan inbjudan
Good product, questionable policies.
I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool, measuring tape and fit instructions. In fact, there was no packaging other than the delivery envelope. This would be acceptable if I was buying at a discounted rate but to pay full price and receive less than a new product is disappointing. Unfortunately, I don't have a local triathlon shop. So online shopping it is, but I won't use trisports.com in the future.
22 juni 2017
Omdöme utan inbjudan
Svar från TriSports.com
I was able to review your order and want you to know that we only sell brand new products. The saddle you purchased came directly from the manufacturer and no longer comes with the products you mentioned. They stopped including those products with their saddles some time ago. I apologize for your experience this far and want you to know that should you be unhappy with any product you've purchased from us, you have 90 days to return it for a full refund. Again, the saddle you received is a new product and does not come with the products you were expecting. I will be reaching out to you directly to see how else I can help ease your frustration with our products. Thank you for the feedback, we will be in touch.
Great fit.
Got the items for my boyfriend training for a triathlon! Shipping was quick and fast and the items were a great fit for him.
22 juni 2017
Omdöme utan inbjudan
Great handling of gift certificate
I think their customer service folks are great!
21 juni 2017
Omdöme utan inbjudan
The product I bought arrived more than …
The product I bought arrived more than a month after I bought it. When it said shipping was 5 days in addition to having to pay additional charges to the delivery guy that were not considered.
21 juni 2017
Omdöme utan inbjudan
Svar från TriSports.com
I apologize for the delay in your shipment as the product you ordered had a longer than anticipated lead time. This was specified on the product page that lead times can vary. Again, please accept our apologies but am happy we were able to finally get it out to you. The price of shipping on our website internationally, do not contain duties for clearing customs and are unfortunately our customer's responsibility as stated in our international shipping policy. We do appreciate your business and will be reaching out to you to try and make things right. Thank you for the feedback!
Very Nice gear I am enjoying it.
21 juni 2017
Omdöme utan inbjudan
All reps I worked with showed quick …
All reps I worked with showed quick response and a sincere effort to help me complete the order.
16 juni 2017
Omdöme utan inbjudan
Why go anywhere else
TriSports.com is the most reliable and helpful online store I've dealt with. They are quick to respond to questions and have no issues with returns. That and their prices are hard to beat! Their customer service team is amazing!
16 juni 2017
Omdöme utan inbjudan
Very easy on-line shopping experience
Very easy on-line shopping experience. On-line help via chat was great and easy to use and provided all the answers I needed. Shipping was a little slow on my first order, but quicker the second time around. Wish free shipping was just included for purchases over a certain amount, and not an "offer" that can't be combined with another. Will definitely shop here again though!
16 juni 2017
Omdöme utan inbjudan
Great selection and Deals!
Great selection of everything! I purchased a bunch of random items (lace locks, books, & socks) during the memorial day sale and got a great deal! Items were also shipped super quick. I will definitely buy more of my triathlon apparel from Trisports!
15 juni 2017
Omdöme utan inbjudan
Delivered on time
Delivered on time. Product was as described. Will do business with them again!
15 juni 2017
Omdöme utan inbjudan
Not impressed
My first experience ordering from Trisports.com was not a positive one.
I placed 2 orders .
After 3 days I contacted customer service to enquire as to when the orders would ship out.
I was then informed that for one of the orders there was only 1 left in stock as out of stock , I had ordered 7.
I was given the tracking number for the other order that had shipped..
I enquired as to why I was not sent the tracking number for one order and not informed about them not having enough stock to fulfil the other.
I was told that I was sent an e mail regarding the stock out- this is not the case.
I was told that the tracking must have gone to my spam- also not the case.
I was asked if I wanted them to send me the 1 item they had in stock or would I like to cancel the order. I elected to cancel the order.
They then issued a refund which only covered part of what I had been charged.
Hopefully there won't be any issues with the product that has been shipped.
Inefficient and unprofessional .
15 juni 2017
Omdöme utan inbjudan
Svar från TriSports.com
My name is Eric and I'm the Customer Service Manager here at TriSports.com. I apologize for your experience with our company. I have reviewed your orders and see you used two different emails for your orders with us. Our communication was sent to the appropriate email related to the order. Our system takes care of the automated emails and at times, spam filters can catch these emails. This can definitely be the case if you've never made a purchase with us which you mentioned above. The emails were sent and do apologize for your trouble in locating them.
With that being said, we do try our best to be accommodating in any way we can. You can contact us through Chat, Email or Phone and our reps are always happy to help and get you the information you desire. I have fully refunded your order and do apologize for the confusion on that partial refund. I will be reaching out to you to see if there's any way we can change your outlook on our company. You should receive a reply from myself soon. If there is a further discrepancy or have general concerns, please feel free to reach out directly to myself. Thank you again for your business and your feedback.
The online chat feature was great
The online chat feature was great. It's hard to know what to buy when shopping online as the selection is large and I was buying for my first tri, but there was someone live who was himself an experienced triathlete who gave me good guidance on what tri clothing to buy.
15 juni 2017
Omdöme utan inbjudan
Saved $600.00 on my new bike.
14 juni 2017
Omdöme utan inbjudan
Fast shipment and a great price on this …
Fast shipment and a great price on this TT base bar. Will use again.
14 juni 2017
Omdöme utan inbjudan
good experience
14 juni 2017
Omdöme utan inbjudan
Price doubles
As a customer from Europa the price of my elbow pads for my triathlon bike doubled due to taxes and administrative expense. Without a notice.
14 juni 2017
Omdöme utan inbjudan
Svar från TriSports.com
I apologize for your experience. Our shipping costs do not include duties and taxes and is clearly reflected in our international shipping policies. We are not responsible for the fees your country charges for the import of goods. You can read more of it here: http://www.trisports.com/intlshipping.html . Again, please accept our apologies for your experience. I will be in touch, to see if we can turn your experience around. Thank you again for your business!
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